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“Nice food and venu irriatating pushy wairer.”
Review of Ratskeller

Ratskeller
Ranked #1 of 878 Restaurants in Leipzig
Certificate of Excellence
Price range: C$15 - C$58
Cuisines: German, Central European, International, Gastropub
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Neighbourhood: Zentrum
Description: Anything but ordinaryThe Ratskeller Leipzig is known for its tradition, reliability, creativity, flexibility and last but not least for its distinctive cuisine. Our young and dynamic team is looking forward to welcoming you at our restaurant. We assure you, that we are doing everything to make you feel comfortable, welcome and you will have more than just a pleasant stay at Ratskeller Leipzig.Where can you find us? Ratskeller Leipzig is situated in the new town hall, which was built on the foundation of the old Pleissenburg by the architect Hugo Licht. Due to its central location there are many sightseeing spots and transport hubs just nearby, e.g. the main train station within walking distance.7 Arguments why you should be choosing Ratskeller:- 7 rooms and 700 seats- Unique events like climbing the highest city hall tower of Germany and having a spectacular view over Leipzig- Professional and friendly staff- Up to 600 chargeable parking lots in an underground car park- Three coach parking lots directly in front of the Ratskeller – charge free- A cuisine influenced by modern elements and local traditions- Awarded the seal of approval “Service quality Saxony Level 2”
Reviewed September 22, 2023 via mobile

Called in without reservation 6ish on a Friday.
Got a table for 2.
My wife went to the toilet and the waitress came with menus while she was away and tried to get me to order a drink for her.
I refused when she came back the waitress came again and made some comment about me being afraid of my wife.
Wr ordered food and the waitress tried to reccomend the most expensive wine on the list which we refused and came back 3 or 4 times while we were eating to ask if we were enjoying it.
I eat faster than my wife and she came to clear my plate while my wife was still eating.
When we paid the bill she said tip not included, god knows why we would give a tip.

Not the best experience which is a shame because food and venu great.

The waitress was a very short asian lady with short hair.

Date of visit: September 2023
1  Thank PaulBStockport
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ingo Winkler, Inhaber at Ratskeller, responded to this reviewResponded October 11, 2023
Google Translation

Lieber PaulB, wir danken Ihnen sehr für Ihren Besuch und die ehrliche Kritik. Bitte entschuldigen Sie das Verhalten unserer Servicemitarbeiterin. Dieses entsprach in keiner Weise unseren Regeln für einen herzlichen und fachlichen Service. Wir haben bereits mit unserer Mitarbeiterin Ihre Kritik ausgewertet.
Vielleicht geben Sie uns ja eine zweite Chance, damit wir Ihnen beweisen können, dass wir das besser können.
Mit herzlichen Grüßen nach Stockport
Ihr RatskellerTeam und Ihr Ingo Winkler

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (2,026)

6 - 10 of 2,026 reviews

Reviewed July 4, 2023

Fantastic authentic beer hall beers and food.
Lovely friendly and helpful staff, we arrived at 6pm on a beautiful summer afternoon, so unsurprisingly the huge amount of outside tables were booked. The hostess suggested we could have a drink outside in the sun until the tables were required and then she would find us a table inside for food. We had a beer taster of 6 beers and the hostess added two others to try, fantastic wheat, blonde, dark etc selection.
Glad we ate inside so we could see the interior of this amazing characterful building. Fantastic food and good advice from the waitress on what to order.

Date of visit: June 2023
    • Value
    • Service
    • Food
1  Thank andyjharper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ingo Winkler, Inhaber at Ratskeller, responded to this reviewResponded July 6, 2023
Google Translation

Lieber andyjharper, vielen Dank für Ihren spontanen Besuch und die gute Bewertung. Es freut uns sehr, dass wir Sie mit unseren Kellerbieren und unserem herzlichen Service begeistern konnten.
Bis zum nächsten Mal - bitte bleiben Sie gesund.
Mit herzlichen Grüßen nach Macclesfield
Ihr RatskellerTeam und Ingo Winkler

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2023

Fine - prices were not as good as some other places for the type of food we got, but it was pleasant and the outdoor seating on the Platz was nice.

Date of visit: June 2023
    • Value
    • Service
    • Food
Thank susangHK2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ingo Winkler, Inhaber at Ratskeller, responded to this reviewResponded July 6, 2023
Google Translation

Für Ihren Besuch und die gute Bewertung bedanken wir uns vielmals, liebe susangHK2015.
Mit herzlichen Grüßen nach Hongkong
Ihr RatskellerTeam und Ingo Winkler

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Reviewed June 19, 2023 via mobile

Great food and drink with great service. Food on time with a good choice on the menu. But closed too early on a Monday night 22:00, no more food or drinks 😳

Date of visit: June 2023
Thank Patrick R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ingo Winkler, Inhaber at Ratskeller, responded to this reviewResponded June 23, 2023
Google Translation

Lieber Patrick R, wir sagen "Dankeschön" für Ihren Besuch und die super Bewertung.
Mit herzlichen Grüßen nach Dublin
Ihr RatskellerTeam und Ingo Winkler

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Reviewed June 19, 2023

Amazing service from our waitress Lena! Very attentive and recommended great food and drink. I had the entrecote steak, it was perfectly seasoned and expertly cooked medium rare. Highly recommend!

Thank you Lena and the RatKeller.

Date of visit: June 2023
Thank lola l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ingo Winkler, Inhaber at Ratskeller, responded to this reviewResponded June 24, 2023
Google Translation

Lieber Astral Nomad, wir danken Ihnen sehr für Ihren Besuch und die ausgezeichnete Bewertung. Es freut uns sehr, dass wir Sie mit dem Entrecôte aus unserer neuen Steakkarte „Reif für den Genuss“ und unserer herzlichen Lena begeistern durften.
Vielleicht dürfen wir Sie ja bald wieder einmal bei uns begrüßen. Bis dahin wünschen wir Ihnen eine gesunde und glückliche Zeit.
Mit herzlichen Grüßen nach Leeds
Ihr RatskellerTeam, Ihre Lena und Ihr Ingo Winkler

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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