Extremely horrible experience. Fake advertisement that all rooms have a/c. They do not, and just spew our hot air. Room was impossible to stay in. Receptionist was extremely rude and unhelpful - 'thats just the way it is' was the attitude, no sense of apology or regret. Real shame, given that the hotel is in a reasonably good area and in overall good condition. But to do fake advertisement and have rude staff is just regrettable. Was travelling with senior members of the family and some kids and everyone had a poor experience and unable to sleep. Please avoid them and it is important to let such hotels know that these levels of service is just not good enough.