Hilton Vacation Club Cancun Resort Las Vegas
8335 Las Vegas Blvd. South, Las Vegas, NV 89123
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About
3.5
#120 of 251 hotels in Las VegasLocation
Cleanliness
Service
Value
Daily Resort Charge includes: Guest internet access: movies/video games: sport equipment including billiards, foosball, air hockey & ping pong: barbecue equipment: access to the self-serve organic garden: hot stone massage upgrade: self-parking for 1 vehicle. Find us on the south end of Las Vegas Boulevard, with many shopping, dining, and entertainment options nearby. We're 10 minutes from Harry Reid Airport and 15 minutes' drive from the Strip. Our resort features two pools, four water slides and spa services, as well as spacious suites with a variety of amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Water park
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Vending machine
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
BBQ facilities
Concierge
Non-smoking hotel
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Dishwasher
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Location
8335 Las Vegas Blvd. South, Las Vegas, NV 89123
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Harry Reid International Airport
5.5 km•
See all flights
Boulder City Airport
31.2 km•
See all flights
Rental Cars
13 Restaurants
within 1 kilometer
Reviews
3.5
1,517 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hilton Vacation Club Cancun Resort Las Vegas garners mixed reviews, with guests appreciating its location near the strip yet noting the necessity of a car. While the atmosphere is often described as comfortable, with a welcoming entrance, opinions on cleanliness and room conditions vary, with some reports of neglect.
Additionally, the value is questioned due to timeshare pitches, and experiences with the amenities and service leave some guests disappointed, expecting more from the Hilton brand.
Location
Convenient
Atmosphere
Inviting
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Disappointing
Amenities
Mixed
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Detailed Reviews
Hotel's Favourite
If you are looking for an off strip spot to stay that is a short drive to all of the action, this is your spot. The unit was well appointed, but could use a few updates(Especially the Couch). Beds were comfortable, and the view of the strip from our balcony was solid!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very happy with the accommodations. Any need to update the older rooms was outweighed by the value, cleanliness and functionality of the rooms. Staff quickly responded to any issues (we had an issue with air conditioner, but they responded within 10 minutes and had it fixed in another 10). Breakfast at the on site restaurant was very good. Only significant complaint is that several pools were closed each day we were there and only 1 of the 4 water slides was open (and that for only half the days of our stay). Overall, if you're looking for an off the strip location to stay with your family that won't kill your vacation budget, this is a good option.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Amato, Guest Services / Front Office at Hilton Vacation Club Cancun Resort Las Vegas
Responded Jun 27, 2022
Thank you for choosing Cancun Resort and for sharing your recent experience with us! We are glad to hear that you enjoyed your trip! We hope you have a chance to visit us during the summer season while the pool hours are extended!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This resort really needs an update. Furniture is very dated. They have attempted to make the suites accessible but not the master suite, just an attempt at the guest bathroom (toilet should be replaced with a higher one) and the kitchen. Cupboards are still high and awkward.
The floor of our gigantic tub in the master was filthy and the eco- friendly stuff she brought up to clean it did nothing. When I asked if the jets in the hot tub on the balcony we’re cleaned between guests, she said no, so we did not use it. They do not provide toiletries anymore, so I had to go buy some.
Half of the pool was closed the whole week.
The staff at the pool were inattentive. I waited for a towel, walking all around the building, for about 10 minutes. A lifeguard coming on duty finally gave me a towel. The girl who should have been there showed up as I was leaving.
The front desk staff was excellent, providing everything we went down to get.
The floor of our gigantic tub in the master was filthy and the eco- friendly stuff she brought up to clean it did nothing. When I asked if the jets in the hot tub on the balcony we’re cleaned between guests, she said no, so we did not use it. They do not provide toiletries anymore, so I had to go buy some.
Half of the pool was closed the whole week.
The staff at the pool were inattentive. I waited for a towel, walking all around the building, for about 10 minutes. A lifeguard coming on duty finally gave me a towel. The girl who should have been there showed up as I was leaving.
