Honestly, I feel bad for saying that it is the worst hotel I have ever stayed at, because the staff was ok. They could be more friendly, but whenever I asked for something, they were quite helpful. However, the cleaning service is awful. We checked in on Thursday noon, and the room was "cleaned" on Saturday! By the way, by "cleaned" I mean they just emptied the trash cans (for the first time in 3 days!) and changed our four towels (two towels per person, and when I asked for two extra towels on Friday night, I had to explain to the receptionist that I wanted to take a shower and I had no clean towels because I dropped one of my 2 towels on the floor, right in front of the shower to avoid any slipping accidents, and the second towel fell by accident. All I'm saying is that he had quite a hard time giving me those towels because they were going to change them the next day, and his reluctance seemed odd to me). The second reason for being so strict in my review is the WI-FI connection. It says in the description that there is an available WI-FI connection in public areas, BUT it was only available in the reception area and, theoretically, in the TV room. Nonetheless, the connection was really poor, so I had to sit in the reception area EVERY TIME I wanted to search for something on the Internet. There was no WI-FI connection available in the dining room where we had breakfast (neither in the rooms, but we already knew that). Okay, it is not the most important thing to have internet access, but I do not consider it a luxury either. The third disadvantage is that there is no air conditioning in any rooms. We were lucky because the weather was cool at night, but the first night, when it was quite hot, it was really hard for us to fall asleep in so high temperatures.