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lookingforgoodplaces
Toronto, Canada

Good but housekeeping needs to change the sheets between guests

Reviewed Jun 24, 2014
Very nice room, quiet, didn't look like many people were staying but seemed recently reno'd. Stayed in 2nd floor. July 22,23. 2 adults + child were booked but only 2 bath towels. NP, went to friendly helpful front desk and she got extra towel. When got back to room though, the spouse had turned down the sheets and notices a brown stain, and several long hairs ...6+inches between the sheets and had called down. Was told hotel was fully booked for next night so no other room to switch too, but wasn't looking for another room anyway since we had settled. Instead I went down again and got new sheets and made bed ourselves.

Hot brkfst was good, eggs, sausage/bacon (2nd day), cereals, bagels, yogurt etc.
Date of stay: June 2014
Trip type: Travelled with family
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager327, Manager at Comfort Inn Boucherville, responded to this review
Responded Jun 30, 2014
Dear drj2010,

I would like to offer my sincere apologies that your last stay at the Comfort Inn Boucherville was not to your satisfaction. Cleanliness issues are taken very seriously, and the housekeeping department is already aware of the situation, and they investigate the situation to determine what happened and how to avoid that kind of problem in the future.

Once again, please accept our apologies, and we hope that you will give us the opportunity to redeem ourselves by staying with us on your next trip to Boucherville

Sincerely yours

Jason Potter
Assistant manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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68 - 73 of 133 reviews
Reviewed August 5, 2013

Stayed at this South Shore hotel outside of Montreal and ended up being a fine stay as we were in town for the Osheaga concert. The hotel is def. small and dated, but the rooms were clean, the beds comfortable and my wife appreciated the amount of space committed to the dressing mirrors - one on the wall in the room as well as a big one in the bathroom. The hotel has no gym but offered free WiFi and a free continental breakfast. Staff was very friendly, courteous, kind and professional. If you are looking for an affordable place to stay and not far from the metro line that can get you into Montreal quickly, I recommend here.

Room tip: I don't care for walk out sliding glass doors right at ground level near the parking lot, so if you are like me, ask for a 2nd floor room.
Date of stay: August 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MashuMashu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marthe Langlois, General Manager at Comfort Inn Boucherville, responded to this reviewResponded February 20, 2021

Thanks for staying with us. We appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 17, 2013

This is our second time at this Comfort Inn. This is an older Comfort Inn, no elevator as usual. It is well located on the Highway 20, close to Montreal (beware of traffic), and also close to a power center (with IKEA). Lots of restaurants are located nearby. Rooms was ok, clean, with an flat screen TV and decent Wifi. Service from front desk was really excellent! Price was reasonable (about 100$ with AAA discount). We was quite disappointed by the breakfast, there wasn't a lot of choice, basically toast with juice (witch tasted like water...) and coffee. The breakfast was served in one of their guest room so it was pretty cramped with no place to eat.

Room tip: Upstairs rooms are cheaper.
Date of stay: July 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MtalLord
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marthe Langlois, General Manager at Comfort Inn Boucherville, responded to this reviewResponded February 20, 2021

Thanks for staying with us. We appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2013

The hotel is older. Two story building with no elevator. The is not an exercise room or a guest laundry. I needed to leave before 6:30 AM. Breakfast does not start until 6:30 AM. They have the door to the Breakfast room locked, They did not give me anything even when I asked.

Room tip: Stay somewhere else.
Date of stay: June 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RONNIEF861
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marthe Langlois, General Manager at Comfort Inn Boucherville, responded to this reviewResponded February 20, 2021

Thanks for staying with us. We appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2013

Overall a very nice reasonably priced hotel, a ten minute drive or a 20.00 taxi to the Longueil metro or 35.00 from downtown I stayed there for the Canadian Grand Prix weekend and even the worst hotels in Montreal were obscenely over priced. This hotel provided a peaceful retreat from the bustle of downtown at a fraction of the price.

Room tip: ground floor rooms give you access to the parking lot and have a mini fridge in them good for keeping your bevies cold
Date of stay: June 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hali678
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marthe Langlois, General Manager at Comfort Inn Boucherville, responded to this reviewResponded February 20, 2021

Thanks for staying with us. We appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2013

I gave this place 5 stars because everything you expect is there and the staff (Cynthia) was very friendly and helpful about the area and questions we had.

It is out of the way, you'll need a car. In that same retrospect it is a very quick drive to downtown.

Good value and clean rooms. Why not?

Date of stay: May 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KellyP904
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marthe Langlois, General Manager at Comfort Inn Boucherville, responded to this reviewResponded February 20, 2021

Thanks for staying with us. We appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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