The heated indoor parking is great / very good breakfast / gym is just basic / rooms are large / staff is friendly. Rooms are large and quiet. I stay here 4 times per year. Location is downtown - close to many things.
135
92
19
6
6
Book now! This hotel is likely to sell out soon.
C$139
No prepayment needed
C$139
No prepayment needed
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
T Park
Friendly staff, huge clean room and reasonable breakfast optiosn
Review of Franklin Suite Hotel
Reviewed Feb 7, 2023
The staff was friendly (especially Alma).
The room was huge and clean.
The hot breakfast items are microwaved and then placed in the buffet warming trays - it would sometimes get cold (quiche and sausages) if the burners were off.
We wanted to use the underground parking because it was very cold when we were in Fort McMurray. Unfortunately, after slowly going thru 3 speed bumps, there was a metal plate on the ground that sticks up - our Toyota Camry (that's low) got damaged because the metal plate hit the plastic piece at the exterior front passenger.
In general, great value for what we got.
Date of stay: January 2023The room was huge and clean.
The hot breakfast items are microwaved and then placed in the buffet warming trays - it would sometimes get cold (quiche and sausages) if the burners were off.
We wanted to use the underground parking because it was very cold when we were in Fort McMurray. Unfortunately, after slowly going thru 3 speed bumps, there was a metal plate on the ground that sticks up - our Toyota Camry (that's low) got damaged because the metal plate hit the plastic piece at the exterior front passenger.
In general, great value for what we got.
Room Tip: We had a room on the top floor. The room was huge. But the fridge and heater were a bit loud.
Rooms
Location
Service
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Wright, Other at Franklin Suite Hotel, responded to this review
Responded Feb 13, 2023
Dear transinp,
Thank you for taking the time in sharing your feedback about your stay at our hotel.
It is wonderful to know that you found great value for what we provided. I will be sure to let Alma know of your compliments, she will certainly be thrilled.
I truly appreciate the comments provided as we use feedback as tools to improve and evaluate our services and offerings.
Please accept my apologies for the aspects of your stay that you did not find satisfactory.
Should your travels bring you back to Fort McMurray, we hope to welcome you back to the Franklin Suite Hotel.
Marsi Cho, Hiy Hiy, Thank you.
Best Regards,
Martin Wright
Hotel Manager
Thank you for taking the time in sharing your feedback about your stay at our hotel.
It is wonderful to know that you found great value for what we provided. I will be sure to let Alma know of your compliments, she will certainly be thrilled.
I truly appreciate the comments provided as we use feedback as tools to improve and evaluate our services and offerings.
Please accept my apologies for the aspects of your stay that you did not find satisfactory.
Should your travels bring you back to Fort McMurray, we hope to welcome you back to the Franklin Suite Hotel.
Marsi Cho, Hiy Hiy, Thank you.
Best Regards,
Martin Wright
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$114
Fully refundable
- Expedia.comC$114
- Vio.comC$97
- Hotels.comC$114
C$269
Fully refundable
No prepayment needed
- Expedia.comC$269
- BestWestern.comC$215
- Hotels.comC$269
C$139
Fully refundable
- Expedia.comC$139
- Agoda.comC$105
- Hotels.comC$139
C$169
Fully refundable
No prepayment needed
- Hotels.comC$169
- Expedia.comC$169
- PricelineC$169
C$150
- Expedia.comC$150
- PricelineC$132
- Hotels.comC$150
C$138
Fully refundable
- Expedia.comC$138
- AlgotelsC$119
- Hotels.comC$138
C$112
Fully refundable
- Expedia.comC$149
- Agoda.comC$104
- Hotels.comC$149
- Expedia.comC$127
- Hotels.comC$127
- PricelineC$127
C$106
Fully refundable
No prepayment needed
- PricelineC$106
- Agoda.comC$106
- Vio.comC$106
C$110
- Expedia.comC$135
- Vio.comC$100
- Stonebridge HotelC$129
Reviews (258)
Filter reviews
258 results
Traveller rating
Traveller type
Time of year
LanguageAll languages
Traveller rating
135
92
19
6
6
See what travellers are saying:
Updating list...
