5 - professional, helpful and nice front desk staff
- very helpful and polite concierge staff
- great location
- unique lobby design
- rooms with good design and very comfortable
- great atmosphere at roof-top restaurant “Alaire”
- highly recommended and will definitely stay in this hotel at next visit
Dear Cecilia,
Thank you for this positive review.
We are elated to read that our front desk staff provided professional and helpful service, enhancing your experience at our hotel. It is also gratifying to know that our concierge team's politeness and attentiveness met your expectations.
The prime location of our establishment is indeed one of Condes de Barcelona's many attributes, and we are delighted it contributed positively to your stay. Furthermore, your appreciation for the distinctive design of our lobby and the comfort and style of our rooms fills us with pride.
Your kind words regarding the great atmosphere at our rooftop restaurant 'Alaire' are truly valued. We believe it's the perfect spot to unwind and we're pleased it left a lasting impression on you. Your strong recommendation and intention to return are the highest compliments we could receive.
We look forward to welcoming you back.
Kind regards,
Josep Corominas, Rooms Division Manager
We enjoyed our stay at hotel condes de Barcelona. We had a spacious triple room, the bathroom was at an upper level and the beds at a slightly lower level. This gave the privacy needed for bath area. Our room was very comfortable. Wonderful hotel, great location, safe area and excellent breakfast, with everything needed.
Dear Guest,
Thank you for taking the time to review your visit.
We are thrilled to learn that the spaciousness and layout of your room provided the privacy and comfort needed during your stay. It is gratifying to know that our prime location in the heart of Barcelona added value to your stay, ensuring a safe and convenient experience.
Our team is especially proud that you enjoyed the breakfast selection; we strive to cater to various tastes and dietary needs, ensuring a great start to the day for all our guests.
Rest assured that the safety and satisfaction of our guests are our top priorities, and it is wonderful to hear that these aspects of your visit were up to your expectations.
We look forward to welcoming you back.
Kind regards,
Josep Corominas, Rooms Division Manager
Beautiful gem of a hotel in a convenient location; just down the street from Casa Batlló. Within walking distance to many restaurants, shops and sites. Our room was so spacious, with huge area, bench and closet for clothes/ storage. View of lovely garden courtyard. Staff extremely friendly and helpful. Enjoyed delicious food and refreshing cocktails with gorgeous sunset views at their rooftop bar/ restaurant.
Dear Christina,
Thank you for such a positive review of your stay.
We are thrilled that our prime location, right in the heart of Barcelona's vibrant atmosphere and a stone's throw away from iconic landmarks like Casa Batlló, contributed positively to your experience. Your enjoyment of the spacious room with its view of the serene garden courtyard fills us with pride, as we strive to create a tranquil oasis amid the city bustle for our guests.
Furthermore, we are overjoyed to learn that the culinary delights and the breathtaking sunset views at our rooftop bar and restaurant enhanced your visit, offering a taste of the gastronomic excellence we aim for.
Our team is grateful for your kind words about their friendliness and helpfulness. It is our pleasure to ensure that every guest feels warmly welcomed and well-cared for throughout their stay. Condes de Barcelona is committed to delivering memorable experiences, and your feedback serves as a wonderful affirmation of our efforts. Thank you for allowing us the opportunity to serve you.
We hope to see you again soon.
Kind regards,
Josep Corominas, Rooms Division Manager
great location, one block walk to see a couple of Gaudi's famous buildings, also to the Metro Passeig de Gracia which goes to the Sagrada Familia.
Lovely friendly attentive staff, extremely comfortable quiet room.
had a beer on the rooftop bar and we could see one of Gaudi's buildings down the street. I am a huge Gaudi fan, that's why we chose this location.
Dear Guest,
Thank you for sharing your experience at our hotel.
We are thrilled to hear that our central location, nestled between the architectural masterpieces of La Pedrera and Casa Batlló, significantly enhanced your stay. It is indeed our pride to be situated within such close proximity to the Passeig de Gracia Metro, providing convenient access to iconic landmarks like the Sagrada Familia.
Your kind words regarding our attentive team bring us immense joy, as we strive to offer a welcoming and friendly environment for our guests. Knowing that you found comfort and tranquility in your room reaffirms our commitment to providing a serene urban oasis amidst vibrant city life.
We look forward to welcoming you back.
Best wishes,
Josep Corominas, Rooms Division Manager
Our flight in was delayed 3 hours , we ended up checking in around 8:30 PM. We had reservations at a nearby restaurant for 8 PM. They called the restaurant, explained how we were delayed and go the restaurant to honor our reservation even though we were so late.
We forgot to bring power converters for our usb chargers to charge our phones. My wife went down to the front desk at 2am in the morning and the staff acquired several power converters for us to use at that time.
The hotel is SO CONVIENTLY located, Cas Mila is one block away, Casa Batllo is Two blocks away. The Hop on Hop off Tour buss stops in front of Casa Mila, so taking the tour buss is very convenient. One block to the rear is Rambla de Catalunya where the streets have tented cafes where you can have great meals.
For our short stay, the hotel was convenient, clean , an had nice amenities. The Staff were very helpful and made us feel welcomed. Combine all that together two thumbs up from me!
Dear Jeong,
Thank you for sharing your positive review.
It is heartening to hear that our team's quick action allowed you to enjoy your dinner reservation despite the flight delay. Our staff is committed to ensuring that such unforeseen circumstances do not hinder the experiences of our valued guests.
Furthermore, your appreciation for the location of our hotel, mere steps away from iconic landmarks like Casa Milà and Casa Batlló, delights us. We take pride in being a convenient starting point for our guests' urban explorations.
We are also pleased to know that the amenities and the services provided met your expectations, contributing to a comfortable and memorable stay. The 24-hour assistance from our front desk is part of our dedication to guest satisfaction, and we're glad that we could be of service, even for something as essential as power converters at an unexpected hour.
We hope to see you again soon for another enjoyable experience at Condes de Barcelona.
Best wishes,
Josep Corominas, Rooms Division Manager
