SpringHill Suites Boston Peabody
43 Newbury St U.S. 1 North, Peabody, MA 01960-3820
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About
4.0
#2 of 7 hotels in PeabodyLocation
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SpringHill Suites Boston Peabody is an excellent choice for travellers visiting Peabody, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and SpringHill Suites Boston Peabody makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, newspaper, and express check-in and check-out. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.
While staying at SpringHill Suites Boston Peabody, visitors can check out Brooksby Farm (3.5 km), which is a popular Peabody attraction.
If you like diners, SpringHill Suites Boston Peabody is conveniently located near Grecian Diner.
Enjoy your stay in Peabody!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bowling offsite
Kids stay free
Highchairs available
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Sofa
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Location
43 Newbury St U.S. 1 North, Peabody, MA 01960-3820
Getting there
Boston Logan International Airport
17.9 km•
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Manchester Municipal Airport
57.8 km•
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Rental Cars
15 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
741Reviews20Q+A100Room tips
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Detailed Reviews
This is an older tired property past it's time. The 2 elevators made for some packed elevators, not good in covid times. In fact, of all the hotels we have stayed at during covid we felt the less safe here with crowded areas (besides the elevators the cramped breakfast area) and virtually everyone without a mask or a care in the world. In particular the elevators appeared grungy with dirty worn carpeting, not very inviting, the hallways sometimes littered with trash, at least the room appeared cleaner but old and tired. The "suite" is no bigger than a good sized room but chopped up into 3 small areas, living, bedroom, and small bathroom. The decor was old and tired begging for a refresh. The ac was on the noisy side. When we checked in the front desk person said they were doing grab and go breakfast but when we came for breakfast the next day they had a small buffet setup with perhaps half what one would normally find. Breakfast also followed the mediocre theme of this hotel. The hotel is surrounded by fast moving highways making it a little hard to get to until you learn the routes. All in all nothing special here and glad we only spent 2 nights here probably not to return.
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Date of stay: July 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lynn Nalewanski, General Manager at SpringHill Suites Boston Peabody
Responded Jul 30, 2021
We are sorry to hear that we were unable meet your expectations. We are working hard to make the changes for covid safety as guidance is given. Our breakfast is a work in progress we are adding items as they become available. We appreciate your feedback and thank you for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is fine and mostly what you’d expect. I have only one real complaint about the room. They need to include trash cans with plastic bag liner so that you can throw out takeout food. If the trash cans in the room have this and I felt bad having to throw out things like contact lenses and other things that would be hard to clean out of just trashcan bottom. Other than that the room was exactly what you would expect, the pool was open, everything in the fitness center worked, only missing amenity was the hot tub, which was closed for Covid.
One thing to be aware of is that during Covid their breakfast is substantially reduced. It is the fourth hotel we stayed in this trip and the second Springhill suites. All of the other hotels are offering hot or cold breakfast had a variety of options to choose from. This hotel has granola bars muffins or poundcake and yogurt. There were also oranges. It’s probably the least variety of breakfast offered. There was no cereal. There was no milk. There was no juice. Well this certainly isn’t a dealbreaker it does reflect poorly on the ability of this hotel to adapt their offerings for Covid.
One thing to be aware of is that during Covid their breakfast is substantially reduced. It is the fourth hotel we stayed in this trip and the second Springhill suites. All of the other hotels are offering hot or cold breakfast had a variety of options to choose from. This hotel has granola bars muffins or poundcake and yogurt. There were also oranges. It’s probably the least variety of breakfast offered. There was no cereal. There was no milk. There was no juice. Well this certainly isn’t a dealbreaker it does reflect poorly on the ability of this hotel to adapt their offerings for Covid.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Directions in and out of this parking lot are somewhat challenging so really slow down and pay...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stay at least 1 day a week and always check in after midnight. Your staff member, Dawn, recognizes me and goes out of her way to always ask my preferred floor and side of the building for my room. Though never requested she is considerate and always ensures that the room next door is not a connecting suite as she knows I only have a few hours to sleep. The beds are always supremely comfortable and the rooms always so quiet that you wonder if you are the only one staying there :) I love the mattresses enough that I'm thinking of getting the same one for home ... may I ask the brand?
