A truly magnificent 5* Boutique Hotel. My daughter and I shared a room on the third floor with views out onto the main busy street. The hotel is quiet but perfectly located in the Gothic quarter of this vibrant city. The rooftop bar and pool are perfect for a city break. Fabulous bar manager from the uk! All the staff are very friendly and helpful. Comfortable beds, bed linen and White Company products. We shall return and highly recommend to others.
Dear Guest,
Thank you so much for this glowing review.
We are thrilled to hear that you and your daughter enjoyed your stay in our quiet yet centrally located hotel in the Gothic Quarter.
It's great to know that our rooftop bar and pool added to your city break experience.
We appreciate your kind words about our friendly and helpful staff, as well as the comfortable beds, bed linen, and White Company products provided in the rooms.
Once again, thank you for your recommendation and we look forward to welcoming you back on your next visit to Barcelona.
Kind regards,
A beautiful hotel in the heart of the city, where the movement and life. The hotel is small but luxurious and the service is excellent.
It has a small pool and a bar on the roof with a beautiful view of the city. A hotel worth visiting.
Close to everything, where restaurants and markets are near it.
Dear Guest,
thank you for sharing your experience at our hotel.
We aim to provide an enjoyable experience and are pleased to know that our location was convenient for your visit.
It is wonderful to know that you enjoyed our terrace, a perfect spot to unwind after a busy day seeing the sights.
We look forward to your next visit.
Best regards,
Greg Behn, General Manager
We stayed for two nights that were so wonderful we felt in love with the place. Their staff is the most cordious and friendly as you can get. Congratulations to all the team involved in running that hotel, you made our stay positively memorable !
Dear Patrick,
Thank you for this positive feedback.
We are thrilled to hear that had a memorable stay. Our team takes great pride in providing exceptional service, and we are delighted that their friendliness and professionalism contributed to your positive experience. It is always a pleasure to receive such kind words from our guests, and we will be sure to share your compliments with the entire team.
We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.
Kind regards,
Excellent location (city center on the Rambla avenue, very close to Plaça de Catalunya) with easy access to restaurants, shops and entertainment. Very pleasant boutique hotel (30 rooms) with nice and caring personnel and efficient room service. The superior room was relatively small, the queen size bed also quite small for tall persons, pillows were too soft/uncomfortable and we really regretted the lack of smart TV. Even if the room was oriented towards the noisy Ramblas, the windows were efficiently protecting from the outside noise. However, the room is not correctly isolated from the inside noise (hallway). The bathroom was nice (no bath).
Dear Didier,
Thank you for sharing your feedback about your recent experience.
We are delighted to hear that you appreciated our great location and efficient room service.
Furthermore, we’re please to know our team made a positive impression on you.
We understand, however, that you found the superior room and queen size bed to be relatively small, and we apologize for any inconvenience this may have caused. Our room sizes are in line with Barcelona's standards, especially in the historic Gothic Quarter. For future stays, you may consider booking one of our different room categories with more space.
We also acknowledge your feedback regarding the pillows and the lack of a smart TV. We do offer a pillow menu for our guests to choose from, ensuring a comfortable night's sleep.
Whilst it's great to know that our soundproof windows were effective in blocking the outside noise from the bustling Ramblas, we apologize for any inconvenience caused by the inside noise and will look into ways to improve this aspect.
We look forward to welcoming you back.
Best wishes,
Advertising the hotel as a 5 stars hotel, thus, my expectation was quite high. Leave the hotel location aside, understand Pros and cons, however, front office staff could put more smiles on their faces. Room decoration could have been done better. The toilet bowl could have been installed lower than it is now. More importantly, the towel should have been checked prior to preparing it in the guest room.
Dear Guest,
Many thanks for your review.
We appreciate your understanding regarding the hotel's location and its pros and cons.
Our team strives to provide a warm and welcoming atmosphere. We are truly sorry if your did not felt it that way and will take your comments into consideration to improve our service.
We are glad to hear that you enjoyed our central location in the heart of Barcelona's cultural and tourist center.
Regarding the room decoration and bathroom setup, we apologize if it did not meet your expectations.
Our rooms are designed with a combination of Art Nouveau and Modernism, featuring hardwood floors and Indian-slate bathrooms.
We will take your suggestions into account for future improvements.
As for the towel issue, we will ensure that our housekeeping team pays closer attention to the preparation of guest rooms as your comfort and satisfaction are our top priorities.
Also, do not hesitate to inform directly our team if you have any issue during your stay, thay will be glad to assist you.
We would love to have you return in the future.
Best wishes,
