Our room (no. 24) was spacious, clean and the bed, although a bit firmer than we’re used to, was a pleasant 4-poster. Balcony was spacious with plenty of furniture. Nice view over super yachts and Falmouth Bay in the distance. Having a kitchenette was useful although no kettle provided, which baffled me! We know the area around Nelson’s Dockyard and English Harbour from previous trips and figured it would be fun to stay at this resort. The staff on Reception were pleasant but not forthcoming or particularly welcoming.

The reason I am giving two stars is the noise at night. Our sea view room was a good 200m from Eddie’s bar up the road but 5 out of the 6 nights we were there were completely disturbed by unbelievably loud music until the early hours, not until midnight, which we’d have accepted but until about 3 or 4a.m!! That together with a dog in nearby house whining and barking regularly night & day made our stay miserable. Even good quality ear plugs couldn’t hide the thudding bass! When you mention this to staff on Reception they just seem completely resigned to it and offer no solution. We tried to move rooms to a higher location (offering to pay more for a suite) but nothing available. Have returned home feeling very disappointed and won’t be staying at this place again, purely because of the nightly racket.

There are basically 3 types of accommodations here: standard hotel rooms in the building at the front of the property, then 'Garden View' and 'Sea View' rooms in multiple buildings behind the hotel further up the hill. My review & photos are based on a Garden View room.
Staff:
Each of the staff that I interacted with were extremely pleasant to deal with and tried their utmost to do whatever they could for me. Any time I needed anything I was always able to find one of the staff to help me out. The 10 or so days I was there, I was given good advice on day activities, suggestions on places to head for items I needed and always with a smile.

Rooms:
To give a layout of the property, the 'hotel' was at the base of the property closest to the road. Then 6 buildings lined up behind it on a steep hill, 3 on either side of a curvy, windy road. My room was at the bottom of the furthest building at the top of the hill (to add context to Noise issue noted further below). The room was VERY spacious, clean and had plenty of room for belongings. The bed was very comfortable. The bathroom had a large counter area with a sink and a big, glass enclosed shower. A full kitchen was a nice added touch and stocked with dishes, pots, pans, .. everything you needed if you were cooking your own meals. In-room safe and iron & ironing board were also in the room along with a TV, phone, desk & chair and lots of closet space (see photos).
The Garden View from my room was pretty darned good. Could even see some of the harbour even though I was on the bottom floor of the building.

Location:
If you are doing anything in the English Harbour area, this is a great place to be. Close to a number of different restaurants, some attractions, scuba diving, hiking, ... and of course Nelson's Dockyard. A grocery store, Covent Garden, is also around the corner.
NOISE: Because you are right central to everything you will have to occasionally deal with noise from a couple of the bars. During weekends and sometimes weekdays if large events are being held in the harbour, the music goes well into the night. My room was the farthest away, up the hill, and closest to ground ('insulating me' from direct sound). Even in this 'quieter' location, I could still hear the music in the background, though it was not loud enough to bother me (didn't need ear plugs).
If noise bothers you, and especially if you are in the hotel rooms just off the main road, bring earplugs.

The road up to the higher buildings is too steep for a straight road and therefore winds back and forth. And still it is quite a climb. If you have any mobility issues, this will be a tough climb and/or descent back down. Having said that, staff keep a couple golf carts at the base of the hotel and will gladly shuttle you up and down the hill. Staying in the hotel rooms at the bottom, of course, avoids this issue (but then you have extra noise as noted above).

Overall - I would definitely recommend a stay here (especially if you enjoy a good hike each morning and don't mind a bit of noise).

We stayed at the YCM hotel, it was clean and just what we needed. Yes, the rooms are a little tired but very clean.
Our room overlooked the marina and what a view it was with a cup of coffee. Tea/coffee is available in reception in the courtyard (no one told us we just saw them).
ALL the staff could not do enough for you and very friendly. We had hot water issues on the day of arrival and the chap just said its tripped and went. Reported it the following day to the same person who said I will report but was not confident with the reply anything would be done. So mentioned it again on day 3 and one of the lovely receptionist offered us another room (we didn’t take it because our view was amazing and the other over looked the side of the hotel), I forget to take her name but if you are reading this thank you so much for sorting very quickly for us. She was amazing and checked in with me again the following day to ensure we had hot water. That’s what you call customer service and satisfaction. I will be returning to stay here.
The café below club house is amazing for breakfast/lunch and evening meal in my opinion.