Fantastic hotel close to all the action! Highly recommend, will stay here again. Staff was helpful and really nice, room was spotless, bed was comfortable, bathroom had a spectacular view of the river. Truck was too big for the underground, but the valet/staff accommodated a spot for me! Quick walk to the Ice District.
Dear mcote97,
Thank you for sharing such a wonderful review worthy of being framed. We take pride in providing our guests with exceptional accommodations, and your feedback validates our efforts. We truly appreciate your review and recommendation, and we look forward to the pleasure of serving you again in the future.
Best,
Dounia Acimovic
General Manager
Very clean and big bright room with a view of Hotel MacDonald.
The bed was comfortable and the bathroom was clean and bright facing the river.
Great central location and easy to get around downtown Edmonton.
Downtown Edmonton sometimes gets a bit quiet at night. I can never decide between staying downtown or in the west end.
Dear bcbk2019,
I can't tell you how much we value your review and recommendation of our Courtyard by Marriott. Thank you for choosing our hotel while visiting Edmonton and letting other guests know how much you enjoyed the property. Please find a reason to come back again soon!
Best,
Dounia Acimovic
General Manager
Awesome location close to everything in the city. Used the valet parking as there are a lot of homeless in the area. Security is always around watching for them on the property though. Facilities are wonderful and the room was wonderful. I had the city view. Ask for a river view if possible
Dear brendan p,
Thank you for taking the time to share your experience and for endorsing our hotel! We are delighted that we could provide you with comfortable accommodations, and we appreciate your decision to stay with us. We hope to host you again soon for another enjoyable stay.
Best,
Dounia Acimovic
General Manager
Great Location. Very nice hotel. Clean rooms for sure. Great walk in shower. Shower head needs replacing otherwise all good. Great price when I booked it in January, however, had to book an extra day as we had a car problem and had to pay $40 extra. I thought that was ridiculous. Not very supportive of your client. Oh well. All in all would definitely recommend this place. Lovely young lady on the front desk from Nigeria. Certainly knew her job. Loved dealing with her. Expensive car storage for $40 per night for secured parking. That was a rip!
Dear pendrell,
Sincere thanks for taking the time to share your review. It's encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests away from home; your feedback allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip.
Best,
Dounia Acimovic
General Manager
I moved here are going to another hotel which was awful so went back to reliable Marriott. Checked in about 30 minutes after booking - room was lovely and clean but everything was ready. Rooms are not big I had a city view which is basically of the car park but there was a bed, comfortable chair and desk. Housekeeping came daily. The downside to the room is the hairdryer kept flipping the breaker - I left a note to report it buck the note was ignored which also asked for conditioner in the room (those big sharable ones in the shower) which was also not refilled. We arrived in the weetesdt June on record - the hotel was cold and although I was able to warm the room up the restaurant was blowing cold air throughout the stay so you had to sit with a hoodie on. The hotel is being renovated the 2 lifts were being painted and out of commission during my stay - not an issue as we were all able to sue the service elevator but there is only one so sometimes there was a line. Also the outdoor patio dining area overlooking the river is being renovated and we were told it would not be available all summer. The hote restaurant staff were lovely and friendly - the menu is a bit eclectic - you know on a rainy nite when you just want soup and a sandwich - well not available - they dont offer this - one of the pizzas came with blue cheese so I asked to switch for regular cheese - you cannot do that as they come in ready made. The menu is Indian food centric - lots of indian flavors (such as the poutine - how I wanted to try regular poutine but again not available) there is spice and curry flavor an a host of Lentil dishes on the menu and a lot of bok choi etc but very few of what I would call traditional flavours - for example as well as a soup on a cold rainy night a fish and chips might have been nice or a pot pie. The walk into downtown is nice - the view on the river is nice however we were warned about walking in downtown Edmonton as since covid there has been some changes - there are a lot of street people - pot is smoked everywhere and for a girl travelling i was told not to walk outside alone if I could help it. There are limited dining options without walking other than the hotel restaurant - in fact most nights there were several tables of lone female travellers in the restaurant
Dear JC1064,
Thank you for your review of our Courtyard by Marriott. I'm pleased to hear that our clean accommodations, central location, and excellence in service exceeded your expectations and made for a good experience. We have a great team of dedicated associates who genuinely care about providing each guest with an exceptional stay. I'll be certain to pass along your feedback, both positive and opportunities for improvement, to our team as these foster change for future stays. We enjoyed having you as our guest, and we hope you'll visit us again soon.
Best,
Dounia Acimovic
General Manager
