Gissing Hall Hotel

Gissing Hall Upper Street Gissing, Diss IP22 5UN England
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photo courtesy david corfield
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3.0
#3 of 3 hotels in Diss
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Looking for a place to stay in Diss? Then look no further than Gissing Hall Hotel, a charming hotel that brings the best of Diss to your doorstep.

Guests have access to a concierge and room service while staying at Gissing Hall Hotel. In addition, Gissing Hall Hotel offers a restaurant, which will help make your Diss trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

If you’re looking for something to do, The 100th Bomb Group Memorial Museum and Gillings of Diss are a nice way to spend some time.

We’re sure you’ll enjoy your stay at Gissing Hall Hotel as you experience everything Diss has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Spa
Concierge
Non-smoking hotel
Wifi
Restaurant
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Room service
Room types
Non-smoking rooms
Family rooms
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HOTEL STYLE
Romantic
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Detailed Reviews
maynorfolk wrote a review Mar 2011
norfolk
hotel recinded on contract upped prices at last minute . when challenged owner was VERY RUDE & hung up on me twice! was told NOT to visit prior to the wedding just to turn up on the day & get it done. If i had a choice & had not paid so much in advance ( non refundable) I would have gone to another venue . The management has NO Idea about customer service. Oliver that has been mentioned in a previous review has left as have both the previous managers that I had dealt with when first booking the event. Wedding breakfast poor , food small quantities , cold & poor quality. Dessert was mango & raspberry pavola.. the mango element was mango chutney! Evening buffet cheese board was chunks of bread cut on stainless steel trays,. 2 blocks of stilton & cheese cut into strips from a large block in the kitchen. Cheap bought sausage rolls cut up & more expensive food ie olives etc in VERY small quantities. It was an embaressmant. Hotel building is nice, marquee for wedding breakfast is pretty on the day waiting staff polite ......but NOT value for money . Some rooms lovely but some VERY shabby
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Date of stay: March 2011
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrailBlazer32638 wrote a review Jul 2004
If you come to this place not expecting much you will be delighted. Knock them down on price when booking. At night one person waits, mans reception and runs the bar - and she is good at it. Locally it is described as 'Norfolk's Fawlty Towers' because things never seem to go quite right! It is not in the same league as the big chains, but has so much character too make up. Art, gardens and gagantuan rooms with double windows and four posters. Try the bridal suite and make them a (ridiculous) offer on what you are prepared to pay and you won't be disappointed, but don't pay the rack rate, because then you will.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventurer15200 wrote a review Feb 2006
London
This was my second visit to Gissing Hall, my previous visit having been in Summer. The hotel is not the easiest place to find, my satnav took me backwards and forwards to Diss by several different routes - still, this forms part of the charm for me!
If you want to spend £90 for a nondescript shoebox in one of a thousand corporate hotels with views over the local dual carriageway and the sound of the motorway to lull you to sleep, this is probably not the hotel for you!
If you want individuality, unique spacious rooms and views across acres of open countryside then Gissing Hall ticks all those boxes.
There is clearly ongoing work taking place, this is a large building and a large project, however, there have been noticeable changes since my last visit.
Evening meals were excellent and great value. I'll be back!
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Date of stay: February 2006
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sidhurst28 wrote a review Apr 2014
St. Albans, United Kingdom
Attended a wedding at Gissing Hall and well I don't know where to start but I will start with this, ignore every 5* rating because I can tell you now they're clearly friends of the owners 'Martha' and 'Steve' because the place is a dive.

Good luck having a shower in this place as the showers either don't work at all or will scold you. Avoid baths also, unless you would to have a soak with many ladybirds and flies. On entry it looked like the place had a tropical storm with the doors open, leaves were throughout the buildings covering the floors, oh and there were the lights! Half of which didn't have bulbs in which a guest had to go out and buy with his own money! Fire places were filled with rubble and old newspapers. I asked Martha to make sure they were cleaned up before the ceremony and she said 'of course, I will get right on it', just like she said when I mentioned the gigantic hole in the ceiling where the ceremony was held, which I replied with 'so you are going to get a plasterer to come on a Saturday to cover it in the next hour?' Received with a blank look. Martha had no skills with event planning whatsoever. We and both families spent all morning as well as the day before cleaning and setting everything up while she stood about and kept saying 'looking gorgeous guys'. Oh and then her husband Steve, rude is one word and once again a novice in the hospitality field! These people have no idea how to organise a wedding or any event on that note. Do not be charmed by Martha over politeness and way of trying to please. Anything you ask them to do will not be done, just like when the venue was booked a year and a half prior it was suppose to be completely refurbished. Luckily the only thing that had been sorted a year and a half later was the honeymoon suite...although their shower door did fall off.

