Mt best friend and I take a trip every year. We have both said multiple times it will be hard to visit other places after our experience here. If I had to sum it up in one word, it would be *magical*. This place is a dream and is staffed with 100% of some of the best souls that walk this planet. Everyone we came in contact with had a smile on their face, from the grounds and housekeeping to the restaurant and excursion staff. We were always greeted, no matter how far away they were standing or what they were in the middle of. Each staff member went above and beyond to make our stay flawless.
Victor, our Island host, was a true gem. He ensured every aspect of our stay was perfect and made us feel incredibly welcome. With Victor we felt all things were possible here! Breakfast, lunch and dinner at both restaurants were fabulous- food as well as location. The octopus was out of this word! The ambience for dinners at the Calico will be unforgetable. From the lighting to the saxophone player- the couples enjoying romantic evenings and the families dancing and laughing with their children.
Additionally, I had one of the best massages I've ever had by Delmis. Her skill and professionalism left me feeling completely rejuvenated. My only regret was that I chose the 60 min and not 90!
The tranquility of this place is unmatched. It was incredibly quiet and peaceful, providing the perfect setting to unwind and relax. The serene environment and well kept grounds allowed us to fully disconnect and enjoy the beauty of our surroundings without any disturbances. I would like to add the wifi that was provided was exceptional and no matter where we were, land or water, there were zero issues.
Our first night, we got to dinner late which meant we were the last people left. Alejandro stayed with us while we listened to the music, drank our wine and soaked it all in. He is the true definition of customer service and if the only person we came in contact with, would be the reason to come back here. Miguel was one of favorite on the wait staff- he is truly a professional. Tyana's smile and Evelyn's enthusiasm kept us from missing any meals at the Calico. Bianca, at the bar, was amazing and I can bet she will be doing big things in her future career. Her welcoming smile was one of the first we saw upon arrival and without a doubt looked forward to throughout our stay. She greeted us with a refreshing mojito which ended up being one of the drinks I couldn't get enough of.
Hangover bar excursion is a must and the staff associated made this day one our favorites. Cam at the Hobbiecat excursion was by far the coolest and most laid back we met here! I would hop on any boat he was driving!
Overall, our experience was nothing short of extraordinary. The beautiful, quiet surroundings combined with the exceptional service made this vacation unforgettable. We can't wait to return!
Overall, our experience was nothing short of extraordinary. The beautiful surroundings combined with the exceptional service made this vacation unforgettable. We can't wait to return!