Hyatt Vacation Club at Wild Oak Ranch
9700 W Military Dr, San Antonio, TX 78251-1754
Full view
View all photos(717)717
Room & Suite (189)
Pool & Beach (72)
View prices for your travel dates
No prepayment needed
C$218
Go to your Happy Price
C$218
C$218
C$202
Did you already book this hotel?
About
4.5
#53 of 364 hotels in San AntonioLocation
Cleanliness
Service
Value
Set in gorgeous Texas Hill Country and just minutes from downtown, Wild Oak Ranch is the perfect home base for history buffs, golfers, and fun-loving families alike. Surrounded by the greens of an award-winning golf course and 39 acres of lush landscaping and nature trails, this ranch-inspired haven encourages Owners and guests to enjoy the outdoors. From splashing away in the resort’s pools and 800‑foot lazy river to observing Texan flora and fauna on the winding on-site trails, unforgettable vacation memories are made here.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Mini golf
Kids stay free
Parking
Wifi
Sauna
Hot bath
Lazy river
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Coffee shop
Restaurant
Poolside bar
Water park
Waterslide
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Clothes dryer
Laundry service
Self-serve laundry
Room features
Air conditioning
Additional bathroom
Private balcony
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Green
Languages Spoken
Spanish
Location
9700 W Military Dr, San Antonio, TX 78251-1754
Getting there
San Antonio Intl Airport
21.8 km•
See all flights
Rental Cars
876 Restaurants
within 10 kilometers
1,019Review54Q+A100Room tips
Reviews
Traveller rating
- 621
- 233
- 76
- 42
- 47
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
We really enjoyed our 4-night stay. The suite was clean and comfortable. Housekeeping did a great job replenishing items and cleaning. Food was sub-par at the on-site restaurant. We were fortunate to not have gotten sick.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a nice stay at Wild Oak Ranch. We were in the Mountain Laurel building which was convenient to the amenities. The rooms are nice and our children loved the pools, putt putt course, nature trail, arcade room, movie room and Camp Armadillo. They also loved the planned activities, like the Arts & Crafts time and the karaoke/s'mores night. We ate at JB's restaurant. The service was good but the food was subpar.
The room was very nice, we had a one-bedroom and the kids slept on the pull-out couch. The water heater was very tiny and cold water would run out after only 10 mins of showering, so we ended up using the pool's bathroom showers after swimming so we could have enough hot water.
It's nice but everything could use just a little more TLC to be in pristine condition. But we had a nice vacation where we could relax and just hang around the resort with lots to do.
The room was very nice, we had a one-bedroom and the kids slept on the pull-out couch. The water heater was very tiny and cold water would run out after only 10 mins of showering, so we ended up using the pool's bathroom showers after swimming so we could have enough hot water.
It's nice but everything could use just a little more TLC to be in pristine condition. But we had a nice vacation where we could relax and just hang around the resort with lots to do.
