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About
4.0
#1 of 1 all-inclusive in Boca Chica
Location
Cleanliness
Service
Value
Modern 3 stars all-inclusive beach resort, providing excellent accommodations dispersed through spacious bright pastel colored buildings, that are nostalgic of a native old style fishermen's village nestled within lush tropical vegetation, surrounded by coconut and almonds trees that line the beach. Beachfront fresh water pool. Located right on the front line of Boca Chica Beach, Dominican Republic 15 minutes from Las Americas International Airport and 30 kilometers from Santo Domino city.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Ocean View
Family
Languages Spoken
Spanish
Location
Calle Abraham Nunez 4, Boca Chica 15700 Dominican Republic
Whala!Bocachica
971 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Let’s start with the positives The hotel was super clean and the bathroom very nice for a hotel of this caliber. We had a nice walk in shower with new subway tiles and there was also a great blow dryer. The facilities were clean and it was right on the beach. The staff members were very nice and that if you tip them pretty much willing to do anything for you.
As far as all inclusive goes. You definitely get what you pay for here which is very cheap alcohol -I would definitely stick with the rum or beer. The vodka Tasted like lighter fluid. There’s no such thing as diet Coke so if you don’t use sugary drinks you’re kind of screwed. The breakfast buffet was nice the cook To made omelettes were best thing
The dinner was pretty gross so we opted to have dinner on the beach. I think if you’re just looking to go to the beach for one night and you live in the capitol it’s a fine option but I certainly wouldn’t say more than two nights here
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfiya_Khalmatova, Servicio al cliente at Whala!Bocachica
Responded Jan 28, 2020
Dear guest, we would like to thank you for choosing whala!boca chica as your holiday destination in the Dominican Republic, and for taking the time to share your experience on this important platform. We appreciate the time you have taken to leave your impressions, as our guests’ feedback is the most important tool we have to keep improving and offer our valuable guests, a vacation of a lifetime.
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We chose Boca Chica because is close to the city. It was our first time staying at Whala but when got there were surprised. The hotel is clean, the side of the beach is nice eventough you have all the people selling stuf because beach is public, but there is no space or noise from the locals that usually ruin the beach. The food was ok, the thing that didn't enjoy was the drinks but again knew they only had generic drinks.
Would visit again.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfiya_Khalmatova, Servicio al cliente at Whala!Bocachica
Responded Feb 19, 2020
Dear guest, еhank you for your feedback! We are delighted to hear you have enjoyed your stay at whala!boca chica. Looking forward to host you again!
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I must admit my family and I got scared when we booked and saw so many bad reviews, but now I know they were not fair. I have been to 5* hotel and this is obviously nowhere near, but it's fair for its price, I am not sure what people expect for something so cheap. Rooms are big and really clean, the cleaning service is amazing. The beach is beautiful and sea is clean. All inclusive package very worth the money, we had very good breakfast, drinks at all times, lunch dinner and bbq of burgers twice a day. The only thing I could complain about is that many things in our room didn't work/broke easily but I must say the hotel reception has been amazing and always sent someone up to repair in no time. I would totally go back. If you expect a 5* hotel to get pampered, that's not it. I personally just needed a comfy bed and nice food, my priority was the beach. Also, there's indeed dogs on the beach, but they are harmless and don't bother anyone. Only thing they could improve, is the state of sunchairs. I suggest going very early in the morning to reserve a space on the beach because by 9am everything has been taken already.
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Date of stay: January 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smaller resort with short walks to the beach, pools and bars. Very clean property. We booked an ocean view front room which was amazing and worth it! Room very spacious and fabulous with large balcony overlooking the beach and ocean. Very comfortable and clean. Drinking water hot and cold located on every floor to your comfort. Restaurant bellow our hotel room few steps down. Excellent food, very hygienic and sitting in hot plates. We enjoyed every meal. Plenty of salads, vegetables, fruits, pineapples, watermelons, mangoes etc. Grilled meat, fish, excellent pasta, French fries...delicious food. Don’t understand how can someone dislike taste of the food. Part of the ocean which is for this resort is smaller and ok but next beach to the left 1 min walk is so beautiful, safe, fantastic clear water safe for swimming. We loved this resort. Few things were not pleasant, every minute some vendors bagging you to buy something or offering massages, braids etc. Lots of locals partying especially on the weekends next to our resort, very loud blasting music with heavy bass but it was interesting experience. Also they don’t need to blast the music so loud at the main pool which was unpleasant to many guests. Overall fantastic holiday with great memories. Thank you to all the hard working people in restaurant and resort. Drive from Punta Cana is a bit long, but excellent driver, very nice and professional. It’s about hour and a half, but we new it and it’s fine, you are on vacation so enjoy it.