The food luckily was organised by the bride and groom which was lovely, however the desert was not... We asked what it would be and good old Martha said it was a surprise. After everything else we weren't hopeful and of course we were right not to be. It certainly wasn't a desert, canopies on tacky foil trays were placed in the middle of the table. They looked like a child had made them in their first cooking class mixed with a few cheap chocolates from a box.

I usually choose to ignore trip advisers negative comments as I think some people are just difficult to please... But please do not ignore this! The building is beautiful and with the right owners and a million pounds thrown at it could be a wonderful place to stay. Unfortunately it's far from it and however many times Martha and Steve tell you how wonderful it is and it will definitely be refurbished in the time of your event they are lying! The effort from the bride, groom and both families were the only reasons that the wedding went well. Without their hard work it would of been a disaster. Leaving the next day Martha admitted that it isn't yet to hotel standard and needs work and that from now the venue is closed until the refurbishment...well from previous reviews that looks like another lie! I know that many family members will never let it go and will never be saying 'its funny when you look back at it'.

Please do not ignore these comments!
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Date of stay: December 2013
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda C wrote a review Feb 2014
St. Albans, United Kingdom
Went to a wedding at this place, I feel sorry for the building this will never be suitable as a hotel or a venue it needs thousands of pounds to put right and I really believe it will never happen with the current owners. Had to clean the place day before the wedding and on the wedding day, lots of wedding guests helping. NO HEATING was given a very small fan heater for a room with very high ceilings, no cold water in the bathroom had to use the brides shower in her room which had the shower door hanging off (on her wedding day). Other guests rooms had blocked toilets, dead flies on window sills, ladybird nests. Breakfast - what can I say, bread ran out asked for some more from the kitchen and they gave us a bag of white sliced value Morrisons bread. Outside caterer for Hog Roast was lovely for the wedding but all other food supplied by Martha was very poor and not enough of it. The sweet was a selection of chocolates. Three waiting staff for 86 guests and they only had to clear the table after dinner as it was a buffet type meal but it took over an hour. Guests who had booked a room before arriving did not want to stay there and made other arrangements if they could. Hotel rates for the rooms but they were not serviced the next day. If anyone is reading this and has booked a function here please be aware, promises were made to the bride and groom for months which never materialised, we were told that the wedding was the last venue as they were closing to refurb but amazingly there have been other reviews since the wedding which are wonderful, someone must have waved a magic wand because that is what it needs. Also concerns about health and fire certificates if they are up todate should be checked. This review is totally honest the only thing that made the wedding were the guests, the DJ, the entertainment and the Hog Roast all organized by the Bride and Groom not the owners of Gissing Hall
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Date of stay: October 2013
Value
Rooms
Location
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Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Noodle101 wrote a review Aug 2013
Diss, United Kingdom
Firstly we planned to have our wedding here when it was owned by the previous owners, all was going well.... Then Steve and Martha took over! Our wedding was in June, and around March/April we were trying to get hold of the new owners to find out what is going to happen at our wedding. We tried for around 3 weeks via phone and email with NO answers. We finally got hold of them and they didn't really have a clue what we were on about. They found our records which apparently were vague so we had to have a meeting with them to get the up to date and aware of what we had planned. Had the meeting with them, neither were very welcoming and it was clear they had not had much experience of wedding planning. I was then inundated with emails daily from Martha asking questions on things which we had already been over and sorted at the meeting! We were also denied a menu sampling session because originally it was included in our price with the old owners but the new owners didn't want to honour this and wanted an extra £100.... but we declined and we were promised this wonderful chef they had, we could see all his c.v and reference's etc so we went along with that and assumed we would have him for the day, as promised... I will come back to this point later. We were trying to pay off the rest of the wedding too but we couldn't contact any one yet again, when we did get hold of someone and paid off the rest of our balance, I got an "updated" invoice from Martha which was dated for last year, did not even have the deposit on which we paid to the old owners and it was a total sham even though she had told me she received our payments and confirmed the amounts the day before. When I email Martha back asking for an actual accurate invoice she basically told us she couldn't be bothered to deal with us anymore and to send all enquiries to Steve instead. Also our guests which were trying to book rooms at the hotel for the night had a terrible time trying to get hold of someone to book a room, then when they did (many by email because that's what Steve and Martha preferred for of contact) they were told yes and that Martha would call them back to take a deposit but she didn't, no one knew if they had rooms or not and in the end we discouraged our guests from booking here. Sadly it was too late to chose a different (better ran) venue! SO the big day got here and we spent the day before decorating the hall and setting up tables... which my mother (an experienced events manager) had to set up, no help from any staff at Gissing (because they didn't have any on) or the owners. Once we arrived at the hall on our