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karen d
Oldbury-on-Severn, United Kingdom

Relaxing hotel close to Sagrada Familia

Reviewed Jul 3, 2022
Chose here as very close to La Sagrada Familia. First impressions very calm, tranquil and relaxing. Check in process straight forward. Our travel agent stated we had double room but we asked to change to twin beds and was no problem.
Room on 1st floor very spacious and an abundance of charging points and sockets.
Nespresso machine in the room , it took us a while to work out as no instructions but managed. Would have been useful to have instructions as was not familiar with it and didn't want to break it by putting in the pods wrong. Coffee was lovely but there were different coloured surrounds to the pods so not sure if some were decaffeinated or different blends but all tasted good. Again would have been nice to know !

The safe was a problem as had to download app to use. Would have preferred to manually set pin. Managed to get it to work but didn't feel as safe if could just open with phone. A few times we had connection problems and would not open so on the last night we left open as did not want to risk our money and passports being locked in as had early departure.

Beds were extremely comfortable and we both agreed the pillows were the comfiest we'd ever had and better than our pillows at home.

Bathroom - we were both concerned by the lack of privacy as opaque glass door on shower and toilet ! Would have preferred a solid door on toilet and shower.

Small rooftop pool with view of La Sagrada Familia, perfect place for lunch and drinks. Reasonable prices and selection. We shared dips and Sangria which was nothing like Sangria I've had before - very strong and tasty ! wax expecting watered down red wine !
Breakfast was very good - buffet with very good quality selection. Lots of different juices, milk alternatives, pastries eggs, hams etc. Myself and companion are vegetarians and there was more than enough choices for us including oat milk which I prefer but was not expecting.

In conclusion would definitely recommend a stay here if in Barcelona particularly if main purpose of trip is to visit La Sagrada Familia as only five minutes walk.
Date of stay: June 2022
Location
Cleanliness
Service
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Roger Farré, Guest Services / Front Office at Radisson Blu 1882 Hotel, Barcelona Sagrada Familia, responded to this review
Responded Jul 26, 2022
Dear Karenhd69,

We would like to thank you for taking your time to leave such a great and detailed review of your stay.

We are delighted you liked so much your stay and we would love to have you back with us.

Best regards,

Radisson Blu 1882 Hotel, Barcelona Sagrada Familia
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews sagrada familia great hotel rooftop pool would definitely stay here again perfect location front desk staff comfortable beds excellent stay hop on hop off bus around the corner park guell breakfast buffet coffee machine booked this hotel modern hotel min walk gothic quarter
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Reviewed July 2, 2022

Positives: The hotel has very pleasant and beautifully decorated interiors and very spacious rooms (we had a premium room). On my arrival day I've asked if it's possible to add an extra bed and unfortunately it was not possible in the premium room even though it was huge (28sq meters I think). However the ladies at the reception found a way and changed our 2-person room into 3-person room (virtually the same) for no additional price :) - which was really kind. The 2nd room did not have as nice view but that did not matter to us. We were happy with the room and the beds (and soft sheets) who were very comfortable.
The hotel has an amazing rooftop bar with a swimming pool and lounge sofas. They do serve drinks as well. It's a pity the bar closes at 9pm and all guests are asked to leave so as not to disturb the neighbours.

Negatives: We were quite confused about what is the scope of the cleaning process and when bed sheets and towels would be changed. After the first night upon requesting change of bed sheets, we've been told, the sheets are changed every day. Next day however when we came back in the evening, we noticed the sheets have not been changed. On day 4, there was no cleaning at all despite being already 2pm. I've asked the reception why and I've been told we have to request cleaning and change of bed sheets which we did. There was no information in the bathroom on what's the procedure - usually there is such info ("towels on the floor means..." etc). Perhaps a suggestion for the hotel to put some information to let the guests know what they can be expecting when it comes to cleaning. Plus it would be nice to have an espresso cups in the room as it's funny to drink a small espresso from a big mug. As well as information about the different variety of Nespresso coffee capsules - no way to tell from their color whether you are drinking decaf or ristretto. Finally, I wish the rooftop terrace was not closed at 9pm when it finally gets nice and cool to sit and admire the night.

Room tip: Premium rooms are very spacious. The view from the rooms in average as there are buildings around in the area.
Date of stay: June 2022
    • Value
    • Location
    • Service
Thank IzabelkaHalka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 1, 2022

We had a great stay here. The staff was very polite, helpful and always in a good mood. The roof top was fantastic, and the localization was great! Would recommend to anyone that would visit Barcelona.

Date of stay: June 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marenkamp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger Farré, Guest Services / Front Office at Radisson Blu 1882 Hotel, Barcelona Sagrada Familia, responded to this reviewResponded July 5, 2022

Dear marenkamp,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our roof top and the localization of the hotel. We look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 27, 2022 via mobile

Nice hotel in good location and would have rated higher except that there was a billing issue with the front desk that they didn’t resolved. We purchased tickets for Sagrada do Familia through them and they mixed up the order causing us to rebuy tickets at the Sagrada. I discussed this with the front desk at length and they promised to resolve/ follow up and they never did.

Room tip: Don’t buy event tickets through them
Date of stay: June 2022
Trip type: Travelled with family
Thank 228martyp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roger Farré, Guest Services / Front Office at Radisson Blu 1882 Hotel, Barcelona Sagrada Familia, responded to this reviewResponded July 11, 2022

Dear 228martyp,

Thank you for taking the time to reach out and inform us about an inaccuracy on your Sagrada Familia tickets.

We understand the inconveniences this can cause. We apologize for the difficulties you encountered, and we hope it is now solved. If that is not the case, we will appreciate if you can contact us.

Best Regards,

Radisson Blu 1882 Barcelona Sagrada Familia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 23, 2022 via mobile

The hotel has been recently refurbished and is absolutely stunning. The rooms are fantastic. Breakfast is amazing. The staff are very friendly. Everything is perfect although it would be nice to have bar service in the roof top pool.
Great work and surprisingly affordable for such a central location.

Date of stay: June 2022
Trip type: Travelled with friends
Thank danielwje
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jordi Raventos, Otros at Radisson Blu 1882 Hotel, Barcelona Sagrada Familia, responded to this reviewResponded June 27, 2022

Dear Daniel,

Thank you for taking the time to share your comments about your visit to the Radisson Blu 1882 Hotel, Barcelona Sagrada Familia.

We are delighted to read in your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. However, we have to announce that this week we are opening a bar at the roof-top. So, we apologise that you could not enjoyed it.

It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu 1882 Hotel, Barcelona Sagrada Familia, I look forward to welcoming you again.

Sincerely,

Hotel Radisson Blu 1882, Barcelona Sagrada Familia

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Reviewed June 18, 2022 via mobile

Water is not complimentary expect for the first night then they charge 2€ per bottle.
We had 2 twin beds next to each other ? assuming that’s a queen bed.
They need more staff at night. We called the reception at night and he apologized to help because he’s the only one available at night.
They have a very bad espresso.

The location is excellent. They have modern design. The rooms are clean.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Sami A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jordi Raventos, Otros at Radisson Blu 1882 Hotel, Barcelona Sagrada Familia, responded to this reviewResponded June 20, 2022

Dear Sami,

Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed the location and design of the hotel. There is a free bottle of water for each client at the first night. There is also free water at the reception area. The espresso is a branded one and we apologise that did not work as expected. We hope to welcome you again and exceed your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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