The front desk staff was excellent, providing everything we went down to get.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patrick Amato, Guest Services / Front Office at Hilton Vacation Club Cancun Resort Las Vegas
Responded Sep 28, 2022
Thank you for choosing Cancun Resort! We are sorry to hear that you were not satisfied with your recent stay and that you received some incorrect information. We do fully clean the hot tubs on the balconies including the jets in between guest stays. We even do a flush on the jets each time to ensure it is safe for the next guest to use. We also do provide toiletries that are stocked in your unit and if you need any extra we will provide it free of charge. We do apologize for the inconvenience and that this information was not properly shared during your stay. We will review this with the team so we can do our best to ensure we are properly assisting our guests. We hope you return so that we can improve upon this experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was fun given the restrictions and masks. Everyone is trying to be safe and stay away from other guests. You do have occasional guess who doesn't care. Pool was open from 10 am to 6 Pm at 50 % capacity, so it forces you to be at the hotel most of the day if you have kids that want to be in the pool. Food is good and prices are fair. We paid 30 dollars for 4 chicken tenders, fries and a Caesar salad. Happy hour is from 3-4.. so buy one drink get one free. The restaurant here closes at 630 (pandemic hours). Which forces you to go out and buy food or have it delivered if you get hungry later. My kids always got hungry at night. The rooms only allowed you to bring that number of in people in the pool. We have a 2 bedroom and are a family of 5. We travelled with 8, 6 and a 1 year old. we could not exceed 6 people. A 1 bedroom allows you 4 people. They have a list at the front of the pool. Everything is our room was very clean. We wipe things down with Clorox wipes (if we didn't have a baby that puts everything in her mouth) we would not take so Many precautions. My daughters feet where not dirty from being bear foot in the carpet all day. So Good Job Cancun Resort! You have to wear a mask for everything, except for when you are in the pool. We get it, Safety first, and it's not the hotel rooms rules it's the state. All in all it was fun and the kids had fun.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chiara Delstanche, General Manager at Hilton Vacation Club Cancun Resort Las Vegas
Responded Jul 31, 2020
Our team is happy to hear you had fun regardless of some restrictions! We hope to welcome you back in the near future. -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was not ready to host people during a pandemic, nor any other time. The room we were originally assigned REAKED of smoke or mold or something terrible. The pool was PACKED with people and no-one was distancing at all. Nor was the staff enforcing any distancing. The staff was wearing masks but half the time they were pulled half way down their faces. When we checked in people were screaming at the front desk because of failures of housekeeping. We then experienced the same thing ourselves when we could not get anyone to bring us blankets or a decent size frying pan. The kitchen is NOT suitable for cooking even a basic dinner. There is one small saucepan and one small frying pan (like the size for cooking 1 fried egg). The guests at this hotel were up screaming at all hours of the night. Next door the people were yelling, throwing things, swearing, etc. Even after security was called repeatedly, it simply moved into the hallway. Even after a night of terrible sleep due to the disruptions, we were not able to get a check out time past 10am! We also were not allowed to stay at the pool past our check out time. It was a total waste of time and money. We did not enjoy our stay....
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Date of stay: June 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond R, Manager at Hilton Vacation Club Cancun Resort Las Vegas
Responded Jul 6, 2020
Hi there, we're sorry to hear this. Our pool is at 50% capacity at the moment to ensure our guests' safety. We will be reviewing your other concerns with our team. Thank you for your feedback. -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked in and as usual Diamond starts pitching. We had a 2 room deluxe and after we arrived at the room we noticed that there were about 3 pretty big wet spots on the floor. We have 3 small children and it smelled pretty gross like bleach. Maybe there was something gross that happened and they had just cleaned it. Nonetheless they said they had “limited” 2 bedrooms available so they were going to send up maintenance. After 20 minutes I called down and told them to just leave towels at our door and we would try to clean it ourselves. They seemed happy and offered nothing at all for this disgusting experience. It’s exactly what you can expect from Diamond. We are checking out tomorrow. I can think of about 10 better solutions than what they offered. They don’t care. Diamond Resorts is awful and we hate staying at their resorts. Scam
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond Resorts, General Manager at Hilton Vacation Club Cancun Resort Las Vegas
Responded Jul 8, 2020
We're sorry to hear you were dissatisfied with your stay. We will share your comments with our team. Thank you. -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's impossible to sleep in, at least from our room as blaring 70s music starts at 8 am every day. I assume it's for the pool? Its 30-50 degrees outside. Even brave kids arent swimming at 8 am and certainly don't care about 70s music.