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Quiet and Comfortable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JonahWright, Manager at SpringHill Suites Boston Peabody
Responded Feb 12, 2020
Hello melodyscreations, We appreciate you taking the time to provide us with your glowing words about your stay. We strive to provide exceptional service and am glad to hear that Dawn goes above and beyond every time you stay with us. We appreciate your loyalty to the brand and our hotel. When only staying at a hotel for sleep a good mattress is key and am happy to hear that you got the sleep you need to be restful and alert the next day. Everything in our guests rooms can be found on shopmarriott.com including the mattresses. Thank you again for staying with us and look forward to having you stay with us again. Sincerely Leah Nolet Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked the Marriott Springhill Suites in Peabody MA for two nights, Oct 5 & 6 2021.. We came back after our first day to find that our room had not been touched, beds not made, no fresh towels, no cleaning, etc. I questioned the desk staff and was told that due to the pandemic, they decided not to provide daily “refreshing” of rooms. They did offer to give us some fresh towels, (but that was it). In addition, the breakfast was very Spartan and not representative of what Marriott used to be.
I don’t recommend staying there and would think that they would step up cleaning and try to maintain a clean, safe and enjoyable experience for their guests.
This is the last time I will stay at a Marriott hotel to receive less than budget hotel service!
I don’t recommend staying there and would think that they would step up cleaning and try to maintain a clean, safe and enjoyable experience for their guests.
This is the last time I will stay at a Marriott hotel to receive less than budget hotel service!
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hannah Davis, General Manager at SpringHill Suites Boston Peabody
Responded Oct 8, 2021
Dear Barry546, First of all, thank you for taking time out of your day to send this message. We take any and all feedback very seriously and given the nature of your note, we believe it may be best for us to speak on the phone so we can thoroughly understand what it was that made you rate us 1 out of 5. If you have the additional time and are willing to speak with me, please contact us at 978-535-5000 at your earliest opportunity to discuss this further. We are saddened that this was your impression of our hotel and we sincerely hope we can chat soon to discuss this further. We hope you have a great rest of your day and we look forward to speaking with you soon. Sincerely, Hannah D. Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The SpringHill Suites Peabody had a broken elevator for our entire stay. That means we had only one working elevator for the entire 6 story hotel.
One morning, the entire hotel had NO HOT WATER. Cold showers for all!!
In addition, there was no notice that the hotel won't clean your room every day unless you request it. So we repeatedly had to request that the room be cleaned. One day, as we left the hotel to do some sightseeing, we requested that the room be cleaned and dirty towels to be replaced. We returned to find nothing had been done!
The breakfast buffet was one of the worst (if not the worst) I've ever had. The waffle batter was so runny that it rendered a rubbery waffle. Every other Hotel I've seen with a waffle machine get this right. The "turkey" breakfast sausage was bland and tasteless. It almost seemed like it was made of soybean. Even the muffins and bagels were poor quality.
And finally, in front of the hotel the fire hydrant was knocked over and no longer connected. If a fire started, i think that is a real problem. In short, this hotel is one to avoid.
One morning, the entire hotel had NO HOT WATER. Cold showers for all!!
In addition, there was no notice that the hotel won't clean your room every day unless you request it. So we repeatedly had to request that the room be cleaned. One day, as we left the hotel to do some sightseeing, we requested that the room be cleaned and dirty towels to be replaced. We returned to find nothing had been done!
The breakfast buffet was one of the worst (if not the worst) I've ever had. The waffle batter was so runny that it rendered a rubbery waffle. Every other Hotel I've seen with a waffle machine get this right. The "turkey" breakfast sausage was bland and tasteless. It almost seemed like it was made of soybean. Even the muffins and bagels were poor quality.
