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Alexey S
London, United Kingdom

Already good, but service requires improvement

Reviewed Jan 21, 2020
This is my second review of the property. I have actually experienced number of service-related issues once I've recently stayed in the hotel for the weekend.
However the hotel management paid such a noticeable attention to this situation that I've decided to give the property a second review.
The hotel is actually very modern with extremely nicely looking lobby. There is nice bar that is already frequently visited by locals for various occasions.
Rooms are very nice, modern and tastefully decorated, but still are quite small especially when it concerns bathrooms. Bathroom is also lacking some privacy since part of it made of some kind of transprent shutters - if someone switches light in the bathroom you cannot sleep anymore.
We stayed in their best room that has an open terrace that we barely used due to rainy weather. Please note hotel is saying right opposite apartment building and these terrace rooms might lack some kind of privacy though definitely adding to the overall limited room size.
The other nuisance (management says they are working on it) is impossibility to switch off quite bright and annoying blue night light. Also it would be great if their very large and modern 65 inch Samsung TV could allow connection to your Netflix account..
We also used their small, but well appointed spa which is especially nice after the day full of walking around Barcelona.
Overall I recommend this hotel (it is about 20 min walking from the city center) as good combination of price and quality, especially if hotel management continue to improve the guest service.
Date of stay: January 2020
Room Tip: Upper floors on both sides recommended
Rooms
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Service
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EXPERIENCESEVENTY, Director de Relaciones con Clientes at Seventy Barcelona, responded to this review
Responded Jan 27, 2020
Dear AS71,

Thank you so much for give us a second chance to write your honest review. We really aprecite it.

It is possible to connect your lapto to our smart TV through HDMI cable, we apoligize if our colleagues couldn't communicated you in a appropiate way. We alredy have some HDMI cables for this kind of situactions.

For us our clients are the most important and we try to act very fast under any issue.

We apologize for all the incovenience that we caused you at the beggining of your stay.

We wish you a succesfull week.

Seventy Family


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews patio room la pepita rooftop pool blackout blinds sauna and steam room beautiful hotel light switches diagonal metro station public spaces a wonderful stay the entire staff hotel experience the breakfast area we've stayed love this hotel sagrada familia comfortable rooms
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Reviewed January 20, 2020 via mobile

If you're in Barcelona, you need to visit Seventy wihtjut a doubt. The customer service as soon as you walk makes you feel like a VIP. The consistency is service across anyone you meet is simply incredible. The ambience and quality of the food are yet another part of the 5 star experience.

I'd rate it higher than 5 stars if I could.

Truly an award winning experience!!

Date of stay: January 2020
Trip type: Travelled on business
1  Thank nanao978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curious12924350763, Director de Relaciones Públicas at Seventy Barcelona, responded to this reviewResponded January 23, 2020

Dear nanao978,

Thank you so much for your kind words and 5*.

With comments like this we can know that we are doing a good job =)

We wish you a wonderful week.

Regards,

Seventy Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 19, 2020

Cool, hip and elegant - public areas and room. The staff are equally young, hip, very personable, competent and enabled (not just doing a job)
Hotel has a great vibe...jazz and wine tastings in the evenings, bar is a happening place
Excellent location, walking distance to many sites, shopping and restaurants
Breakfast buffet, a lavish affiar, including omlets and eggs prepared individually, bubbly/cava and a host of local cheeses and meats
Highly recommended

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jay M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EXPERIENCESEVENTY, Director de Relaciones con Clientes at Seventy Barcelona, responded to this reviewResponded January 25, 2020


Woow thanks for such a nice comment about us.

I see you enjoyed our hotel activities (wine tasting and music)

We hope to see you very soon.

Best regards,

Seventy Team

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Reviewed January 19, 2020 via mobile

