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Pankaj B
Chandigarh, India

Good property with lots of improvements required

Reviewed 2 weeks agovia mobile
Property is good
The rooms are spacious and clean
Staff is helpful especially the front desk
Complementary drinks coupons were given
Check inn 3 June
Check out 7 June
7 rooms
Things we didn’t like
Breakfast is average not good fruits or bakery items
No hotel wheelchair / the lady at the reception helped us to rent one ( but I feel it should be there in the property of this level )
Location is average
Date of stay: June 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduard Soler, Director General at Ocean Drive Barcelona, responded to this review
Responded 1 week ago
Dear Guest,

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property to be good and that you appreciated the spacious and clean rooms, as well as the helpfulness of our front desk staff. It's also great to know that you enjoyed the complimentary drink coupons.

However, we’re sorry to hear that certain aspects of your stay did not meet your expectations. We appreciate your honest feedback regarding the breakfast selection and will work to improve the variety and quality of our fruits and bakery items.

Regarding the availability of a wheelchair, we apologize for the inconvenience you experienced. We understand the importance of having such amenities readily available and will consider your suggestion to improve our services in this area.

We also take note of your comments about our location and will continue to strive to enhance our guests' overall experience.

Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a better experience in the future.

Kind Regards,

Natalia Medina
Front desk Manager.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews loft room great location every morning breakfast was amazing welcome drink excellent stay amazing hotel modern hotel early check plunge pool hotel bar recommend this hotel good size central location bottle of cava stayed for nights walking distance
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4 - 9 of 920 reviews
Reviewed 2 weeks ago

We loved our stay at Ocean Drive. The room was big and well appointed but what really stood out for us was the people. The whole staff was stellar and always took care of our family. From the front desk staff, to the cleaning staff, to the rooftop bar staff: everyone was amazing! Lovely, helpful and professional.

In particular, Javier at the restaurant always went out of his way to take care of us! He was our favorite person to greet us at breakfast and we will remember his kindness for a long time.

Thank you to all! We will be back-
J and L

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Excursion36479329058
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduard Soler, Director General at Ocean Drive Barcelona, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Ocean Drive and that our staff made a positive impression on you.

We take pride in ensuring our guests feel welcome and cared for, and it’s great to know that everyone from the front desk to the rooftop bar contributed to making your stay memorable. Javier will be especially pleased to hear your kind words about his service at the restaurant. He truly enjoys making our guests’ experiences special.

We look forward to welcoming you and your family back to Ocean Drive soon. Thank you again for your kind words and for choosing to stay with us.

Kind Regards,

Natalia Medina
Front desk Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

First class hotel in central Barcelona . Excellent staff and the restaurant quality was a surprise. Hence ate there twice in a five day stay . Staff were helpful , room was well designed and cleaning quality was exemplary. The roof top bar and pool looked good although didn’t have a chance to use them.
Happily go back when we come to Barcelona again. Good value for money

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fairfax1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduard Soler, Director General at Ocean Drive Barcelona, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay at our first-class hotel in central Barcelona. It’s wonderful to know that our staff exceeded your expectations and that you were pleasantly surprised by the quality of our restaurant, choosing to dine with us twice during your five-day stay.

We’re glad you found our staff helpful and appreciated the well-designed room and exemplary cleaning quality. Although you didn’t get a chance to use the rooftop bar and pool, it’s great to hear they left a good impression.

We look forward to welcoming you back on your next visit to Barcelona.

Kind Regards,

Natalia Medina
Front desk Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel was modern and clean, exceeding my expectations. The staff were wonderful and helpful, most notably Ivanna at the front desk, who got us in early given we were coming off a cruise. We really enjoyed the hotel's restaurant, especially the cheesecake. There were complimentary drinks, a bottle of champagne, and a couple of chocolates, all making this a lovely experience.

Room tip: The pillows were a bit too soft, but our fault for not saying something as there was a pillow menu.
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank simonerI5115KZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduard Soler, Director General at Ocean Drive Barcelona, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you so much for your wonderful feedback! We are delighted to hear that our modern and clean hotel exceeded your expectations. It’s fantastic to know that our staff, particularly Ivanna at the front desk, made your stay even more special by accommodating your early arrival after your cruise.

We’re thrilled that you enjoyed dining at our restaurant and that the cheesecake was a highlight for you. We're also pleased to hear that the complimentary drinks, bottle of champagne, and chocolates added to your lovely experience.

We look forward to welcoming you back in the future for another delightful stay.

Kind Regards,

Natalia Medina
Front desk Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Met by lovely team at reception welcoming and very helpful , there is a warm aura within the main reception and such a great essence and aroma, very clean and comfortable.
I found the room very spacious and good space for putting clothes away, very good housekeping sevice. tea and cofee ( although coffeee pod machine ) available in room. Pool unusual size did not ( although had hoped to ) get to use it a pleasent sittong space near the pool with a small bar although not alot of seats due to space which is a shame regarding how many rooms there must be, might be rather busuer in higher season.

Room tip: Pool unususl shape and not huge area consiidering hotel size
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kim F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduard Soler, Director General at Ocean Drive Barcelona, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you very much for your detailed feedback. We are thrilled to hear that you found our reception team welcoming and helpful, and that you enjoyed the warm and pleasant atmosphere of our main reception area. It’s great to know that you appreciated the cleanliness and comfort of both the reception and your room.

We're glad you found your room spacious and well-organized, and that you were satisfied with our housekeeping service. It's also good to hear that you made use of the tea and coffee facilities provided.

We apologize for the inconvenience regarding the pool and seating area. Your feedback about the pool size and the limited seating space is valuable, and we will consider it as we strive to improve our services. We hope to welcome you back during a less busy time so you can fully enjoy all our amenities.

Thank you again for your kind words and constructive comments.

Kind Regards,

Natalia Medina
Front desk Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is my first time visit Barcelona, and I have chose the right hotel for my solo travel this time during 10-13 June. OD Barcelona located in a super convenient location and near by lot of restaurants and local attractions. The room space is good enough with clean and nice environment, the front desk staff “Ivanna” give me a very warm welcome when I check -in her smile make and offer a nice service as well, which make an impression for her, which is good, I would recommend this hotel to my friends.

Date of stay: June 2024
Trip type: Travelled solo
Thank marchB4666SY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eduard Soler, Director General at Ocean Drive Barcelona, responded to this reviewResponded 4 weeks ago

Dear March,

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at OD Barcelona and found our location convenient for exploring the city. It's great to know that you were satisfied with the room and the overall environment.

We're especially glad to hear that Ivanna made a positive impression during your check-in. Our team strives to provide exceptional service, and your kind words are much appreciated.

We look forward to welcoming you back on your next visit to Barcelona and thank you for recommending us to your friends.

Kind Regards,

Natalia Medina
Front desk Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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