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About
4.5
#3 of 23 hotels in Cedar City
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Value
Located in Cedar City,UT, the Best Western Town & Country Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We stay here every year while attending the Utah Shakespear Festival. We love the King suite that gives a sitting area and large TV. It is close to the University and the theaters. The breakfast had a nice variety of optio
We had a play at 2:00 on Wednesday. Our room was not ready for early check in. We were able to leave a bike in the office while we attended a play.
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Review collected in partnership with Best Western
Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cherryll Sanders, General Manager at Best Western Town & Country Inn
Responded Jul 23, 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!
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Had a great night sleep in some very comfortable beds, everything was spotless in our room, thumbs up for the housekeeper, the shower had a great supply of hot water and the water flow was plentiful. Went to the Sizzlers that is on the property and had a really good meal, now I know why it was full of people. Overall I had a great stay especially for the price.
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terry Porter, General Manager at Best Western Town & Country Inn
Responded Feb 17, 2021
Stratampsum55, Thank you so much for this phenomenal review! Aren't the pillow-top mattresses the best? I'm so happy to hear you found everything clean and comfortable during your stay. I hope we can host you again the next time you are visiting Cedar City! Kira Knapp Front Desk Manager Best Western Town & Country Inn
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We booked a room at the last minute when we got caught in a snow storm going across Utah. The check-in process was easy and friendly, and very accommodating, since I requested a ground floor room for easier unloading of some medical equipment that was needed. The room is nice and clean, nothing fancy, but certainly adequate. We had a problem with the heating/cooling system, as, when we turned the heat up, it would over-heat, but we couldn't get it to run to a normal, consistent temperature. We were either hot or cold, which was okay since we tend to sleep on the cool side anyway. The breakfast was very nice (great, fresh salsa for our eggs!), but the hotel was full, and the breakfast room is pretty tiny, so we got our food but there was no place to sit and eat! Accommodations should be made for additional tables and chairs when they have a full house. All the staff was very friendly, and you should check out the beautiful natural rock fireplace in the lobby!
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Review collected in partnership with Best Western
Date of stay: December 2019
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BW_TownCountryInn, General Manager at Best Western Town & Country Inn
Responded Jan 21, 2020
Dear Elaine T, Thank you very much for such a wonderful review! We strive to ensure our guests have a memorable experience, thank you for allowing us to help in any way possible. We look forward to welcoming you again in the near future. I hope you have a marvelous day. Best regards, May Nunez General Manager BEST WESTERN Town & Country Inn
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The front desk staff was friendly and helpful. We didn't use the pool, hot tub or fitness center, but would love to use the indoor pool next time. The room was clean with plenty of amenities. I loved the scent of the shampoo, conditioner and lotion. The room also included makeup wipes and a shower cap. Breakfast was hot and delicious with eggs, sausage, waffles, fruit, etc. We will definitely be staying here again.
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Review collected in partnership with Best Western
Date of stay: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The front desk staff really shined and are a highlight of the hotel. Our first room had a water pressure issue when a neighboring room turned on our hot water would stop. I went to the front desk and the got us a new room and one of the workers went and made sure the new room would not disappoint. I do appreciate the effort!
The second room a few doors down was very clean and comfortable. The ac made the room very cold and was great. The room was also fairly quiet considering it is a true motel.
The pool area and mainly the hot tub was a disappointment. The hot tub especially was cold and constant flow of pool water into it made sure it did not warm up. It really was a bubbly tub rather than a hot tub. The pool area is fairly small so a couple families come it will get quite loud!
Breakfast was good and the empanadas they had were both different and good.
