chantal v (@chantalv578) - Profile

chantal v wrote a review

Mar 2024

I have mixed feelings about this hotel. Starting with the positives: the location is good. Across from Prado Museum, close to many good restaurants and bars and...

Date of stay: March 2024

Mercure Madrid Centro

1,293 reviews

Madrid, Spain

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chantal v wrote a review

Oct 2023

Mixed feelings

The best thing about this hotel is the reception staff. They are all equally friendly and welcoming. Especially Betty deserves praise. As does the concierge who...

Date of stay: August 2023

La Grande Terrasse Hotel & Spa La Rochelle - MGallery

1,017 reviews

Chatelaillon-Plage, France

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chantal v wrote a review

Jun 2023

Most disappointed

Seldomly have I been so disappointed than what was meant to be a special birthday celebration. Our reservation was at 19h30 yet the restaurant was already out o...

Date of visit: May 2023

Dome sur mer

259 reviews

Antwerp, Belgium

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chantal v wrote a review

May 2022

Kunnen maar niet willen

Het onthaal was ondermaats: hoewel we een reservatie hadden, werd onze naam niet gevraagd, "pak dat tafeltje maar" werd er gewezen en verder geen enkel woord. ...

Date of visit: May 2022

Gastrobar Sam

50 reviews

Ostend, Belgium

3 Helpful votes

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chantal v wrote a review

May 2022

1/10

Hotel that exceeds expectations thanks to staff

We stayed 8 nights in this hotel in Feb 2022. I am a Diamond member of the Accor chain and I spend almost more time in hotels than I do my own home. So I look f...

Date of stay: March 2022

Sls Cancun

267 reviews

Cancun, Mexico

1 Helpful vote

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chantal v wrote a review

Feb 2021

Great customer services, hygiene should be improved upon

I've said it before (in a previous review) and I'll say it again: this hotel has absolutely excellent customer service. The team of receptionists are all equall...

Date of stay: February 2021

Hotel Mercure Oostende

827 reviews

Ostend, Belgium

2 Helpful votes

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chantal v wrote a review

Jul 2020

Three star hotel at best

Starting with the plusses: the service offered by Clara and Veronica is impeccable. Friendly, knowledgeable and with a smile. I thank them for making me feel we...

Date of stay: July 2020

Hotel Port Dénia

1,235 reviews

Denia, Spain

3 Helpful votes

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chantal v wrote a review

Mar 2020

Lovely city, hotel easy to reach by car

This mercure is located just outside the inner city making it easy to access by car. There is a free car park just in front but it fits about 12 cars only. Ther...

Date of stay: March 2020

Mercure Hotel Hameln

443 reviews

Hameln, Germany

3 Helpful votes

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chantal v wrote a review

Mar 2020

Great location, even greater customer service

Lets start with the best things about this hotel: Jessica and Davide. They both made us feel more than welcome and added a personal touch to our 4 nights in Lon...

Date of stay: March 2020

Mercure London Bridge

618 reviews

London, United Kingdom

2 Helpful votes

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chantal v wrote a review

Mar 2020

Good location, ok hotel

The location of this hotel is good, especially if you come by car. It is located across from the city palace and the film museum on a large road just off the mo...

Date of stay: February 2020

Mercure Hotel Potsdam City

210 reviews

Potsdam, Germany

2 Helpful votes

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chantal v wrote a review

Jan 2020

Poor customer service

Our arrival in this hotel was not the best. Even though I am a Platinum member of the Accor chain and had done the check-in online days prior to our arrival, th...

Date of stay: December 2019

Mercure Barcelona Condor

591 reviews

Barcelona, Spain

2 Helpful votes

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chantal v wrote a review

Nov 2019

Clean, fast, efficient

Very clean and also clear to use. Fast, efficient, cheap. Highly recommend it over the use of a taxi.

Date of experience: November 2019

Shanghai Metro

4,159 reviews

Shanghai, China

2 Helpful votes

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chantal v wrote a review

Nov 2019

Excellent lounge with great service

This hotel gives you the red carpet treatment if you are a Platinum member of the Accor chain. The access to the lounge was undoubtably the best addition to our...

Date of stay: November 2019

Pullman Shanghai Skyway Hotel

1,759 reviews

Shanghai, China

2 Helpful votes

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chantal v wrote a review

Oct 2019

1/17

Disappointed return

We have been coming to this hotel for years. It had now been 2 years since our last stay and we noticed a distinct change. Starting with the positive: hotel sta...

Date of stay: September 2019

Royal Plaza Hotel

642 reviews

Ibiza, Spain

2 Helpful votes

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chantal v wrote a review

Apr 2019

1/2

Great location good price, basic facilities, excellent customer service

The location of this Ibis hotel is just off center, across a little bridge over a dry river bed. It's less than a 5 minute walk to the Atarazanas market and to ...

Date of stay: April 2019

ibis Malaga Centro Ciudad

3,465 reviews

Malaga, Spain

2 Helpful votes

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chantal v wrote a review

Mar 2019

1/8

Better than average Mercure, outstanding service

This hotel has an excellent location. Literally a 3 minute walk from the VAL bus that takes you from the airport to the city in 20 mins. It is also a mere 5 min...

Date of stay: March 2019

Mercure Vienna First

751 reviews

Vienna, Austria

2 Helpful votes

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chantal v wrote a review

Jul 2018

Brilliant

A must-do in Alicante. There is a tunnel with a lift at the end that takes you right to the castle. Buy your ticket for the lift at the entrance of the tunnel (...

Date of experience: July 2018

Castillo de Santa Barbara

8,935 reviews

Alicante, Spain

2 Helpful votes

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chantal v wrote a review

Jul 2018

1/13

Modern, spacious rooms with friendly staff

Having just spent 7 nights in the AC Alicante, I can say that overall our stay was very pleasant indeed. We booked a superior room and were happy with tbe size ...

Date of stay: July 2018

AC Hotel Alicante

1,064 reviews

Alicante, Spain

2 Helpful votes

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chantal v wrote a review

Jul 2018

1/15

2 night stay in The Level

After a 7 night stay at the AC Marriott on the other side of Alicante town, we decided to treat ourselves to a weekend at the Melia Alicante. Perhaps because th...

Date of stay: July 2018

Melia Alicante

7,252 reviews

Alicante, Spain

2 Helpful votes

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chantal v wrote a review

Jul 2018

1/11

3 star room with 4 star service

The hotel has a bright and modern look with lovely reception area, black marble staircase and great artworks in the downstairs bar. This bar offers small snacks...

Date of stay: July 2018

Nelva Hotel

1,510 reviews

Murcia, Spain

2 Helpful votes

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