Carpet is crunchy in spots and needs a deep clean or replacement. Furniture worn. Had I only paid $53 a night through a booking site, I probably wouldn't care except for the very annoying music. But through Diamond and with maintenance fees, our family pays closer to $200 per night. NOT worth that!
Carpet is crunchy in spots and needs a deep clean or replacement. Furniture worn. Had I only paid $53 a night through a booking site, I probably wouldn't care except for the very annoying music. But through Diamond and with maintenance fees, our family pays closer to $200 per night. NOT worth that!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond R, Manager at Hilton Vacation Club Cancun Resort Las Vegas
Responded Jan 3, 2020
We appreciate your feedback and apologize for any noise issues. We will keep your comments in mind as we work on improvements. -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just returned from a wonderful stay at Cancun Resort. They rolled out the red carpet and we checked in VIP since we traded our week with Interval International. I loved there were NO extra fees and free garage parking/WiFi and free washer/dryer to use in the building with laundry soap in the room ( so nice). The room was clean and smelled good. The kitchen was perfect with everything we needed to cook all our meals. The deck was spacious and private. The pool area was outstanding. We spent every minute at the pool and had a blast. Our little girl was in heaven with the 4 slides, cascading waterfall, hot tubs everywhere and so much space to swim and relax. When we got hungry we just jumped out of the pool and ate right there at the restaurant in our swim suits. The chicken fingers and fries were delish and we loved the smoothies in the super fun 2 foot long cup. We had so much fun there was no reason to leave the resort. They have an activities center with several activities for kids and we had fun playing bingo, scavenger hunt, painting, making slime and candles. Ping pong was fun. Also, something we've never seen at a resort, they have a GARDEN with so many amazing veggies for guests to pick and use for dinner (which we did). The lifeguards and security were super nice and kept things in order. Housekeeping always brought us anything we needed. We had a plugged kitchen sink that maintenance came out immediate and fixed. Overall we were super happy with our stay and look forward to coming back hopefully sooner than later. Thank you Cancun Resort for a wonderful time!!
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Date of stay: June 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond Resorts, Other at Hilton Vacation Club Cancun Resort Las Vegas
Responded Jun 8, 2021
We're so glad to hear that your stay was just what you needed to relax and have fun! Thank you for taking the time to leave a review for us. We hope to welcome you back to Las Vegas soon. -RW
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for work for 2 nights. I am a gold HHonors member and work booked this place for me. There is no digital key and upon check in I had to swipe my credit card for $300 security deposit and a 2nd time for the actual charge for the rooms. Then a lady said she had a "welcome package" for me which was for her to sell a timeshare offering after looking up my info with my room #. I said "that is okay and I am not interested" in $199 3 night stay somewhere. The lady then said "I know its OKAY!" Wow you want to sell me something while screaming at me at 9 pm after a long work day. Already a bad sign.
Then I go to my room and it is dated. There are 2 bathrooms. One bathroom had the toilet seat up with yellow urine in it. YUCK! Then there was popcorn on the couch and chair. Then another dirty paper towel in the kitchen sick. The kicker was the sheets had dots of red dried blood. So I had to ask for new sheets. SOOOO gross. The bed was old and sank upon sitting on it. The couch was dark brown velvet and I did not touch that seeing the left over popcorn all over. Velvet is not easy to clean and again not sure of the room being cleaned after what I walked into. The balcony was nice but scared someone would come in that way since I was on a low floor.
The room was large. There was a small kitchen with a microwave, full size stove, sink and full size frig with freezer. Great for families. Had to use bleach wipes to wipe down door handles and surfaces. Just old and dingy. There was a dining table with 4 chairs. The heat was strong in the hall way and smelled like old wood.
There are several buildings so its confusing at night which building to drive to after checking in.
Never stay here again and would visit other Hilton brands.
