Family room with single bathroom is a great deal for 4 adults. Very simple and clean hotel. Helpful staff. Great location if you are interested in San Gervasi area with access to city center by public transportation.
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Mimsy C
Penicuik, United KingdomLovely hotel, good location
Review of Hotel Silken St. Gervasi
Reviewed Jul 11, 2019via mobile
We booked this hotel last minute after being let down by a different hotel. Can't fault the place at all, nice building, nice room, friendly staff and clean.
The location is a bit off the beaten track, however, this is not a bad thing. We walked to camp Nou, park guell, sagrada familia, la rambla and the beach all from the hotel and whilst some of these were 45+ minute walks it was easy to navigate and not too strenuous. There is metro stations near the hotel if you prefer but we were happy to walk.
There is a small supermarket right opposite the hotel and plenty restaurants etc. nearby.
Compared to other hotels of a similar standard it was good value for money and would definitely consider staying again if returning to Barcelona :-)
Date of stay: July 2019The location is a bit off the beaten track, however, this is not a bad thing. We walked to camp Nou, park guell, sagrada familia, la rambla and the beach all from the hotel and whilst some of these were 45+ minute walks it was easy to navigate and not too strenuous. There is metro stations near the hotel if you prefer but we were happy to walk.
There is a small supermarket right opposite the hotel and plenty restaurants etc. nearby.
Compared to other hotels of a similar standard it was good value for money and would definitely consider staying again if returning to Barcelona :-)
Trip type: Travelled as a couple
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Silken St Gerva... B, Front Office Manager at Hotel Silken St. Gervasi, responded to this review
Responded Jul 12, 2019
Dear Guest,
We are spechless after reading your detailed and good review about us.
We can't add anything to this positive feedback. It's a pleasure to know that you enjoyed a lot about our city.
We love our neigberhod because as you said is full shops and restaurants!.
Don't hesitate to contact us in order to come back!
Best Regards
Carles Martínez
We are spechless after reading your detailed and good review about us.
We can't add anything to this positive feedback. It's a pleasure to know that you enjoyed a lot about our city.
We love our neigberhod because as you said is full shops and restaurants!.
Don't hesitate to contact us in order to come back!
Best Regards
Carles Martínez
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tour67626635645
Geneva, Switzerland
1
Date of stay: July 2019
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Silken St Gerva... B, Front Office Manager at Hotel Silken St. Gervasi, responded to this reviewResponded July 12, 2019
Good afternoon,
What a great review, we are so happy to read that you enjoyed a lot our Family suite. We only have one of those big rooms. All our staff is always trying to deliver the best service at all, thanks for valorating us!
As you said our location is well conected by public transport, easy and fast!
Hope to welcome you in the future!
Best Regards
Carles Martínez
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Departure16643400490
1
The location is close to transportation and in a safe neighborhood. Enjoyed our stay only problem is the smell of smoke. Convenient to where our son is staying. Friendly staff close to transportation.
Date of stay: June 2019
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Silken St Gerva... B, Front Office Manager at Hotel Silken St. Gervasi, responded to this reviewResponded June 28, 2019
Dear Guest,
We are pleased to read your good feedback from our hotel. We want to appologize if we gave to you a smoking room, in our hotel it's only allowed to smoke on the first floor. the rest of the romos are smoke free. Anyway, you always can come to the reception in order to ask for a room change, our reception staff will be pleased to do it. Thanks again for your positive comments, as your said, our neighborhood is a safe place in a residential área. Also well conected with the public transportation.
Hope wou will come back son, just contact us in order to give the best Price posible.
Best Regards
Carles Martínez
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guide64790319912
Hustopece, Czech Republic
1
It is nice hotel, nice and polite people, we were very satisfied. We arrived early and the room was ready anyway, nice and clean. Good location, just in the evening/night a bit loud noise from the street down.
Date of stay: May 2019
Review collected in partnership with this hotel
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Silken St Gerva... B, Front Office Manager at Hotel Silken St. Gervasi, responded to this reviewResponded June 3, 2019
Thank you for your comment and for evaluating our efforts to have the rooms free and clean before check-in time.
The hotel is located is a fairly quiet area, the next time if you return we will take into account not assigning you in a room with street views.
Thank you very much for trusting us.
regards
Carles Martínez
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fanel1
1
Room was clean, the staff was very kind and helpful. They answer your questions with a smile on their faces.There's a metro station close by to travel around the city. We really liked it. We would stay again in this hotel.
Date of stay: April 2019
Review collected in partnership with this hotel
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Silken St Gerva... B, Front Office Manager at Hotel Silken St. Gervasi, responded to this reviewResponded June 3, 2019
First of all, thank you very much for choosing our hotel for your stay in Barcelona.
And thanks again for the positive comment and for valuing our staff and their efforts to keep smiling. Thanks to customers like you who appreciate our efforts, we continue working to be even better. We are waiting for you again!
All our team is at your entire disposal.
Best Regards
Carles Martínez
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jackstaichi
Ella, Sri Lanka
105
via mobile
Oscar,the gentleman on the reception,what can I say,what a lovely man always happy to help! The hotel is clean and the beds are so comfortable,the breakfast,I thought was a little over priced but had a lovely selection.The metro is just around the corner from the hotel,can purchase a ticket,for 10 rides,for €10.20 excellent value
Date of stay: April 2019
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Silken St Gerva... B, Front Office Manager at Hotel Silken St. Gervasi, responded to this reviewResponded April 17, 2019
Dear Guest,
We want to say thank you for detailed and good review. We will share it with all our team, in order to motivate it.
As you said, our hotel, siutated in a calm área of Sant Gervasi quartier, offers clean rooms with comfortable beds and a good breakfast, always trying to deliver the best service possible, with the help of our staff. We hope that you have enjoyed your stay. The subway (metro & Ferrocarril) are the easiest option to move throught the city. We also have tickets from the oficial touristic buses if the guest needs one.
Many thanks for your visit.
Best Regards
Carles Martínez
This response is the subjective opinion of the management representative and not of TripAdvisor LLC