Great workers,poor management.I would not have booked this hotel if I had read the reviews.
I found that there was dirt and grime on the handrails and doors together with the arms on the settee in the reception area.
Food good but same menu for two days and then changed for the next two days,very little choice.
Only one beer,’Banks’,a malty brew and spirits were local and rough,not premium at all and frequently ran out of the best tasting.
The hotel is very tired , the owners do not seem to care.
I have looked at the reviews of their sister hotel on Tripadvisor and they appear to have the same problems.
All that said I feel that the staff are very good ,welcoming and friendly.
I would not recommend this hotel at all.