Then I go to my room and it is dated. There are 2 bathrooms. One bathroom had the toilet seat up with yellow urine in it. YUCK! Then there was popcorn on the couch and chair. Then another dirty paper towel in the kitchen sick. The kicker was the sheets had dots of red dried blood. So I had to ask for new sheets. SOOOO gross. The bed was old and sank upon sitting on it. The couch was dark brown velvet and I did not touch that seeing the left over popcorn all over. Velvet is not easy to clean and again not sure of the room being cleaned after what I walked into. The balcony was nice but scared someone would come in that way since I was on a low floor.
The room was large. There was a small kitchen with a microwave, full size stove, sink and full size frig with freezer. Great for families. Had to use bleach wipes to wipe down door handles and surfaces. Just old and dingy. There was a dining table with 4 chairs. The heat was strong in the hall way and smelled like old wood.
There are several buildings so its confusing at night which building to drive to after checking in.
Never stay here again and would visit other Hilton brands.
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Date of stay: February 2023Trip type: Travelled on business
Value
Rooms
Service
Room Tip: go elsewhere....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia Montoya, Owner at Hilton Vacation Club Cancun Resort Las Vegas
Responded Feb 15, 2023
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not listed on their webpage or nor on their news and alerts tab for diamond properties. Only notice was via email, after booking at the bottom of the email.
Resort Specific Information
The back pool and water slides will be closed from October 1-31, 2020 for maintenance. The main pool will remain open from 10am to 6pm during this time-frame. Required Pool Notice -Please be aware that daily pool access wristbands will only be issued to registered guests. 1 Bedroom units will be provided with 4 pool wristbands. 2 bedroom units will be provided with 6 pool wristbands. Penthouse units will also be provided with 6 pool wristbands.
Resort Specific Information
The back pool and water slides will be closed from October 1-31, 2020 for maintenance. The main pool will remain open from 10am to 6pm during this time-frame. Required Pool Notice -Please be aware that daily pool access wristbands will only be issued to registered guests. 1 Bedroom units will be provided with 4 pool wristbands. 2 bedroom units will be provided with 6 pool wristbands. Penthouse units will also be provided with 6 pool wristbands.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond Resorts, General Manager at Hilton Vacation Club Cancun Resort Las Vegas
Responded Sep 14, 2020
Thank you for your feedback and we apologize for the inconvenience. -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry, I don’t know
Yes, our rooms have hairdryers in the bathrooms.
…
"Pools always closed, Ac went out, was locked out on balcony. Nobody came. Elevator couldn’t get past 2nd floor at one point. "Read full review
"Employees tend to use the underground parking that is for guests Take a picture of the car and plate and turn it into front desk"Read full review
"Give your guests an experience worth the money they pay With the money paid for an RCI time share I could have stayed at a 5 star resort."Read full review
…
PRICE RANGE
C$180 - C$299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
las vegas cancun resort, cancun hotel las vegas, cancun resort las vegas, cancun resort in las vegas, las vegas cancun hotel, cancun resort villas las vegas, cancun resort spa las vegas, cancun las vegas
LOCATION
United StatesNevadaLas VegasEnterprise
NUMBER OF ROOMS
446
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hilton Vacation Club Cancun Resort Las Vegas
Which popular attractions are close to Hilton Vacation Club Cancun Resort Las Vegas?
Nearby attractions include Bass Pro Shops Outdoor World (0.9 km), Silverton Aquarium (1.0 km), and Silverton Casino Lodge (1.0 km).
What are some of the property amenities at Hilton Vacation Club Cancun Resort Las Vegas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Vacation Club Cancun Resort Las Vegas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Vacation Club Cancun Resort Las Vegas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Vacation Club Cancun Resort Las Vegas?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Vacation Club Cancun Resort Las Vegas?
Conveniently located restaurants include Steiner's - A Nevada Style Pub, Twin Creeks Steakhouse, and Mi Casa Grill Cantina.
Are there opportunities to exercise at Hilton Vacation Club Cancun Resort Las Vegas?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Vacation Club Cancun Resort Las Vegas?
Yes, laundry service and self serve laundry are offered to guests.
Does Hilton Vacation Club Cancun Resort Las Vegas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Vacation Club Cancun Resort Las Vegas?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Vacation Club Cancun Resort Las Vegas?
Many travellers enjoy visiting American Adventure Tours (7.6 km) and Little Church of the West (5.3 km).