Read more
Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I probably would not stay at this property again. I'll start with the positives and the reason I gave them 4 stars: beautiful lazy river, nice staff, attractive well maintained grounds, large unit with comfortable beds and linens, plenty of kitchen equipment, large bathrooms, large patio, nice hot tub, plenty of available chairs and outside tables. So why not 5 stars? NOISE! Please please please, take away the incessant loud music at the lazy river!! I can see having that at the pool, it's already a bit noisy with children and volleyball etc but there wasn't one single spot on the entire property where I could lie down and rest in peace. I was forced into one corner near the hot tub at a table , as the only spot where I could hear myself think. I even tried putting my own music on full blast and couldn't drown out the speakers which are EVERYWHERE. If they hadn't had speakers every 6 feet at the lazy river I would have been so happy and would visit again because the river itself is A+. You don't see any buildings, there are lots of places to sit or lie down, ping pong and corn hole but the peace of the surroundings was ruined by loud music, mostly country music or outdated pop music. I didn't eat at the restaurant, the menu wasn't great and the prices were more than I would pay in a large metropolitan city, they even add on over 18% to every order. I also didn't like that they won't take a phone call at the resort from outside so I was unable to contact them prior to check in. I wasn't given any information about the property at all so I didn't know there was a sauna, steam room, hot tub etc. The lazy river was closed for an entire day and the playground for the entire week with no apparent reason. There was no security at all on premises so I didn't feel entirely safe on the walking trails as a woman alone (I didn't even know there were trails until my third day when I stumbled across them). It's not the fault of the hotel but there is loud highway noise and the motorized grounds vehicles and leaf blowers didn't help with noise either. I ended up near the facilities building where I could not only hear but also see the trash and other unsightly materials etc which really could have been avoided with a simple fence or wall. Also, not the resorts' fault but the people next to me were hooting it up every night on the adjacent patio. I couldn't see them but a simple metal divider meant I could hear every word. Why not put up a stucco divider for some privacy? Things that were annoying but not a huge deal were the showers which took a really long time to heat up, the coffee maker wouldn't work until I did a complete cleaning of the entire machine, smallish tvs and a bit outdated furniture. I would have been happy and wouldn't have complained about a thing if they had just made the lazy river a quiet spot though!!
Read more
Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Buildings at the back will either face a parking lot or a loud highway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When I am on vacation I love to sleep in late and relax. That was very hard to do here as every morning, at 8 AM, the maintenance workers started up very LOUD leaf blowers, and kept going for the next hour. No sleeping late at this place! Why do they need to start so early, just to blow off a couple of leaves from the sidewalk? The 2 bedroom unit was quite nice, however the couch was very uncomfortable. The cushions were flat and dead. We had to use bed pillows to sit on to try to get comfortable, but even they didn't help that much. The bed was very comfortable and the blackout curtains worked well. The master bathroom is huge, but could use a towel rack or hook near the sink for hand towels. The kitchen had a good assortment of pots, pans, and utensils, however it would have been nice to have a kettle to heat water for tea.
The resort grounds are nice and we took a hike on the nature trail. We wonder how long these beautiful trees will be around as the map they gave us show more buildings and pools will be developed where the nature trail is located.
One night about 11 PM, a very loud noise came from outside our unit. It sounded like a noisy generator. We called the front desk, but they didn't know what it was. It finally went off, but when we reported it the next day, the front desk attendant didn't seem to care.
With the annoying leaf blowers and horrid couch, we will not return.
The resort grounds are nice and we took a hike on the nature trail. We wonder how long these beautiful trees will be around as the map they gave us show more buildings and pools will be developed where the nature trail is located.
One night about 11 PM, a very loud noise came from outside our unit. It sounded like a noisy generator. We called the front desk, but they didn't know what it was. It finally went off, but when we reported it the next day, the front desk attendant didn't seem to care.
With the annoying leaf blowers and horrid couch, we will not return.
Read more
Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip: Top floor for views and so you don't hear people above you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We received an email from resort one week before arrival basically telling us everything was closed (all pools, slides, hot tubs, saunas, Camp Armadillo, no housekeeping, food and beverage outlets). Gym moved with very little equipment.
This is probably the nosiest resort I have been to. Walls paper thin, housekeeping can’t just shut a door, it has to slam shut EVERY TIME! Lots of maintenance being done, which means strange people always walking by your room. Speaking of housekeeping. Went to do some dishes first night and we had a used sponge under our sink. No clean ones just a used one. Gross.
No recycling can/bags in room. Only one extra garbage liner in kitchen. One bath soap. One tp roll.
For the maintenance fees paid here, not worth it at all. Will not return. How do people rate this 5*? On check out had to pay $60 cleaning fee! They never even came during our stay. What does your annual maintenance fee even cover? We did not leave tip for housekeeping as we paid their tip on checkout.
