Dear Johnmu,
Thank you for your review.
We are thrilled to hear your commendations of the spectacular views from our hotel and the exceptional service provided by our staff. Our team takes great pride in delivering a memorable experience to our guests, and your recognition of their efforts is genuinely appreciated.
On another hand, while we are concerned about your observations regarding the surroundings of our establishment, we always encourage our guests to remain vigilant as they would in any other metropolitan area. Our location in a lively part of the city is chosen to provide our guests with an authentic experience of Barcelona, and we regret if this aspect did not meet your expectations.
We hope to welcome you again in the future.
Best regards,
Carlene García
Dirección / Hotel Management