Lovely room with stunning views of Kata Beach and bay.
The room was really nice with a very comfortable bed and a well done bathroom.
What we didn’t know and it may have been in the fine print is that there are around 170 step up to the room. Normally feeling hot and exhausted upon entering the room but the air conditioning (which could not be left on) takes at least an hour to cool the room down.
The internet is very frustrating having to log back in almost every time one wanted to use it.
The meal at the reassurance was quite disappointing, much better options available 50 meters from the resort.

I'll start with what this place lacks - ambience, a reason to stay in once or twice.

You know those times when you've emerged from the shower after a hard day at the beach, and you'd like to have a pre-dinner drink with a little quiet, relaxing music? Or maybe you'd like a nightcap before retiring? Or perhaps you're just so exhausted you want to stay in altogether?

Well, they have quite a nice terrace here adjoining the restaurant and, yes, they will bring you drinks from inside, but it's somehow not the same as having a "real" bar, and if I owned this place I'd be building one out there on the terrace straightaway.

It was just so lacking in atmosphere I went straight out each evening, and judging by the emptiness of the terrace, I wasn't alone in my thinking. Even on "entertainment" nights, it was sparsely populated. Shame really, because I had a couple of lunches in and they were quite good.

The hotel is nicely situated in-between Kata and Kata Noi beaches. Both are walkable - 5 minutes and the latter a more arduous 15 minutes with a couple of steep hills but so worth the extra effort. It's one of the best in Phuket.

The hotel does run a shuttle to both of these beaches, but if you can't walk due to mobility problems, you should probably look elsewhere anyway - the hotel is built into a very steep hillside and the floors of the main building follow the contour of the hill, so no lifts. From street level to the very top rooms is probably more than a hundred steps. I arrived by car, and my walk down from the top car park to reception was quite comical. I was forced into a trot with my suitcase pushing me.

After you've abseiled to breakfast, the choices aren't the best. Coffee is very good, but everyday I was stuck with cereals, fruit and yogurt and the occasional pastry. I couldn't bring myself to eat hot-dog style sausages that sat in warm water, or formed ham also in warm water!

My room was a decent size and the bed very big and comfortable. The bathroom though looked like it should have been re-furbished ten years ago. There were cracks in both the sink and toilet seat, and the shower cabin is probably "difficult to clean" on the inside.

One positive though was housekeeping. Bedroom floor was always spotless. Good, fluffy room and pool towels.

Lots of smiles and friendliness from front-of-house staff.

In summarising, I have to admit that this hotel is really quite good value for the little money I paid. Therein is their dilemma though. They were at full occupancy, and I would suggest they could maintain that if they raised prices a bit, and invested the extra revenue in bathroom refurbs, better breakfasts and above all, by building a proper bar. Wouldn't draw me back otherwise.