Traveled to Thompson for business, company booked the rooms. The hotel smelled like stale alcohol and something indescribable. Don't think there has been any updates in years. Very loud at night with people fighting outside. It may have been a nice place once but now it isn't fit for anyone to stay in. We checked in about midnight and checked out the next morning. Do not recommend this hotel.
Just recently my husband, son and I stayed at the Burntwood Hotel. I have family who previously stayed at this hotel approximately 4 years ago and found it cheap and ok to stay. We were booked for three nights. The first two nights were not too bad. There was one fight that took place outside at the entrance during the evening. I found the place to be exceptionally loud at night. You could hear people walking down the hall and entering their rooms very clearly. Several times I awoke thinking someone was in my room. The bed sheets did not look to be changed, they look as if they were remade. The hot tub was not working, the pool was not the greatest. Looks as though it needed the walls of the pool to be scrubbed. The slide looked rusted, and caused a few scrapes while going down. The meals at Grapes Restaurant was excellent. I will add that the staff at the hotel and the restaurant were very polite. The third night that we were to stay, I crawled into bed in the late evening, and I was about to place the pillow back and I saw a large bug, which turned out to being a bed bug. We had only found the one bug, but unsure of how many more and if any were in our bags etc. They refund us for that one night and we left. We would not stay at my families residence or another hotel in case of spreading this/these bugs/eggs. We spent the next ten hours driving home.
The price was cheep but not at all worth it. The place has gon down hill. the beds I suspect are original and on our third night we found a bed bug. We were refunded for the night and found another hotel.
After being on the train twelve hours, my business partner and I were excited to learn upon checking in, there was a Grapes restaurant in the Burntwood Hotel we're scheduled to stay at for the next 7 nights and 7 days! :) after we got into our room, we called the front desk because we couldn't get the tv to turn on. The General manager himself arrived and accused us of sitting on the remote control? :/ then once he got it turned on it was at almost MAX volume or at LEAST +80% volume! (*I dont think my ears will recover and are still ringing*) I kindly suggested that perhaps his chamber maids check the televisions for appropriate volume levels in advance of guests checking in and he had no comment to share! Before he left, I kindly requested more hangers for my business partner's and my attire. I asked if he wanted me to follow him, he plainly replied no because he didn't even know where to begin looking for more hangers! :/ and it's currently nearly eleven pm! And he has yet to make an appearance with our hangers! So then we ventured to the restaurant: I ordered a french onion soup (*there was none*) I wound up with whatever the buffet had to offer for choices of soup. Chicken rice SUPER salty but nice and hot. The caesar salad was the only thing good on the menu, it was amazing, however when you're starving you can not be very picky. I was famished, so I splurged and opted for the sirloin steak well done, w/ veggies and stuffed potato; everything was disgusting! And considering it had allegedly just been cooked, I don't understand how everything was nearly ice cold, but...in order for me to describe the meat, picture a steak cooked to a dry charcoal crisp on the outside and bloody in the centre, the "stuffed" potato had zero "stuff" stuffed, and the only thing I found "stuffed" was some cheese which was leaking out the ends of the spud which was only sliced in half. The rooms - well I found one new white facecloth to wash my face with before retiring for the night! *this happened only after going through all of the other four badly soiled face cloths in the entire room. I asked the front desk and she went to the chamber maids room to not be able to find a single clean facecloth for me!! :( my business associate ventured outside to go have a smoke and was nearly accosted, was verbally abused and was told she was fat! And while she quickly finished she had the pleasantry of being in earshot of a couple preteen girls' conversation discussion giving her boyfriend "a blow job and gaging" as well as assaulting other females!
This was only Our first night and was all within about four hours, I want to curl up into a fetal position, rock myself and cry!
I don't dare check out the pool!
I hesitate to say I look forward to what's in store for day number two!
"Two sad ladies in one badly BURNTwood Hotel" #bazinga
It was a fairly comfy spot but not the most up to date or kept up hotel around. It seems to be in a fairly rough area but at least it was near the Tim Hortons and Canadian tire where I needed to pick up some travel equipment.