This is probably the nosiest resort I have been to. Walls paper thin, housekeeping can’t just shut a door, it has to slam shut EVERY TIME! Lots of maintenance being done, which means strange people always walking by your room. Speaking of housekeeping. Went to do some dishes first night and we had a used sponge under our sink. No clean ones just a used one. Gross.
No recycling can/bags in room. Only one extra garbage liner in kitchen. One bath soap. One tp roll.
For the maintenance fees paid here, not worth it at all. Will not return. How do people rate this 5*? On check out had to pay $60 cleaning fee! They never even came during our stay. What does your annual maintenance fee even cover? We did not leave tip for housekeeping as we paid their tip on checkout.
Read more
Date of stay: April 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike McMahon, General Manager at Hyatt Vacation Club at Wild Oak Ranch
Responded May 11, 2021
Dear grandpadanny, We sincerely apologize for any inconveniences you experienced during your stay with us. We strive to provide the best customer service and accommodations possible for all of our guests, and are so sorry that we fell short of that mark with you. I will share your information and feedback with the team. Again, we apologize for your experience. Sincerely Mike McMahon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our second stay at this facility. We also stayed here in 2009, with no issues.
The good…Excellent location and access to highways for looping the city and amusement parks. Live deer on the property! Desk staff and concierge were friendly.
The not good…General maintenance issues were significant. Lazy River was closed, again, for maintenance. The limited menu restaurant closes at 5:00 pm. There was no menu or information about the restaurant, in the room r on the website. I don’t think they want you to eat there.
We were assigned a 3rd floor unit. When we arrived, we were assured that there was an elevator. However, the elevator was inoperable for most of the week. No updates, even though I reached out, and was assured that I would be updated. No hot water in the shower. They are citing Covid protocols as the reason for no housekeeping. If you want bath towels, linens, etc., you have to ask for them. If you accumulate trash…the trash barrel is down 3 stories of stairs, in front of the building. Be prepared to make your own beds and clean your own unit. The unit was tired and showed wear. The mattress left me with back pain, every morning.
Overall, it feels like a nice facility, with friendly front line staff, that is falling into disrepair, and the administration is not capable of keeping up with the demands, or has decided to allow the issues to continue. We would have chosen another place, if we had known these things. Administration would be wise to be proactive and transparent, to satisfy the needs of people who choose this facility for their vacation.
The good…Excellent location and access to highways for looping the city and amusement parks. Live deer on the property! Desk staff and concierge were friendly.
The not good…General maintenance issues were significant. Lazy River was closed, again, for maintenance. The limited menu restaurant closes at 5:00 pm. There was no menu or information about the restaurant, in the room r on the website. I don’t think they want you to eat there.
We were assigned a 3rd floor unit. When we arrived, we were assured that there was an elevator. However, the elevator was inoperable for most of the week. No updates, even though I reached out, and was assured that I would be updated. No hot water in the shower. They are citing Covid protocols as the reason for no housekeeping. If you want bath towels, linens, etc., you have to ask for them. If you accumulate trash…the trash barrel is down 3 stories of stairs, in front of the building. Be prepared to make your own beds and clean your own unit. The unit was tired and showed wear. The mattress left me with back pain, every morning.
