nice, older place but well kept. Suite was clean. Elevator is slow. Breakfast was good. Staff were nice. The location is excellent but some vehicle alarm kept going off through the night and i could hear it. Definitely not the hotels fault though.
Thank you for taking time to write such a wonderful review of your time at the property. We will be sure to share your compliments with our staff. We pride ourselves on creating a warm and welcoming environment for both our employees and our guests. I look forward to personally welcoming you back on your next visit to the destination!
Stay was everything i expected. price was ok. room was fine. Breakfast was good. parking lot spaces could be wider. hotel looks like it was recently renovated and under new ownership. Lots of pubs, restaurants nearby.
Thank you Tony, for taking time to write a review of your time at the property. We will be sure to share your compliments with our staff. We pride ourselves on creating a warm and welcoming environment for both our employees and our guests. I look forward to personally welcoming you back on your next visit to the destination!
The hotel was fairly basic but room was clean and comfortable. Food choice and quality at complimentary breakfast were excellent but in keeping with this class of hotel lacks in house restaurant otherwise. Front desk and breakfast staff were friendly and helpful and the breakfast itself was excellent. Location on the edge of city centre provided access to all that we needed. Parking is a little tight at times and there was some anxiety about parking behind the hotel when the front and side lots were full. Overall the hotel provided what we needed.
Thank you for taking time to write such a wonderful review of your time at the property. We will be sure to share your compliments with our staff. We pride ourselves on creating a warm and welcoming environment for both our employees and our guests. I look forward to personally welcoming you back on your next visit to the destination!
I sent a feedback that the room was soaked in this unpleasant smell of a combination of smoking smell and rottened carpet smell all over the room. it made my experience really bad, could not sleep well that night... the smell was everywhere, the living area, the bedroom and the washroom
Dear RHabashy
Thank you for taking the time to leave us a review. Your feedback is important, and we rely on hearing from our guests to ensure every stay is memorable.
As you shared in your review, this was not the case for you, and for this, we do apologize. Our guests are the heart of our business, and we understand you’re feeling disappointed about the odor issue.
Please know we’d like to make this right for you. We would love to have the opportunity to earn your trust again. If you would like to contact me and discuss I would be more than happy to do so.
Thank you, again, for taking the time to share a review with us.
Sincerely
Steve
I stay at this hotel many time . I do like the room , location . Quiet on higher floor . Elevator need a upgrade . Very noisy , small for the size of the hotel and very busy . Lot of choice foe restaurant very close by and walking distance from public transit
Thank you for taking time to write a review of your time at the property. We will be sure to share your compliments with our staff. We pride ourselves on creating a warm and welcoming environment for both our employees and our guests. We continue to work with our elevator company to improve where we can to provide an efficient experience. I look forward to personally welcoming you back on your next visit to the destination!
Sincerely,
Steve