wedding day for our wedding breakfast it seemed fine, our guests had drinks and finger food on arrival but when asking the serving staff what were on the trays the reply was "I don't know chef don't tell me". We finally get to sit down for our wedding breakfast and the guests get seated, Martha seems to have no idea what she is doing and constantly looks to my mother for guidance. Everyone's starter arrived at different times. We even had people's menu choices included in their place names and thank god we did otherwise the staff would of be totally lost as to who was having what. Our starters were missing elements such as sauces and side accompaniments which they were suppose to come with, we then had to wait about an hour for our main course, no one seemed to be keeping an eye on the room (we only had 25 guests for the meal!) so after a long wait and guests getting restless, one of my family members had to go to the kitchen to 'hurry things up' where they were told 'oh we thought we would give you some extra time'... after another half hour our mains arrived, some bits cold, some veg hard. Then 45 minuets and 2 more trips to the kitchen later by my husband our desserts arrived.. we still needed to have coffee and do the speeches. By this time some of our evening guests had started to arrive and the evenings entertainment who needed to start setting up. Finally the meal was over and by which time we learnt THE SUPER AMAZING CHEF WE WERE PROMISED AND THEY RAVED ABOUT HAD DITCHED THEM FOR A BETTER OFFER AND ALL THEY HAD WERE LAST MINUET AGENCY STAFF! Our room for the night was clean enough but the next morning when we went down for breakfast, it was unorganised and seemed to be being served by one of the owners aging mother which seemed unfair on her. There was a long wait for the cooked breakfast and there was only 8 of us for breakfast! As we were tidying up the owners made no attempt to talk to us and carried on about their day, having breakfast and coffee outside as if we were still there getting in their way. It's such a shame because the building itself is lovely, just the people REALLY let it down.
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Date of stay: June 2013
Value
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Sleep Quality
Trip type: Travelled with family
Room Tip: Go some where else!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chesney P wrote a review Oct 2013
Bangkok, Thailand
Where to start... Arrived for a friends wedding having been told they had lost our previous booking for a room and they were fully booked. (not convenient living 300 miles away). Luckily to our great relief, the owner had keys to the next door neighbours house who was away on holiday or the option of a broken old caravan at the bottom of a field.. We took the option of the neighbours house which was a a room with a bed in it we had to share between 3 people. Oh and to top matters off we were charged £100 for the pleasure. Ironically after looking at the hotel and hearing feedback from other guests we pulled the longest straw as it was atleast dry, warm, secure and clean.
The highlight of the wedding wasnt waiting 2 hours for my desert, it was nipping back to the house to use the toilet (all the toilets were out of use in the hotel or had no paper...) to find a returning house owner who was pleasantly surprised to find a stranger taking a dump in his toilet!!!
This really is no joke, if it wasnt for the great amounts of alcohol and and being around friends, it may have been more of a concern. I would advise anyone if you want to have the biggest laugh of your life, check this place out. Give Martha some love on the desk she is pretty cool and is pretty straight up about the place.
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Date of stay: October 2013
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Travelled with friends
Room Tip: The local pub isnt any better, may be worth risking the old rotten caravan at the bottom of the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nats-dk wrote a review Aug 2010
Germany
Me and my partner attended a wedding at Gissing Hall last night. I guess I am still in chok that a place like that can still exist, given the large amount of competative hotels in that area. Our friends had around 120 guests. The taxi driver warned us about the hotel on the way over, but now we know that he was actually being to kind.
One of the guests got a beer that was off and did not taste very well, so he asked for another one in exchange. The bar maids response was: Well you wouldn't go to a restaurant, taste some food and then ask to exchange it for something else, would you now'. Wow is all I can say. How this woman got to work in the service industry is beyond me. The happy couple had also arranged for a DJ to play after 21.00-24.00. The same bar maid kept turning the music down threatening to shut the party off. Now, if the music really was loud, then fair enough, but you couldn't even hear it from the outside. As the bride and groom were having their very last dance at 23.55, she actually TURNED THE LIGHTS ON in the middle of the song and shouted 'that's it party over' !!! She couldn't wait a couple of minutes for them to finish ??? Her colleagues were not much better.
I must say this is the worst service I have ever seen in my life. I feel sorry for the couple who had to pay money for 120 guests, and get treated like that in return. Anyone even thinking about this hotel, don't bother, there is plenty of others in that area, who will make you feel special on your big day.
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Date of stay: August 2010
Value
Rooms
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alzirada wrote a review Aug 2013
London, United Kingdom
I had the most amazing weekend at Gissing Hall! Thanks to the hosts who made us feel welcomed and at home..

The rooms are dreamy, pretty décor and out of a movie! Albeit some of the areas in the manor are under renovation, the bedroom we stayed in (no 6) had the prettiest 4 poster bed, softest bed sheets and mattress, was so comfortable, huge and had a Jacuzzi bathtub!

Ok so some things may need some work and there seems to be a lot happening there for renovations currently, however we never heard building noises (just the deafening lovely silence of the countryside!) or were inconvenienced by any works….

