I had booked this hotel way back in September for a stay over the New Year. We were spending 3 weeks on the Island, staying in lots of different places and this was one we were particularly looking forward to. I booked a Contemporary Studio, as this was the only one they had left at that time. In the pictures it looked lovely. We were taken up to the room at 3pm, and as soon as he opened the door we were faced with steep steps, alarm bells began to ring then! At the top of the steps there was a 4ft 6 bed in one corner and a 3ft bed in the other corner, a window in between so no chance of even putting the beds together. This was NOT advertised. The fridge had seen better days, the bathroom was a no go! I told them that was nothing like the photos of the room they showed...They have 2 Contemporary Studios and the pictures they show are of the other room! Of course with it being New Year the hotel was fully booked and they couldn't offer us another room. Luckily, we found an Airbnb at the very last minute which was stunning, and Copper & Lumber Store did refund us our money in full but it really wasn't the point! We were so very upset as this was the one hotel we were really really looking forward to staying in. If booking this room, make sure you get the one on the level floor, unless you want steep stairs, a stuffy room and 2 uncomfortable beds!