The personal service we received from Piter Joel and Nuria were top-notch. So grateful to be in a cozy safe place with convenience to all the shopping and restaurants
Our driver Eugenia truly educated with a vast source of knowledge and to us to Monserrat for the day
Grateful for this comfy hotel with it’s beautiful surroundings and very nice restaurants
Dear WXQjanes,
It is a delight to read you have had a great stay with us and that you have enjoyed the service offered to you by the staff. Thank you once again for your visit and for having taken a moment to share this kind and rewarding feedback. We hope to be able to welcome you back, in the meantime we remain at your entire disposal.
With kindest regards,
Yves
Hotel Manager
I spent my last night in Barcelona here because my previous hotel (see review of 10Cubik) had no Friday vacancies. Since this new one qualifies as a full star upgrade, naturally my expectations were higher. To a point, I came away rather satisfied. Over all, images on its website of the room as well as the lobby and sky bar with amazing lap pool bordering the building’s edge look the same in person. The Ohla Eixample has nailed the Restoration Hardware aesthetic that seems the norm in these nicer Spanish hotels. Service also proves noteworthy, with incredibly friendly and professional staff. As an American getting up early and still needing a real breakfast, the selection and quality of the buffet further earned its praise from other Trip Advisor commentors.
In a few areas, however, this hotel fails to meet its own impeccable standards. Conditioned by consistent great quality, I could not unsee a couple of chips along the edge of my porcelain bathroom sink, along with a human hair near the drain, upon first entering the room. While the pool deck and bar seem flawless, the small gym with antiquated equipment, cups impossibly stuck together at the water dispenser, and no remote to change the TV channel, significantly downgraded my experience. The room itself for the gym has so much potential, with natural skylight and wood floors in decent condition. It almost feels like someone just decided to forgo any improvements. (Honestly, the gym at a Holiday Inn I visited back in the states a few weeks ago had much more going for it).
Admittedly, these criticisms seem petty. I would never even have them at lesser hotels, where my real concerns remain simple cleanliness and a good night’s sleep. But failing to attend to the little details expected of an upscale establishment like this made the Ohla Eixample’s 5 stars a little dim.
Dear CSVrogers,
Thank you once again for your visit and for having taken a moment to share your feedback. Our most sincere apologies for the cleanliness issue in the room, I have addressed this with the team and will make sure to correct. We have also taken good note of your feedback regarding the gym and will take this into consideration. The cups have been changed, sorry for this. On a more positive note we are pleased you overall had a satisfying stay. We hope to be able to welcome you back, in the meantime we remain at your entire disposal.
With kindest regards,
Yves
Hotel Manager
Amazing service. Wonderful amenities. Clean and a great deal. Staff was fantastic.
My wife and I stayed here before our cruise. They made everything so easy. The rooms are beautiful. Everything is very modern and well kept. I look forward to staying again.
Dear 420laurena,
We are delighted to read you have had a wonderful stay with us. Your kind words, in particular for the staff are a true source of motivation for all of us to continue working in the same direction. Thank you once again for your visit and for having taken a moment to share your feedback. We hope to be able to welcome you back, in the meantime we remain at your entire disposal.
With kindest regards,
Yves
Hotel Manager
Exceptional Experience! impeccable attention to details, helpful and hospitable staff. Rooms are modernly design with great ambiance. The breakfast buffet captures the essence of the Catalan cuisine and is super rich. The rooftop pool offers a relaxing and tranquil atmosphere and the view is spectacular. Overall an unmatched experience. Will definitely return here.
Dear Yaronp568,
We are delighted to read you have enjoyed your stay with us at Ohla Eixample, in particular our rooms, breakfast service, our rooftop pool and our staff. Thank you once again for your visit and for having taken a moment to share your feedback. Hopefully we will be able to welcome you back, in the meantime we remain at your entire disposal.
With kindest regards,
Yves
Hotel Manager
Greta Hotel, probably 4.5 star in our eyes, but great never the less. Good room with excellent under bed storage for the suitcase, should be in all hotels! Breakfast good with local style foods. Bar a bit expensive, but to be expected, desk staff very helpful and roof top pool would be great,in August.
Dear Hoveholdiaycrew,
Thank you for your recent visit and for having taken a moment to share your feedback. It is a pleasure to read you have overall enjoyed your stay, in particular our staff. We hope to be able to welcome you back, in the meantime we remain at your entire disposal.
With kindest regards,
Yves
Hotel Manager