Overall it’s a good hotel, but pool area was a let down if that’s what you are looking for.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Best Western is VERY dated, however, the room we had was clean and functional. With a Great Location in Cedar City, walking distance to many shops & restaurants, with a supermarket rite across the street. This motel is also Very centrally located to visit many National & State Parks (Bryce,Zion) and perfect for the Kanarraville Falls Hike! The front desk clerks were friendly during our visit, and the free breakfast rated a poor, due to Covid-19 restrictions, although other hotels we stayed at in St. George were still able to provide Hot breakfast sandwiches and a much nicer selection than a small bagged muffin and a granola bar. Overall this is your average, clean Best western with a great location at a fair price. No "wow" factor here. Overall Rating ~ Average/Good
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Date of stay: August 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Terry Porter, General Manager at Best Western Town & Country Inn
Responded Nov 5, 2020
Dear larilu, Thank you for taking the time to write a review of your stay! I'm so glad you found the room clean and the staff friendly, and that you were able to take advantage of our central location! I am sorry that you felt unsatisfied with the breakfast offerings, but we have continued to look for new ways to serve our guests! We are so excited to be offering a variety of hot empanadas to our guests while supporting a local business, which feels like a win-win. We welcome you back to try this new option and hope we can host you again on your next trip through Cedar City. Have a lovely day! Kira Knapp Front Office Manager Best Western Town & Country Inn
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We loved this hotel/motel. The front desk staff werre friendly and helpful. Restaurant next door with a wonderful salad bar and senior prices! Great value for the money. Full hot breakfast included - set us up for a 7 hour drive!
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
Room Tip:Had a great king bed - great sleep!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BW_TownCountryInn, General Manager at Best Western Town & Country Inn
Responded Jan 21, 2020
Dear Lynda816, Thank you very much for such a wonderful review! We strive to ensure our guests have a memorable experience, thank you for allowing us to help in any way possible. We look forward to welcoming you again in the near future. I hope you have a marvelous day. Best regards, May Nunez General Manager BEST WESTERN Town & Country Inn
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When checking in we were informed that all first floor rooms were taken and no elevator served the second floor. We have bikes to store and Julietta graciously helped us do so behind the checkin counter. Rooms are spacious and well maintained except our desk chair was stuck in the bottom position. Again Julietta went out of her way (she checked five rooms) to find us one that worked. Same observation about the odd placement of the coffee maker. All in all a good stay but a little pricey for the location
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Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is due for renovations. It's much more worn out compared to my previous stay there in Jan 2021.
Front desk staff is not trained to process gift cards. At first, they asked to take a picture of my gift card. (Obviously, I declined for security reasons.) Then, they spent 7+ minutes processing the gift card. They accidentally zero out my gift card balance.
The next day, I discover that my card balance is zero. I then spend 30 minutes calling the card hotline to figure out what caused the mess. After tracing the problem to Town & Country, I call the hotel to fix the overcharge, but the front desk won't pick up the phone. More time wasted while I'm on vacation!
Finally, on the 4th try, the hotel front desk picks up the phone. I feed them what they need to fix the problem.
If the front desk was properly trained and/or more careful, guests would not waste 1+ hours of their vacation fixing the hotel's mess!
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Date of stay: January 2023
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cherryll Sanders, General Manager at Best Western Town & Country Inn
Responded Jan 23, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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We are return guests at this motel. We always make it a point to stay at this location if the travel time works out so that it is convenient. We have never been disappointed by any features of this motel, thus our continued patronage We keep in mind that this is not a high end motel/hotel so we do not expect luxury or refined amenities. The grounds, public areas, and pool are all of a good level...
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cherryll Sanders, General Manager at Best Western Town & Country Inn
Responded Aug 8, 2022
Thank you for sharing your experience with us. We hope to see you again soon!
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Dear jlemarinel,
Unfortunately we do not have a two-bedroom suite on property. As previously mentioned you can request to have adjoining rooms.
However, we have one Double King Suite. The layout is as follows: one King bed on each side of the room divided by a living area in the middle, which includes a couch (not a sofa-bed), work desk, tv, microwave, and fridge.
We also have a Double Queen Suite. Layout: two queen beds in one room, small hallway where you will find large walk-in shower, small hallway leads into the living area where you will find a couch (not a sofa-bed), work desk, tv, microwave, and fridge.
For further questions please contact our hotel directly at 435-586-9900
Hello! Thank you for this question! We used to have an RV park associated with our hotel, but it is now on the property of the Best Western PLUS Cedar City. Their phone number is (435) 586-1234, they would be more than happy to help you!
Yes! We are located on Historic Downtown Cedar City. We are walking distance from several different restaurants, shops, and the Utah Shakespeare Festival!
There are more places to choose from in the Cedar City area.
PRICE RANGE
C$157 - C$202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western town & country hotel cedar city, best western town and country inn, country inn cedar city, best western cedar city, cedar city best western, cedar city country inn
LOCATION
United StatesUtahCedar City
NUMBER OF ROOMS
89
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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