I'm sorry to hear about your extremely disappointing experience. The issues you described with the room size, sloping flooring, absence of tea or coffee-making facilities, and the use of paper glasses are indeed not up to our standards. We apologize for any inconvenience caused.

It's regrettable that the breakfast did not meet your expectations, especially considering the price you paid. We take your feedback seriously and will review our breakfast offerings to ensure improvements are made.

We apologize for the prolonged issue with the air conditioning in your room. It's unacceptable that it took until the fourth night for it to be addressed, causing discomfort during your stay. We will investigate the matter further to prevent such occurrences in the future.

The unhelpful attitude of our receptionists, including their dismissive behavior and failure to assist with basic requests, is deeply concerning. We will address this matter internally and provide additional training to our staff to ensure that all guests receive the attentive and helpful service they deserve.

We appreciate your positive remark about the hotel's location. However, we understand that these positives were overshadowed by the numerous disappointments you encountered.

We apologize again for your experience, and we genuinely value your feedback. We will use this as an opportunity to learn and improve. If there is anything we can do to rectify the situation or regain your trust, please let us know.

Thank you for sharing your positive experience and expressing your appreciation for our hotel. We're delighted to hear that you found our hotel to be everything you needed and more in the heart of Barcelona.

It's great to know that you found the hotel clean, comfortable, and with average-sized rooms. We're glad that our staff provided pleasant and polite service, and that you didn't experience any noise disruptions during the night. We understand that you didn't try our breakfast, but we hope that if you stay with us again, you'll have the opportunity to do so.

We're thrilled to have exceeded your expectations, especially considering the reasonable price range. We aim to provide excellent value compared to other overpriced hotels in the area.

With our location in the lively Gothic Quarter, you have easy access to a variety of dining options, places to enjoy a drink, and attractions like Gaudi's house and the cathedral, all within walking distance. We're glad that you were able to fully experience the city and everything it has to offer from our convenient location.

Thank you once again for your kind words and for highlighting the positive aspects of your stay. We appreciate your recommendation, and we look forward to welcoming you back to our hotel whenever you're in Barcelona again. If you have any further comments or inquiries, please don't hesitate to reach out to us.

We appreciate your feedback and we're sorry to hear that your experience at our hotel did not meet your expectations. We'd like to address your concerns regarding our facilities.

While we don't have a bar or restaurant on-site, we are located in the heart of the city where there are numerous dining options available within walking distance. We understand that this may not have aligned with your preferences.

Regarding the reception area, we apologize if you found it less tidy than expected. We strive to maintain a clean and organized environment for our guests, and we will address this with our staff to ensure improvements.

As for the rooms, we understand that personal preferences may vary, and we apologize if you found them to be smaller than anticipated. However, we do offer rooms of different sizes to accommodate various needs and budgets. We apologize if the absence of air conditioning affected your comfort.

We appreciate your feedback, as it helps us identify areas for improvement. If you have any further concerns or if there's anything we can do to assist you, please feel free to reach out to us directly. We value your feedback and would welcome the opportunity to address any specific issues you encountered during your stay.