We didn't get to use the amenities in the hotel, such as the gym as we arrived around 10 pm and had to leave again at 8 am. The breakfast buffet was excellent, wonderful choice and very fresh. I would go so far as to say the best we've seen. Great customer service from everyone we encountered. We would definitely stay again. Free shuttle to the airport was also a plus. It didn't appear to be in walking distance to anything, but public transport is close.
Dear SilviB
One of the biggest reasons of our services is to enhance the guest experience.
We felt privileged to have served you and we would hope to welcoming you again.
Thank you & All the best for the New Year 2022
The Hotel Alfa Team
"Be My Guest" department
Best Western Plus Hotel ALFA Aeropuerto
Your hub between the Mediterranean destinations and home
excellent experience with fast timely shuttle to airport
very helpful staff
great room
great value
manager was very helpful and woke up early to make us coffee
very quick check in and out
very quiet would recommend
Dear Mr Matthew
Thank you so much! We felt privileged to have served you and we would hope to welcoming you again.
Best wishes and Merry Christmas
The Hotel Alfa team
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home
very friendly staff .we came after midnight the receptionist was kind and informative.the rooms are comfortable and the coffee in the lobby bar is great free transfer to the airport .the children had bunk beds that were very comfortable very good experience
Dear Guest
One of the biggest reasons of our services is to enhance the guest experience. We appreciate your review as it is written with exquisite kindness and generosity. Glad to know that our family room was very confortable!
We would hope to welcoming you again.
With Gratitude!
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home
Hotel was very comfortable and clean with a nice style. Location was ok, about a 10 minute walk to the nearest metro station. Taxi to the airport is a set €29 so if you have an early flight, either take the metro if possible or stay closer to the airport. The hotel has a bar and restaurant on site which was a huge plus considering there were no restaurants open in the El Prat area nearby.
Dear Guest
We strive every day to be able to offer quality services and for this reason we have recently extended the hours of our free shuttle's schedule during the morning and afternoon The first departure to the Airport is at 05am.
Good to know that our Restaurant and Cafeteria were a "huge plus" for you.
We felt privileged to have served you and we would hope to welcoming you again.
Best regards
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home
Shuttle was well arranged, also taxi for next day well arranged by staff reception. We arrived late in the evening due to delayed flight. Restaurant was closing, we could quickly order some food and ordered two pizza en and a ham sandwich. Pizza's were very bad, hard and tasteless for 15 Euro a pizza. Ham sandwich OK but nog worth 9 euro. Bad birthday for my son. Hotel knew, nothing was done. Room simpel but OK.
Dear Guest
Thank you so much for your time and review on our services. We would like to say that we take great pride and care in all of the food that we serve and are sorry to hear that the pizza that you ordered did not satisfy you. We will make certain that your feedback is passed along to our team so we can learn from your visit and continue to improve.
Your satisfaction is important to us and we share your concern in doing good services.
Yours sincerely
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home
