Decent place to stay downtown if on a budget. Appears as it's been given a face lift recently. Rooms are on the small side but clean and comfortable. Basic continental breakfast available in the morning. Hotel staff seem very attentive.
Hi vganoe,
Thank you for taking the time to review us! We are so pleased to know that you enjoyed the space and the staff. We do appreciate your choosing the Econo Lodge Inn & Suites Downtown for your visit and hope you will stay with us again. Thank you!
We had a great experience here, staff was friendly and hotel very clean. Price was great compared to other hotels in the area. Lots of things to do in walking distance from hotel. Would definitely stay again.
Hi LoriR1041,
Thank you for your perfect rating and review! We are so pleased to hear your stay was enjoyable, we will be passing your comments to our staff. We look forward to your return on your next visit!
Small hotel in good location. Our room was clean and appeared to be recently upgraded/redecorated. Staff were excellent, breskfast was average and location was quiet at night, despite being on corner of Jarvis and Gerrard streets. Location was convenient for Union Station, Elgin Theatre, Eaton Centre.
Hi Donna,
Thank you for your rating and review. We are so pleased to hear your stay was enjoyable and we will be sharing your comments with our staff. We do hope you will stay with us again on your next visit. Thank you!
Good location and very good price for Toronto. Not fancy but the room is clean and have a fridge.The front desk was very helpful and welcoming. I would highly recommend this place if you want to stay in Toronto without paying a lot.
Hi jm,
Thank you for your rating and review. We are so pleased to hear your stay was enjoyable and we will be sharing your comments with our staff. We do hope you will stay with us again on your next visit. Thank you!
Not only does this location not have a parking lot, there isn't even a spot where you can park while you check in, which left me circling the block while my husband went to check in, only to be told that there was a substantial cash deposit required (and there is no ATM onsite so he had to walk a block to take out an excessive amount, more than the rate for the one night we were staying).
When he finally was able to check in, he took the car up to block to another hotel (which has public underground parking) while I took our luggage to our room which is a challenge with no elevator.
There was no remote control for the AC unit in the room so if you wanted air you had to open the window (which had no screen) directly over a downtown street corner only a block away from a mens shelter so the corner is constantly occupied by panhandlers, people digging through trash cans looking for recyclables, people cussing each other out and a constant cloud of weed smoke.
About 4 hours after we had been assigned our room I was rather surprised to be sitting there waiting for my husband to get back from a meeting and have a couple unlock the door and walk in. The front desk had a "glitch" and assigned someone to the room they had given us. As unnerving as it was to be there when strangers walked in, it would have been more disturbing had it happened when neither of us was there.
While the room was clean and the bed was comfortable enough, sleeping was a challenge. Between the sounds of the street, the fights and the sex noises coming from the room above ours (they must have had a bed made of nothing but rusted springs and there were several "sessions" with different individuals), it was far from a restful night.
The wifi was down, only one of the 2 remotes required to operate the TV worked properly, the wardrobe was not secured to the wall, to call the breakfast "buffet" minimal would be generous, oh, and I'm pretty sure someone actually stole the do not disturb sign off our door.
I would sleep in my car in the underground lot at the Ramada that we parked at rather than stay here again.
Hi tammyd248,
Thank you for your comments. We deeply apologize for any inconvenience you and your family experienced. Customer service and safety are our top priorities at the Econo Lodge Inn and Suites and a situation like this is unacceptable. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you.