We checked in for 3 nights for my birthday arriving on Thursday 16th January and from start to finish this hotel and staff have exceeded every expectation. To start the room rate was fantastic and very easily booked on the hotel's own website which also was offering a fantastic 25% off. The check in experience was first class and handled quickly and efficiently by a staff member who was just going off duty but rushed across to check us in as we were arriving, I wanted to add breakfast to the rate which was no problem and he discounted that as well which was very appreciated. The room on the fourth floor was beautiful and everything first class with great beds and pillows along with a bottle of free water which we always like. The room was a really nice size and very well planned with all the amenities you require . We went and sat at the cool bar area and chatted with the fantastic, friendly staff
cava which was also very good, after a wonderful couple of hours and 6 drinks and the food we got the bill and it was less than 60 euros which was brilliant value. The next morning after a great night's sleep we went to the hotel spa which though small was perfectly formed and a great place to chill for a couple of hours, the only recommendation I would make would be to fit in another couple of beds as only 6 in there and you could get 2 more in no problem, but this is a small niggle. Breakfast was first class and all done sustainably with no waste etc which was great to see and all the produce was super fresh, the orange juice and smoothy were amazing and wish I could take them home with me. On the Saturday night we joined in the cocktail masterclass that the hotel put on free of charge for guests with one of the bar tenders teaching us how to make a cosmopolitan and then showing us how it's really done, this was a real fun 40 mins and a great way to meet other guests. After this the live music started which was an amazing blues trio who played for nearly 90 mins and were of the highest calibre and I couldn't stop tapping my feet. The check out was just as easy and friendly with bag storage being offered without asking and the use of the spa etc being available as well with no extra cost until we were leaving not just until checkout.
The hotel is first class but it is made by its amazing staff and I would give it 11/10 if I could. I've never stayed in a better city hotel anywhere in Europe and at the price I paid I've never stayed anywhere better for this price. Keep it up seventy, you are now the standard other hotels have to reach.
Definitely the only place I will stay when we return to this beautiful city ❤️

Date of stay: January 2020
Trip type: Travelled as a couple
3  Thank Markthursby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EXPERIENCESEVENTY, Director de Relaciones con Clientes at Seventy Barcelona, responded to this reviewResponded January 25, 2020

Wooooow ... amazing comment.

Thank you very much for leaving us such a good and positive feedback and leaving us as the best hotel in Europe.

We hope you return and enjoy again our warm breakfast, the restaurant, the room and especially the staff.

Big greetings,

Seventy team

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Reviewed January 16, 2020 via mobile

We had a great stay in Hotel Barcelona. Especially big thank to Breakfast and restaurant team. Fabiana, Irakles, Daniela, Andreina and Liga- thank you very much for super service and great mood we had every morning. 🥳 👏👍 breakfasts are really great here, food, and variety. Great job!

Date of stay: January 2020
Trip type: Travelled with family
1  Thank Odyssey298196
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EXPERIENCESEVENTY, Director de Relaciones con Clientes at Seventy Barcelona, responded to this reviewResponded January 24, 2020

Wooooow...Thank you for your Feedback.


I see you enjoyed the breakfast and restaurant staff, we will let you know of such a good comment.

We hope to see you back.

Big greetings,

Seventy Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 13, 2020

Holy moly! Where do we begin? We spent four nights at this beautiful hotel. It has an excellent location, close to Casa Mila and the Metro (Diagonal stop). Every staff member we came across was friendly, polite, and welcoming. The lobby interior is stunning as well as the decor in the restaurant. The indoor pool and spa are gorgeous. I treated myself to a 30-min massage and it was excellent. Normally, I don't hit the spa, but this one is high class. They use vegan and organic products. The pool uses bromine instead of chlorine, which is better for the skin. The facilities are spotless.

On to the room. Let's just say it's the nicest and most comfortable room I have ever stayed in. The bed was really comfy and we heard no noise at all. The blackout blinds can be raised and lowered with the flip of a switch from the bed. We slept soundly every night. The shower was lovely and bathroom was spacious. The decor was stylish and the room was very clean. Overall extremely impressive.

The only negative experience was at the bar when I went to use the free drink coupon given to us during check-in. I asked about the white wines and was poured a full glass without being offered a taste. I felt pressured to accept it although it wasn't to my liking. On the other hand, my husband was given tastes before choosing his drink. This was a minor upset, but our only experience in the bar.

Overall, we loved this hotel, and we will be back!

Date of stay: January 2020
    • Location
    • Rooms
    • Service
1  Thank CBTravelSpree
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EXPERIENCESEVENTY, Director de Relaciones con Clientes at Seventy Barcelona, responded to this reviewResponded January 27, 2020

Dear CBTravelSpree,

Thank you so much for your review and describe each little detail on it =)

We will communicate your words to our colleagues of F&B department. Please come back soon!!!

Best regards,

Seventy Family

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