Overall, it feels like a nice facility, with friendly front line staff, that is falling into disrepair, and the administration is not capable of keeping up with the demands, or has decided to allow the issues to continue. We would have chosen another place, if we had known these things. Administration would be wise to be proactive and transparent, to satisfy the needs of people who choose this facility for their vacation.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyatt Vacation Club, Other at Hyatt Vacation Club at Wild Oak Ranch
Responded Dec 12, 2022
Thank you for your review. We are sorry your stay was less than desirable based on the feedback you provided. Please be assured your feedback will be shared with the leadership team on site to review and address for future guests/owners. We hope you choose to visit once again and have a more enjoyable and memorable visit in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been a loyal Hyatt member for years. My partner and I as globalist have loyalty to the Hyatt brand and have high expectations of their properties. I must say that this property did not meet our expectations. The pros of this property are that the staff are very friendly. The front desk agents are super sweet and explained all the amenities of the property. This property reminds me of an apartment complex with an on-site restaurant, a golf course, several swimming pools, a kids area, and a lazy river. These amenities are very nice and are not found at most Hyatt properties. Another pro is that the rooms themselves look like apartments. From their studio to their one bedroom to their two bedroom, the units come with a kitchen, living area, bathroom and bedrooms. This does offer a huge living area and is perfect for families traveling with children. Another pro is there is plenty of activities to do for adults and children. The units themselves are very well equipped. The kitchens are fully stocked to make a home-cooked meals. The restrooms have all the proper toiletries and hygiene items that you can think of. The staff is quick to respond to any unique request and as stated, the rooms are very spacious. The cons of this property. This is a for lack of better words, a timeshare property, or vacation club property. So they will aggressively attempt to contact you and entice you to go on a tour of the property. They will offer hundred dollar restaurant credits and other incentives to hear their pitch. Once they get a hold of you they will talk to you for hours and attempt to sell you all kinds of timeshare/vacation packages. This can get annoying if you are in town on vacation for leisure and or business. If you can avoid them, then the experience is fairly pleasant. Overall I would recommend staying here as the rooms are very spacious, and the amenities are phenomenal. However, if you get roped into their sales pitch, be prepared to spend at least 2 to 3 hours listening to them. Of course, if you are looking for a timeshare, then this is a great place to go as they will reward you for your time, and the packages are not that bad if you’re into this sort of thing. One more important thing to note they do not recognize any Hyatt tier benefits. Another words you do not get complementary, bottled waters, complementary, early check-in‘s, complementary, late, checkouts, etc. Every person who stays at this property is given the same benefits. There is no recognition for your Hyatt world benefits.
Read more
Date of stay: September 2022Trip type: Travelled on business
Room Tip: As stated, in my review, this is a very beautiful property with lots of amenities and spacious...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyatt Vacation Club, Other at Hyatt Vacation Club at Wild Oak Ranch
Responded Oct 3, 2022
Benjamin, thank you for your review and feedback. We are pleased you enjoyed the resort amenities and villas. Being a vacation ownership resort, you are correct we do not recognize World of Hyatt benefits and apologize this was not clear from the moment you booked. We are pleased you still enjoyed your visit and look forward to hopefully welcoming you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pools great but do not eat at JBs. The restaurant stinks so badly when you walk in and when you stay there the smell never goes away. It smells like sewage. My daughter and I were nauseated the entire time. They auto add 18.25% tip which they should not and they do not disclose then when you sit down to order. We had hair in our food, which we sent back, and they still charged us a large tip on all food purchased. Most of the staff were watching the football game and on their phones. They should work for their tips. We are good tippers when it is deserved. VERY Disappointed in our dinner... When I asked them to remove the auto tip the manager, who had been walking around doing nothing, she came up and did not act like a manager.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We did a week trip to Hyatt Wild Oak Ranch at the end of Christmas break so our granddaughter could have a break from Houston. The room was spacious and comfortable. Our granddaughter and daughter spent one afternoon doing photos for Instagram using the ranch’s rustic backdrop. My husband and I especially enjoyed the nature trail where we encountered deer several times.
We grilled hamburgers one night and the staff lit a charcoal fire for us; the grill happened to also be a smoker- most delicious burgers ever!
We grilled hamburgers one night and the staff lit a charcoal fire for us; the grill happened to also be a smoker- most delicious burgers ever!
Read more
Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: We stayed in 6343 and had a very large patio with fairly easy access to the trail and pool complex.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a timeshare experience vs resort vibe. The activities on property are aimed towards families with the pool and lazy river. If you are a walker there is a nice little nature walk with good signage.
