Perfect hotel in a great location. Juan Carlos at the front desk was a great help in getting us reservations at several local sites. He was kind, efficient and professional. The hotel room was excellent; large and perfect for 3 people. The roof top bar was outstanding with a great view and ambiance. We couldn't have been more pleased.
Dear Guest,
Thank you so much for this glowing review.
We are happy that you received such friendly and professional service from our team members and our location was ideal for you.
We look forward to your next visit.
Best regards,
Raimon Senpau, General Manager
Lovely and modern hotel right on the Passieg de Gràcia which is a fabulous location just a short walk to our favorite tapas restaurant Cerveceria Catalana which we visit each time we are in Barcelona.
We arrived very early but the hotel stored our luggage until check-in and we were very lucky to be upgraded to a suite which was very welcome after a long day walking after disembarking a cruise early that day.
One of the lifts was out of order which led to a long wait to get a lift on the Sunday evening but everything else was first class.
Although we didn't use it, the spacious room had a private balcony, a dressing area and bathroom with separate shower and bath. The bed was very firm but, nonetheless, we had a very good night's sleep.
We would definitely return next time we are in Barcelona and thank you for the upgrade.
Dear Guest,
Thank you for sharing this positive feedback of your stay.
We aim to provide a memorable experience with our high service standards and are also delighted that you found our location ideal.
Moreover, we understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations with our comfortable rooms.
Please accept our apologies for any extra waiting time due to the unexpected issue with one of our lifts which the specialist team did their best to restore to working order as soon as possible.
We look forward to welcoming you back.
Kind regards,
Raimon Senpau, General Manager
This room was large and gorgeous!!! The location was excellent....walking distance to everything! Great staff, great bar upstairs. Refrigerator and kettle were a real plus. Was a 2 night stay before a cruise - would have loved to spend a week here!!!
Dear Guest,
Thank you so much for this glowing review.
We are delighted that you had a pleasant experience during your stay with us and thank you for your kind comments about our team who did their best to ensure your needs were catered for.
We all look forward to the pleasure of welcoming you again.
Kindest regards,
Raimon Senpau, General Manager
Lovely hotel, but the wifi is terrible! Mine kept connecting and us connecting constantly. They said they didn’t t know why, then said it was an iPad problem.
It’s in a great location, really nice rooftop bar and restaurant, we had a delicious burger.
Dear Guest,
Thank you for taking the time to leave a review.
It is great to know you appreciated our convenient location as well as our rooftop bar facility.
However, we are sorry to hear of the issues regarding the WiFi and although we were unable to find a solution at the time, we have since passed on your comments to our maintenance team for review.
We hope to welcome you back again soon.
Best wishes,
Raimon Senpau, General Manager
Absolutely loved my stay at this hotel.
It has an amazing location on walking distance of Case Mila and the Gaudi house, plenty of local restaurants in the area as well.
I had a spacious room with small balcony overlooking Casa Mila (higher room category) and was def worth the extra money spend.
Highlight of the hotel was the rooftop bar though - AMAZING views of both Sagrada Familia & other tourist sites in Barcelona. Excellent service and food
Dear Guest,
Thank you for this positive review.
We are delighted that everything met your expectations during your stay with us.
It is a pleasure to know that our strategic location helped make your stay enjoyable.
We look forward to seeing you again in the future.
Kind regards,
Raimon Senpau, General Manager