4 - 9 of 258 reviews
danielshawnb
Grande Prairie
3
Date of stay: January 2020
Review collected in partnership with this hotel
Ask danielshawnb about Franklin Suite Hotel
Thank danielshawnb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
danikurian, Guest Service Manager at Franklin Suite Hotel, responded to this reviewResponded January 30, 2020
Dear danielshawnb,
Thank you so much for your wonderful review of Franklin Suite Hotel. Thank you for always staying with us. Great to know that you liked our underground parking, breakfast, room and staff.
We look forward to welcome you back to the hotel soon.
Thank you.
Dani Kurian.
Guest Service Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
N Lee P
Victoria, Canada
2
Great place to stay. I stay there all the time. No tips, it is all perfect. Very friendly and ready to help at the drop of the hat. Very enjoyable for sure. Great place keep up the wonderful work. See you soon.
Date of stay: December 2019
Review collected in partnership with this hotel
Ask N Lee P about Franklin Suite Hotel
Thank N Lee P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
danikurian, Guest Service Manager at Franklin Suite Hotel, responded to this reviewResponded January 16, 2020
Dear N Lee P,
Thank you so much for taking your time to write an awesome review of Franklin Suite Hotel. Thank you for always staying with us.
We are committed to give you the same excellent services when you come back to the hotel next time.
Thank You.
Dani Kurian.
Guest Service Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
joshuaikubor
1
I travel with my wife at least one a month every month to Fort McMurray, we always stay at the Franklin Hotel. the Staff are awesome, we are virtually at 'home'. The breakfast is always a rich variety and the environment is clean and homely. Nice.
Date of stay: December 2019
Review collected in partnership with this hotel
Ask joshuaikubor about Franklin Suite Hotel
Thank joshuaikubor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
danikurian, Guest Service Manager at Franklin Suite Hotel, responded to this reviewResponded December 10, 2019
Dear joshuaikubor,
I would like to thank you for taking the time to share your impressions on your stay at our property. Your satisfaction is our number one priority and I am so glad to hear that my staff is delivering an exceptional service. Thank you for your comments regarding breakfast and environment in the hotel. We look forward to your next stay with us!
Sincerely,
Dani Kurian
Guest Service Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hardhat61
Edmonton, Canada
1
I've stayed at this hotel many times and will continue to do so. Staff is warm and welcoming. Good proximity to restaurants and the very large and well equipped MacDonald Island rec centre. Suites are large with some limited cooking facilities (no stove or cooktop).
Date of stay: December 2019
Review collected in partnership with this hotel
Ask Hardhat61 about Franklin Suite Hotel
Thank Hardhat61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
danikurian, Guest Service Manager at Franklin Suite Hotel, responded to this reviewResponded December 10, 2019
Dear Hardhat61,
Thank you for always choosing Franklin Suite Hotel when visiting Fort McMurray.We are glad to hear that our staff is warm and welcoming and you enjoyed the proximity of restaurants and McDonald Island Park recreation center.
We appreciate that you took the time to write a review and we hope to see you back again soon !
Thank you so much.
Dani Kurian.
Guest Service Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tameraellingson
Fort Chipewyan, Canada
1
Love this hotel! The staff are always amazing and the suites are spacious and clean. There is no on site restaurant but a couple places to eat within walking distance. This is my go to hotel when visiting Fort McMurray and several of my friends and family also stay here.
Date of stay: October 2019
Review collected in partnership with this hotel
Ask tameraellingson about Franklin Suite Hotel
Thank tameraellingson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
danikurian, Guest Service Manager at Franklin Suite Hotel, responded to this reviewResponded October 28, 2019
Dear tameraellingson,
Thank you for sharing your wonderful stay experience with us. We are thrilled to read you have a great stay with us and you found our staff are amazing and the suite are spacious and clean.We are happy know that our hotel is your go to hotel in Fort McMurray. Thank you for staying with us and we hope to welcome you back soon on your next visit to Fort McMurray.
With regards.
Dani Kurian
Guest Service Manager.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC