My family and I (myself, husband, 10yo and 7yo girls) stayed at Palmetto Bay for 2 weeks in June 2021. What a gorgeous resort! Upon arrival at the airport we were met by a driver who drove us directly to the grocery store Eldon’s before taking us to our home for 2 weeks in paradise.

The first thing you see when you arrive is the stunning ocean view down the hallway of the main office and restaurant. Maritza checked us in and was extremely knowledgeable and friendly. Our driver took us directly to our bunglow, Casa Junto Al Mar and helped us unload our luggage. Maritza gave us our tour and gave our key to the castle!
The house was beautiful, cozy, and we immediately felt at home. One thing to keep in mind is that the home had A/C in only the bedrooms, which made the main living space and kitchen so hot that they really weren’t usable outside of the early morning. But I’ll get more into that later.
After putting away our groceries we immediately got our suits on and ran directly to the absolutely GORGEOUS private beach. Wow! Absolutely beautiful. We loved spending time at the pier gazebo in the hammocks after our long day of travel.
We ate at The Cove restaurant for dinner. Our waiter Joseph was wonderful! We shared the sampler platter. It was pretty good but after waters, tips and fees, the platter dinner ended up costing $120. Good but not that good!
The next 2 weeks were filled with so many fun and memorable experiences all over Roatan. Anthony’s Key, West End, West Bay beach, Little French Key, gumbalimba park, AJs Monkey & Sloths, catamaran tours, snorkeling, horseback riding.
We rented a car that was brought directly to us at the resort. We were so glad we did because while we loved the quiet serenity of palmetto, we needed the car to get around as there is not a lot to do close by the resort.
All in all we loved our stay and would stay here again.
Here’s a helpful pros/cons list :)

Pros:
Gorgeous grounds, beach, houses
Quiet, serene…away from the “touristy” areas
Driver picked us up and took us to the store
Rental car delivery
Help with excursions
Water coolers and affordable refills ($2 per 5 gallon)
So many gorgeous plants/trees/wildlife to see!
The servers Joseph and Fabrizio at the Cove
The snorkeling
The catamaran tour offered through Palmetto Bay

Cons:
Lack of AC in main living space. By 10am the main living space and kitchen were so hot we had to retreat to the bedrooms. Not usually an issue as we were not in the house most of the time but on rainy days or on a day someone wasn’t feeling well it would have been nice to live in the living area.

We had no hot water for several days. That was not the best scenario. It was eventually fixed but took several days and emails with no info on when we could get it rectified.

Location…it’s a pro for us but if you don’t have a rental car, you don’t have much nearby. Rent a car for sure. It would probably get pretty pricey to use a cab.
The restaurant is pricey for what you get so be prepared for that.
Lizards….not a con for us but they could be for some. They’re in the house. We enjoyed them but there was some poo on the kitchen counters so have some disinfectant wipes. I’m sure this is the case at many places on the island!

The beach is beautiful but there is lots of sea grass. If you’re wanting white sand hundreds of feet out, you won’t have
that here.

We would definitely stay here again. It really is a piece of paradise!