Dear Andries
Thank you for taking the time to complte the GuestRevu survey about your stay at our newkings boutique hotel. My team and I appreciate receiving your feedback about our rooms, their amenities, and the service that we provide, which is valuable in continuously improving our quality. We are delighted that we have met your service expectations, as we continue to provide the highest standard of Cleanliness.
We apologize for the inconvenience of the hot water. We were not informed from the plumber that this fitting would interfere with the hot water supply. The hotel has installed solonoi on all geysers to manage the supply and retention of hot water in our geysers even during load shedding. Our project manager did speak to you to explain and apologize that same evening.
Independently owned and operated Zest Restaurant in partnership with our hotel offers not only Breakfast, Lunch, and Dinner, but it has a fully equipped separate event and meeting venue, seating 45 persons, which can be booked for meetings, conferences, workshops, and private celebrations. The restaurant is offering our hotel guests Room Service from 7h00 to 22h00 on Monday to Saturday. On Sundays from 07.00 to 14.00hrs
We hope to see you at the newkings boutique Hotel again soon
Your business is important to us
Kind regards,
Martine Wood
General Manager