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Krista L

Amazing stay in the heart of Toronto

Review of The Drake Hotel
Reviewed 2 weeks ago
The stay was beyond our expectations. It was so unique and the staff were very accommodating. We had a great time. Beds comfy for the kids and the front desk brought up a pack and play and a yoto player for us ! So thoughtful. We would definitely stay again when visiting Toronto.
Date of stay: July 2024
Trip type: Travelled with family
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Howard, Guest Services / Front Office at The Drake Hotel, responded to this review
Responded 2 days ago
Thank you for your kind words! We're thrilled to hear your stay exceeded expectations and that our staff could accommodate your needs. We're glad your family was comfortable and enjoyed the thoughtful touches. We look forward to welcoming you back to Toronto!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (846)
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Reviewed 4 weeks ago

Victoria was our first point of contact when we arrived. She was amazing - friendly, great smile and truly interested in us. We felt important and immediately knew we had booked the right place. We had an original room which was funky, clean and comfortable. Victoria walked us part way to ensure we knew where we were going.
The location of the hotel is wonderful. We will be back.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dorothy b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Howard, Guest Services / Front Office at The Drake Hotel, responded to this reviewResponded 3 weeks ago

Thank you very much for giving us a chance to host you and for your taking the time to share your feedback. Our Classic Wing is filled with heart and history and we are so glad that you found that magic during your stay. We look forward to welcome you back in near future! X[OH!]

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Reviewed June 15, 2024

The hotel is a very kitchy, glamorous, wonderfully staffed property. Its warm greetings by all staff are superlative, and the kitchiness comes from all the unique art, verbiage in all sorts of print, the diversity and wonderful traits of the staff. As far as hotel amenities they are unmatched - from the rooms, food and beverage facilities, amenities, and decor. I would highly recommend The Drake to anyone who is tired of the higher end typical chain hotels, as this property is simply refreshing

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 804marty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Howard, Guest Services / Front Office at The Drake Hotel, responded to this reviewResponded 3 weeks ago

Thank you very much for giving us a chance to host you and for your taking the time to share your feedback. We look forward to welcome you back in near future! X[OH!]

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 7, 2024

Great vibe, great service....will definitely be back! Nothing was too much trouble, and it was a great place to be based as I didn't need to be based in the centre of the city. Plenty of local bars and great restaurants within 15 mins walking distance.

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank markC7501JG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Howard, Guest Services / Front Office at The Drake Hotel, responded to this reviewResponded 3 weeks ago

We're thrilled you enjoyed your stay with us! It's fantastic to hear you appreciated our prime location, Queen West is one of the best amenities, and the best the city has to offer! We look forward to welcoming you back soon!

X[OH!] Natalie
natalie@thedrake.ca

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Reviewed May 31, 2024

The Drake is filled with beautiful humans. All the staff was incredible. Jordon and the front desk staff was so great. They made me feel at hotel. The food is amazing and the non alcoholic drinks were crafted and made with care. The room and decor was creative. Comfortable and felt like a retreat. I love the vibe and can’t wait to stay again. I highly recommend the Drake as it is an experience not just a hotel.

Date of stay: May 2024
  • Trip type: Travelled on business
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank Trip61961581457
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Howard, Guest Services / Front Office at The Drake Hotel, responded to this reviewResponded 3 weeks ago

We're thrilled you enjoyed our service, atmosphere and teams efforts! Our team aims to make your stay seamless and enjoyable, from easy check-in to personalized texting concierge service. We look forward to welcoming you back soon!

X[OH!] Natalie
natalie@thedrake.ca

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Reviewed May 28, 2024

The Drake is in a great location. The staff could not be more friendly and helpful. Would definitely recommend staying here. Also the restaurant was really good too. The room was a perfect size and that included a good size bathroom. I would definitely stay here again.

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travis S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie Howard, Guest Services / Front Office at The Drake Hotel, responded to this reviewResponded 3 weeks ago

Thank you very much for giving us a chance to host you and for your taking the time to share your feedback. We look forward to welcome you back in near future! X[OH!]

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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