Great experience - Very Caring Team - Special Thank you to Ms Maria and Vaitiare !!
Recommend this Hotel -Centrally located and comfortable -friendly staff makes all the difference - lot of tour companies use this as their pick up point which makes it easier to catch the city trip
Hello:
Thank you for your recent stay with us. We appreciate your business and your comments. We are pleased to learn that you enjoyed your visit with us. We hope to be of service to you on a future visit to Calgary. Sincerely, Steve
This 24/7 serviced hotel was very pleasant to stay at
We arrived very late and night and checkin was seamless. Parking was available at cost
There were lots of snacks you could purchase which was perfect as we hadn’t eaten for a while
The room was big with a separate bedroom plus the fold down comfy couch for other guests.
There was a full kitchen facility including large fridge and freezer, oven and stove top, microwave, coffee machine, kettle, toaster AND dishwasher.
Not really enough crockery and cutlery to use the dishwasher.
Large TV in main living area and one also in bedroom
There was a very good laundry and ice machine on ground floor.
Hi Amanda:
Thank you for your recent stay with us. We appreciate your business and your feedback. We sure do hope to welcome you again on a future visit to Calgary.
Sincerely,
Steve
We (family of 5) had a 2 bedroom suite. The kitchen was well-equipped, and the living room was spacious. With such a tiny bathroom, this suite really could use a second one. The staff was very helpful and friendly. They should consider updating/renovating this hotel soon; it does look quite dated.
Hello Violin-Mel
Thank you for your recent stay with us. We appreciate your business as well as your feedback. We note your comments. We do hope to welcome you again on a future visit to Calgary.
Sincerely,
Steve
Well, I guess a basic hotel downtown is now 200 on a weeknight.
I booked through a third party requesting a king bed. My confirmation said king but the day of confirmation said queen. So when we inquired at the front desk we were told by the very professional and helpful staff member that we had been upgraded to a suite but it had a queen bed. So this was quickly changed to a king suite.
Not sure if this place has been renovated or not. It was our feeling that perhaps they had tried?
It was clean, spacious, had friendly and professional staff, and was quiet.
There was a previous guest’s shirt hanging in the bedroom closet, the ironing board had no padding (if you iron at all you know the result is a crisscross pattern on whatever you iron), the bed sheets were so wrinkled that it looked like someone had already slept in them. The parking spots were so narrow that we had to squeeze into our car. And we were on the fourth floor and couldn’t find any ice in our own freezer so had to make the trip down to the laundry room on the main floor where the ice machine is located.
It just had an overall tired and neglected feel about it.
We will not be staying here again.
Hi Conndean:
Thank you for your recent stay with us during your trip to Calgary. We are truly sorry you did not enjoy your stay and I would like to make this right for you and learn more, so we can continue to improve our services. Please reach out to me should you wish to discuss. We would like the opportunity to welcome you again on a future visit to Calgary as your patronage is very much appreciated.
Sincerely,
Steve White
Not sure why the old double beds still exist, definitely need updating to a queen we were in 617. Luckily we were able to check in after arriving well after midnight due to plane being late.
A good roomy apartment with a good equipped kitchen, just had to ask for a toaster.
Close to the 300 bus stop from the airport which was very handy.
Hi Paul:
Thank you for your recent stay with us. We appreciate your business and your feedback. We hope to welcome you again on a future visit to Calgary.
Sincerely,
Steve
