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pscollard
Calgary, Canada

Nice Hotel in GP

Reviewed May 29, 2023
Nice location and hotel with friendly front desk staff. Rooms were well looked after and very clean. Breakfast was good and lots of selection. There was a restaurant nearby which had decent pub food and nice servers.
I would stay here again.
Date of stay: May 2023
Trip type: Travelled on business
Value
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Sullivan, Owner at Holiday Inn Express Grande Prairie, an IHG Hotel, responded to this review
Responded May 30, 2023
Dear pscollard,
Thank you for taking the time to provide us with your feedback. I am glad to hear you enjoyed your stay and had a nice dining experience at one of our nearby restaurants. We look forward to seeing you again sometime.

Yours in Hospitality,
Sam- Front Desk Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (187)
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All reviews lots of selection front desk staff would stay here again i highly recommend this hotel clean rooms gp
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2 - 7 of 187 reviews
Reviewed March 26, 2023

I’m so impressed with the front desk staff. They were amazing, friendly and courteous. We needed an early check in and they had no problem accommodating us. The rooms were big and the bed was comfy. The pool was fantastic. I highly recommend this hotel.

Date of stay: March 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Shaye H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole Sullivan, Owner at Holiday Inn Express Grande Prairie, an IHG Hotel, responded to this reviewResponded May 15, 2023

Thank you for taking the time to provide us with your feedback. We are happy to hear you enjoyed your stay and got to enjoy the amenities of the hotel. We hope you can stay with us again in the future! Have a wonderful day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 15, 2022 via mobile

They only clean your room every 3 days and if there isn't towels at the pool good luck getting some because they say they're all out. There was 15 people in the pool with only one towel. We rented 6 rooms for 4 nights and towels were always a struggle to get, probably because they only clean rooms every 3 days and towels are probably built up in rooms.

Room tip: Bring your own towel
Date of stay: July 2022
Trip type: Travelled with family
Thank devonp499
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 30, 2020 via mobile

THE STAFF were GREAT!! THEY MAKE
CHECKING IN A BREEZE!!The Hotel was extremely clean!! Very quiet!! I was in the middle of a move to Grande Prairie and really needed some
Private // Quiet Time!! They really respected that!!
Holiday Inn has a Club Card and I signed up!!
Every time you book a room you get to
collect points that you can accumulate in
Items or a free room!!

Date of stay: April 2020
Trip type: Travelled solo
1  Thank lmccann2282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 8, 2020 via mobile

Outstanding customer service! Front desk attendant - Jessie, amazing. And the manager on duty was also a pleasure! Bravo, you don’t see this often anymore. Cleanliness was also top notch! Highly recommend this clean quiet atmosphere

Date of stay: August 2020
Trip type: Travelled with family
Thank FNTraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 9, 2020

The staff is excellent and the rooms comfortable and clean.
My only complaint is outside parking noise. Many large commercial diesel trucks, they park close to building and generally start their vehicles at very very early hours and let them idle.....even when not cold.

Date of stay: September 2019
Thank HysertGrovesClan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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