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Date of stay: January 2020
Rooms
Cleanliness
Service
Room Tip:Ocean front room at the Coral building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfiya_Khalmatova, Servicio al cliente at Whala!Bocachica
Responded Jan 13, 2020
Dear guest, receive a warm regard from whala!boca chica, Thank you for giving us the opportunity to host you and for such a kind review. It brings us great pleasure to hear that we went beyond your expectations to ensure that you had a flawless stay. We love when our staff goes all of their way in order to please every single need of our guests; we pride ourselves for this accomplishment. We are going to share your comments with the whole staff, we are sure it will make them so happy. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.
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The hotel is very outdated and filthy. The food selection is very limited and restaurants are not kept in sanitary conditions. We saw many flies landing on food . We also received dirty place mats with food residue from previous customers. The griddle in the restaurant was not cleaned properly to the point that omelets turned out to be brownish from the residue. Rooms were not better. Stained sink and the countertop in the bathroom, dirty grout in between floor tiles both in the bathroom and the room. The room and the bathroom smelled like sewer mixed with mold. Air conditioning was not working and leaking. AC vent filter seemed to be never replaced or cleaned.
Our balcony was tiny, dark and faced the the yard full of demolition debris.
Both swimming pools were tiny. One had no water, the water in the other was mixed with floating garbage. Pool beds were very dirty - we saw some hotel guest trying to clean them.
The beach is narrow and small, with many vendors trying to sell stuff. Within the first 5 minutes we were approached by at least 3 of them.
In short. This so called 'resort' is nothing as it seems to be judging from the pictures published online. Avoid it, unless you can tolerate filth and unsanitary conditions.
It was our vacation, but we could not wait to leave and go home...
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip:Don't go at all.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfiya Khalmatova, Atención al huésped/Recepción at Whala!Bocachica
Responded Aug 24, 2021
Dear Guest, Thank you for your feedback. We are very sorry to hear that your stay at the hotel did not go smoothly and for any frustration that you've felt. The team at Whala!Bocachica work very hard to make the experience for every guest as enjoyable as possible. I will share your comments with the wider team so we can make of them for the future, and in our efforts to provide a positive experience.
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Worst hotel experience! Food is hideous & rooms are very outdated. Struggling to see where the 3 stars for the hotel are coming from. Locals are rude and racist, always pushing into queues. Dinner is at 6.30pm & on the weekends avoid, all the locals pile in and pools, bar & majority of space is taken up by them. Some staff are very nice but majority serve the locals before the people who paid loads of money to stay here for their holiday. Evening entertainment is non-existent & the kid’s entertainment begins at 10pm which is bizarre. Once the entertainment is finished around midnight all the locals get drunk and stumble into their rooms around 3-4am crashing and banging on your room door. Snack bar at the pool bar is ok, probably the only thing edible throughout our stay, burger or hot dog but be quick because the locals take the majority of it. Looking forward to the holiday finishing and I can head back home. If you do somewhat stay here make sure you request to stay in a room away from the entertainment stage.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Would advise booking elsewhere if you want to enjoy your stay here in Dominican Republic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My mom and I stayed here for 3 weeks. My 85 yr old mother is a clean fanatic and she was so impressed with the cleaning our housekeeper completed daily. We both totally enjoyed the food, all the staff with exception of activity group The security team were amazing and we felt totally safe and protected. They have about 7 beach dogs who protect the beach area diligently. We would highly recommend this establishment with the exception of activities group.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel caters more for families. The food is not brilliant and the replenishment is even worse. The entertainment caters mainly for children, we went outside of the hotel to find good food and entertainment. Do not arrange trips with the company that has a desk in reception they rip you off. The area the hotel is located is great but the service from staff seems to vary depending who is on shift. We had a good time and enjoyed the area but we would not return to this hotel.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfiya_Khalmatova, Servicio al cliente at Whala!Bocachica
Responded Feb 10, 2020
Dear Guest, Please receive the warmest greetings from Whala Boca Chica. Thank you for having chosen us for this past vacation.
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Firstly… this hotel is racist against white English people. We were treated like scum the entire holiday. We were not served at the bar or at reception and just ignored. The food is not short of awful and everything is cold with an inedible mixture of foods. The staff ignored us and the rest of the locals staying at the hotel just stare at you. The rooms are dated and the bathroom looked like a throwback to the 60’s with broken tiles and dodgy windows. There was never any hot water from the shower either. Truly an awful experience. The sellers on the beach harass you non stop. Oh and the music in the evening goes on until 4am with loud base and a majority of the rooms face the dance and stage area. Avoid at all costs
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stay your A Double S outta here! That's the nicest way I could say it. Never again. Nevvvveeeerrrrr again. Um Ummmm. Nope. Door didn't lock. You have to pay for a lock on the safe. You might wanna get eat a hard boiled bag of sand before you eat the food. When I pulled up to the property I thought we had the wrong address. If "you get what you pay for" was a place this would be below that. Mosquitoes literally seem like they rented the room instead of humans. Security is non-existent. I could write alot more but this will do for now
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola bueno yo creo que cuando yo reservé ya los impuestos estaban incluido. Trata de encontrar algo mejor este hotel no es muy bueno y los tragos son muy malos.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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