In regards to weddings its sad …but I’m sure the handover from the old owners to the new owners must have had a big part to play… Because our weekend “retreat” and party (with 3 course meal and great entertainment) for almost 40 people went swimmingly well!

The grounds and surrounding areas are great for walks, cycling, there’s air gliding around too for the extremely adventurous! Its romantic for couples, inspiring for writers, rich in colour and nature for painters, and so exquisitely quaint and “old” for photographers… There’s a real GRAMAPHONE which I loved when they played for us!
Their modern take on country house hosting was perfectly illustrated by the lovely entertainment: a local musicians and a hula hoop troupe!

Their interest in sustainability and locally sourced produce is also to admire… We went to a local gardener which had sourced the veg etc we ate at the dinner! She also plants edible flowers and has chickens - so cute… The community has accepted Gissing Hall as local partners and neighbours perfectly … And I can definitely see why!

So if you find a crack in the ceiling… I mean… Gissing Hall is a listed fifteenth century mansion… I can live with that when I’m surrounded by such authenticity and genuine antiques, history and contemporary taste… well a crack is the least of my worries!

In the 2 days spent there, I found that instead of empty subservience and shallow superficial “costumer service” I felt I was part of an experience and a very special place thats integrated and warmingly welcoming…
Hosts were addressing issues promptly and courteously, trying to cater for any needs, and going out of heir way to resolve an issue …
Looking forward to going there again… but now more looking into booking yoga retreats, drama workshops... lets see!
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Date of stay: August 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Albeit some of the areas in the manor are under renovation, the bedrooms are great! We stayed in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris B wrote a review Jun 2013
London, United Kingdom
Honestly the worst experience i've had at a hotel.
Was here for my brother in laws wedding and to say shambolic is an understatement.
The excuse of 'new owners fulfilling previous commitments while renovation takes place' only gives so much grace.
- a 3 hour wedding breakfast (difficult for an adult to take but when you have to entertain a 1year old) meaning the evening guest and entertainment all arrived before we'd had deserts, coffee and even speaches.
- Completely unorganised service for even the most common sence elements, (some had wine, some didn't - some had water, some didn't, who had what meal, who has or hasn't got a meal yet.)
- Not enough wine to go around.
- The rooms were in a terrible state of repair with a water feature in one (dripping from the roof)
- No one available in the morning to provide breakfast, in fact no one there to even take our money (actually had to leave contact details to call us if they wanted paying)
- Finally, overheard the owner slagging us off because someone had left a wine glass on a book (Now I know this isn't the done thing but to slag your guests off and especially in an establishment where a wine glass on the book is the least of its worries is incredible.)

Frankly poor from start to finish.
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Date of stay: June 2013
Value
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Location
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Service
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Trip type: Travelled with family
Room Tip: Stay at the cornwallis or anywhere else for that mater (and as for having your wedding here -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chesney P wrote a tip Oct 2013
Bangkok, Thailand1 contribution12 helpful votes
"The local pub isnt any better, may be worth risking the old rotten caravan at the bottom of the field?"
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Alzirada wrote a tip Aug 2013
London, United Kingdom4 contributions7 helpful votes
"Albeit some of the areas in the manor are under renovation, the bedrooms are great! We stayed in (no 6) had the prettiest 4 poster bed, softest bed sheets and mattress, was so comfortable, huge and had a Jacuzzi bathtub!"
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Noodle101 wrote a tip Aug 2013
Diss, United Kingdom1 contribution18 helpful votes
"Go some where else!"
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Chris B wrote a tip Jun 2013
London, United Kingdom1 contribution7 helpful votes
"Stay at the cornwallis or anywhere else for that mater (and as for having your wedding here - please dont)"
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Bethca18 wrote a tip May 2013
4 contributions7 helpful votes
"Don't stay here at all!!!"
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Not the right property for you?
There are more places to choose from in the Diss area.
ALSO KNOWN AS
gissing hall diss, hotel gissing hall
LOCATION
United KingdomEnglandEast AngliaNorfolkDiss
NUMBER OF ROOMS
18
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Gissing Hall Hotel
Which popular attractions are close to Gissing Hall Hotel?
Nearby attractions include The 100th Bomb Group Memorial Museum (6.1 km), Bressingham Steam Museum and Gardens (7.8 km), and The Fox & Hounds (5.4 km).
What are some of the property amenities at Gissing Hall Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Gissing Hall Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Gissing Hall Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Gissing Hall Hotel?
Conveniently located restaurants include The Crown at Burston, Turkuaz, and Les Amandines Vegetarian Restaurants.
Are there any historical sites close to Gissing Hall Hotel?
Many travellers enjoy visiting Manor Farm (7.4 km).
Is Gissing Hall Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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