A few reviews note that there are hot water issues and it's true. I had the water going for 15 minutes hoping it would heat up and when I called I felt like they were very dismissive. When someone came to fix it I learned that this is a VERY COMMON issue. The water on this property is very hard so they often have to replace a piece within the water heater and it seems like instead of testing them between guests they wait until someone complains. Luckily I had a friend staying next door and could shower at their place because even thought they offered to move my room I was already unpacked and moving would have been a burden. Instead I took a shower at my friends and it took about 2 hours to install a new part and for the water to heat up again.
In general the front desk was friendly, however if you have to speak to the Fernando know that he is very condescending. Well below any Hyatt standards I'm used to.
The reason I gave this an average review vs poor is because the gentleman who came to fix the hot water was honest, helpful, and made me feel taken care of.
A few reviews note that there are hot water issues and it's true. I had the water going for 15 minutes hoping it would heat up and when I called I felt like they were very dismissive. When someone came to fix it I learned that this is a VERY COMMON issue. The water on this property is very hard so they often have to replace a piece within the water heater and it seems like instead of testing them between guests they wait until someone complains. Luckily I had a friend staying next door and could shower at their place because even thought they offered to move my room I was already unpacked and moving would have been a burden. Instead I took a shower at my friends and it took about 2 hours to install a new part and for the water to heat up again.
In general the front desk was friendly, however if you have to speak to the Fernando know that he is very condescending. Well below any Hyatt standards I'm used to.
The reason I gave this an average review vs poor is because the gentleman who came to fix the hot water was honest, helpful, and made me feel taken care of.
Read more
Date of stay: April 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Ask to be in the building with more renovated rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyatt Vacation Club, Other at Hyatt Vacation Club at Wild Oak Ranch
Responded Jun 22, 2022
Thank you for sharing your review from your stay. We apologize for the water concerns you described, but appreciate your feedback. We are pleased to learn some options were presented to assist you at that time. We wish your experience provided you with better memories, but hope you decide to return and visit with us again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not pushy at all. I explained I was not interested in a presentation and she honored my request with no issues at all.
Hi, Sascha. Please contact the on-site team at (210) 647-9300 for personal assistance regarding villa layouts.
Hi, John. Outside guests are permitted, but the total amount depends on your reservation. Please speak with the front desk upon arrival.
…
"Bring snacks, maybe a sleep mask if you have a room with a skylight, and inquire about a walk-in shower or tub if you have mobility issues."Read full review
"April is a great time to visit San Antonio as the weather is cooler and the crowds are lighter. Fiesta is doable and fun during April also."Read full review
…
PRICE RANGE
C$239 - C$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt wild oak ranch hotel san antonio, hyatt wild oak hotel, wild oak ranch hyatt, hyatt san antonio, san antonio hyatt
FORMERLY KNOWN AS
Hyatt Residence Club San Antonio, Wild Oak Ranch
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
156
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHyatt Vacation Club at Wild Oak Ranch - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Hyatt Vacation Club at Wild Oak Ranch
What are some of the property amenities at Hyatt Vacation Club at Wild Oak Ranch?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Vacation Club at Wild Oak Ranch?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Vacation Club at Wild Oak Ranch?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Vacation Club at Wild Oak Ranch?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Vacation Club at Wild Oak Ranch?
Conveniently located restaurants include Antlers Lodge Restaurant, Springhouse Cafe, and Big'z Burger Joint.
Are there opportunities to exercise at Hyatt Vacation Club at Wild Oak Ranch?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hyatt Vacation Club at Wild Oak Ranch?
Yes, laundry service and self serve laundry are offered to guests.
Does Hyatt Vacation Club at Wild Oak Ranch offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hyatt Vacation Club at Wild Oak Ranch?
Many travellers enjoy visiting Woodlawn Theater (14.6 km).
Is Hyatt Vacation Club at Wild Oak Ranch accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.