Everything as alright and nothing to complain about. I enjoyed the stay while I was on business and would recommend the stay to anybody whos on business or pleasure. All in all, it was a very welcoming stay and will be returning at some point in the future.
Dallys
Thank you for your feedback. We take great pride in providing a home away from home to our guests and we are pleased we did that for you. We look forward to seeing you again soon. Take care.
Title about says it all. The hotel was clean which is always a big bonus but also o. The dated side. The door leaving the pool by the hot tub appears to be made half way out of rust at this point. The decor in general is dated as well. Staff were however very friendly and everyone we encountered was great!
Valued guest,
Thank you for your feedback. We are pleased you enjoyed your stay with us and found our staff very friendly. We do apologize about the pool door however the salt water does make things rust. We are in the process of updating our property. Due to back logs on our orders, it is taking more time than we had hoped. We do hope you will continue to come to visit us again and see our updates as they come along. Take care!
It was a good stay overall most staff were friendly, our room was clean good the hotel and pool are a little old. And one awkward thing is that there is no bathroom in the pool, didn't see anyone go upstairs to use it in our room, only I was doing that with my kids. Hot breakfast is back and was delicious! Very fair price for the friendly service and clean rooms.
Thank you for your feedback. We are pleased you and your family enjoyed your time with us. We always enjoy having families come and stay with us! We are also happy that you all had a chance to enjoy our hot breakfast buffet during your stay as well. We do have a public bathroom down the hall from the pool area in which we guide guests when they ask us for the facilities while using the pool. We look forward to seeing you and your family in the near future. Please take care and stay safe.
A big thank you to the management and staff of Days Inn, very understanding, accommodating and humble staff. I took my Mom for medical appointment, after 8 hours of travel she needed some rest before we start our day. They allowed us to check in quite early ( before 1 p.m.) and offered us drinks to warm ourselves. We enjoyed the pool, gym, grab and go breakfast and everything else. Would definitely recommend to my friends and family 😊
Thank you for your kind review. We are pleased you enjoyed your stay with us. We take great pride in providing a home away from home feel for our guests, which we hope you felt during your stay. We welcome you and your family back anytime. Please take care and stay safe.
Dirty, cold, drafty room, there was a snowbank in the hallway from an emergency exit that didn't close, so there was a constant breeze.
Had to block the door with towels around it.
Paid for a queen room, the room had double beds, and one of the beds didn't have sheets on it.
When I told the front desk, I was told "we are at capacity and our staff is very busy, you and your child can just share the other bed.
The room had not been cleaned since whoever used it last. Had to buy cleaner and do it myself. Ice bin still had water in it, the room was visibly dusty and dirty.
Clods of old dust and hair all around the room. Rolls of toilet paper on the floor as the toilet paper dispenser was broken.
Closet door was broken.
Cabinet doors were broken. Heater was broken and curtains were several inches too short for the windows.
"Breakfast" was a paper bag with a cold stale muffin and a yogurt. When I asked for a 2nd yogurt cup so my child I could each have one I was told "no, there is one breakfast per adult guest."
I attempted to address my concerns with the front desk and they said a manager would contact me. Nobody did.
I contacted them again when I got home, again was told a manager would call me. Nobody did.
A week later I called again and was told by a manager they would look into it and get back to me.
Another week later, I called again, later that day a manager contacted me and apologized, without any further resolution or explanation as to why the room was in such poor condition or why the staff were unable to address any of the issues during my stay.
Avoid this hotel, there are plenty of others in the area with better reviews. Pay the extra few bucks and get a hotel that isn't so run down and filthy
Dear valued guest,
Thank you for your feedback. We are totally surprised by your review as this is not how our property is. We always do a courtesy call to our guests shortly after check-in to ensure everything is good with the room and we keep these records, you were called and you stated the room was fine. We also would not tell a guest to share a bed when we could have at least supplied fresh linen. The front desk manager did speak to you and started an investigation into your concerns about the snow pile and open emergency door as well as the bedding. this did take some time to speak to all parties and departments involved. We did note that the night you stayed the winds were gusting and some snow did come in the doorway when people opened it but it was not left open. We check all of our entrances frequently for safety reasons. We also have the rooms checked prior to check-in. Then when you were informed that you could not get a refund due to pre-paying the reservation, you were offered a discounted rate the next time you came to our property. You did seem however interested in staying for free and posted this review instead and added more to your story than the two issues you brought up to the manager. Best wishes to you. Take care and stay safe.
