From the minute you walk in the door you are greeted with amazing staff. The customer service was outstanding during our stays (pre and post cruise). The rooms are clean and bright. The lobby area has ample sitting where guests relax and meet new acquaintances. The rooftop bar/pool is so relaxing. The location is great and walkable to dining, shopping and sites. I can't say enough good things. We would definitely recommend and stay again. Great job to all the staff at this hotel!