What a great experience! From check-in throughout the stay reflects first class service ! Excellent coffee in the lobby, wonderful showers, and comfortable beds! The wine hour after a long day at the office was a bonus! I would absolutely recommend this hotel!
Good day Shan22Ottawa.
Thank you very much for your wonderful feedback about the hotel. We are thrilled you were able to take full advantage of our guestroom staples as well as our unique Social Hour and Morning Kick Start. We are thrilled to know your stay exceeded your expectations and we look forward to welcoming you back, the next time your travels bring you back to Toronto.
Sean M
Incredibly welcoming and friendly staff, (valets, housekeepers, reception, everyone!) who took care of us brilliantly in their clean, well maintained, lovely hotel. The room was clean and roomy and had everything we needed. We thoroughly enjoyed our week with you guys and would heartily recommend the Kimpton.
Good day Q7734COcarlr,
Thank you so much for such a kind and positive review. Our team at the Saint George continue to be a warm and welcoming presence for all of our guests and it is always such a fantastic delight when they are recognized on a public forum such as this.
We are thrilled you were able to enjoy all facets of your stay with us and we await the opportunity to host you again.
All the best,
Sean M
We recently stayed at the Kimpton for our third time. We really enjoy our stays here when we come to visit family in the area. We love the location of this hotel and the staff are fantastic. The rooms are really nice and have everything you need to be comfortable plus they have an artistic flair!
Once in our room they brought up a couple of special waters for us since we have been here a few times. We appreciated this nice touch! The rooms are always extremely clean and well appointed. You will find a safe in the drawer bedside. There is a mini fridge for your use. The closet has an iron and board, yoga mat, umbrella, robes and lots of hangers. The bathroom has large pump bottles of shampoo, conditioner and soap. The hair dryer works really well. The bed is very comfy.
Once again we purchased the included breakfast with our nights at the hotel. If you have purchased this option when you check in please ask for your vouchers. They are have the dates on them for the applicable days. The head server Don remembered us and even remembered where we like to sit. We really enjoyed our breakfast on both days! Don works very hard and he is so pleasant!
The lobby area has a fireplace and comfy furniture. They have a lovely coffee, tea station in the morning and there is a wine hour which we always seem to miss lol.
It feels a bit like coming home when we come here now. We will definitely return!
SeeSea99,
It was our absolute pleasure to host you at our property once again, and knowing we are your go-to hotel in the city is such a wonderful accolade to achieve.
We pride ourselves on a team that continues to go above and beyond for all of our guests in addition to those team members behind the scenes that work tirelessly to keep the hotel up to the cleanliness and functionality standards that our guests have come to expect and enjoy. It is always a great touch when those efforts are recognized by our returning guests.
Thank you for highlighting the wonderful hotel offerings and I am confident you will be able to join us for your next Social Hour!
As stated above, it was our pleasure to host you once again and thank you very much for your continued support of the Kimpton Saint George hotel and your glowing review.
Sean M
So far, not going well. It would have been nice to have given the internet access codes at check in. Room was right beside the elevator and ice machine which is an odd placement for a IHG member. They kindly relocated me a quite room. The restaurant is so so. Nice staff and cocktail, salmon seemed over cooked, plate seemed flooded with potatoes that were rather plain. Dessert "pudding" was a cake which is not so good if you're looking for gluten free. The menu has no information on allergens which is outdated by any international standards. I suggest trying elsewhere.
Good day B7755Blpetere,
Thank you very much for sharing your feedback in regards to your stay with us at the Kimpton Saint George Hotel. We are sorry to hear that your room location was not as expected upon your arrival, but I am happy to see we were able to rectify that for you quickly. In regards to the restaurant, thank you for your feedback in this regard as well, I have shared your experience with their management team, so they are able to improve on all facets noted above.
As a hotel that prides itself on our guest’s experience, I am sorry to see that we missed the mark on this occasion. If your travels do bring you back to Toronto, we would love for the opportunity to host you again, so we are able to show you the true Kimpton experience.
Thank you again for your feedback.
Sean M
Love the location and vibe and comfort of this upscale boutique. It’s a gem in Toronto that I want to come back to! Amazing staff and loved the European feel in the lobby with people gathering and chatting over wine. Excellent shampoo and body wash and a very comfortable bed.
Good Day vanessaaQ3810EU,
Thank you so much for such a glowing review of the property and our team. We are thrilled to see you were able to indulge in our elegant in room amenities and bedding as well as our unique social hour, each evening. Our living room was designed to bring our guests together and that is exactly what it does.
It was our pleasure to host you for your time with us at the Saint George and we look forward to welcoming you back soon.
Sean M