And finally, in front of the hotel the fire hydrant was knocked over and no longer connected. If a fire started, i think that is a real problem. In short, this hotel is one to avoid.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: Avoid this hotel, unless you like cold showers, no maid service, and terrible breakfast.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms were very large and the sofa bed comfortable. Hot breakfast was back and well done. Room and bathroom were clean. The area with a sofa bed has a separate sink with coffee/tea supplies. The extra sink was very helpful for a family of 4 staying together.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lynn Nalewanski, General Manager at SpringHill Suites Boston Peabody
Responded Aug 1, 2021
Karin thank you for sharing your experience! We are thrilled you enjoyed your time with us. I would agree it is nice to have extra space to move around. We would love to see you again if you travels bring you back to the Boston area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My recent 6-night stay (during COVID) exceeded all of my expectations. My room, and the common area of the hotel were both immaculate, and I am super picky about cleanliness. The staff was helpful, warm and accommodating, and Leah went above and beyond, even leaving a hand-written note under my door to welcome me and offer any assistance I might need.
Grab and Go breakfast in the morning was a nice selection of yogurt, fruit, granola bars, coffee, tea and bottled water.
Location is extremely convenient to all major highways, and there are plenty of restaurants and shopping close by.
I will absolutely be back, and would highly recommend to anyone who finds themselves traveling to the area.
Grab and Go breakfast in the morning was a nice selection of yogurt, fruit, granola bars, coffee, tea and bottled water.
Location is extremely convenient to all major highways, and there are plenty of restaurants and shopping close by.
I will absolutely be back, and would highly recommend to anyone who finds themselves traveling to the area.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jonah Wright, General Manager at SpringHill Suites Boston Peabody
Responded Nov 13, 2020
Hello LisaRomLooch, We appreciate you taking the time to provide us with your glowing words about your stay. Our team thanks you for choosing our hotel for your 6 night stay, especially during these unusual times. We are thrilled that the cleanliness and hotel exceeded your expectations. We strive to provide exceptional service and am glad to hear that Leah went above and beyond during your stay with a hand written note. With the guidelines of Massachusetts we are pleased that the breakfast had a good selection for you. We look forward to having you stay with us again and have a wonderful day. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A location that is somewhat worn. I stayed in a room that needed some serious updates. You can check out the pictures. The Mattress was wobbly, weathered and squeaky. The bathroom shower was in desperate need of attention. I'm a Bonvoy Marriott rewards member and this location does not properly reflect the Marriott brand.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from William Fennelly, General Manager at SpringHill Suites Boston Peabody
Responded Apr 6, 2022
Dear tpalow, Thank you for taking the time to review your stay. We appreciate your feedback and understand your concerns. Our property is in rotation for updates, which we are waiting to begin. We hope you will give us another chance when the renovations are complete. Thank you, again, for sharing. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a small suite which was fine, but it seemed unusual because an approximately four-foot wide, almost floor-to-ceiling, mirror faced the person on one side of the king bed. The towel set was incomplete making us search for a housekeeper to complete the set. Of the three liquid dispensers in the tub/shower, the one for shampoo was either empty or did not function properly. Small details like these compare quite unfavorably with other Marriott properties. However, the room was clean and we enjoyed the breakfast buffet.
The hotel is located between two major highways. There are a few restaurants nearby, but the proximity to the highways makes walking to the restaurants unpleasant.
The hotel is located between two major highways. There are a few restaurants nearby, but the proximity to the highways makes walking to the restaurants unpleasant.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hannah Davis, General Manager at SpringHill Suites Boston Peabody
Responded Oct 2, 2022
Dear chr222, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. While we are always happy to hear when about clean rooms and our guests enjoying the complimentary breakfast, we are disheartened that you encountered some small missed details that soured what could have been a better stay. I sincerely apologize for failing to meet your expectations. Again, thank you for taking the time to provide feedback regarding your stay. We hope to welcome you again and provide the Marriott experience you have come to expect.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What went well... the rooms are new, thats it
When we arrived, we were informed that the pool was out of order, the person there did not offer any compensation neither a transfer to an other marriott hotel.
Also, all wather fountain were out of order, the climatisation in our room to, even the printer of the othel was out of order...
The room was so new that the climatiosation on our second room was not even connected (warning: the electric plug was not fixed in the wall). Also, there were some drape missing and some "after construction" cleanup that was not done.
The breakfast consist of eaten croissant and bacon... not a lot of choice.
We chose that hotel because it stated at the moment of the reservation that it was a maximum of 10min to Salem. In fact, without trafic, its more 15-20min
When we arrived, we were informed that the pool was out of order, the person there did not offer any compensation neither a transfer to an other marriott hotel.
Also, all wather fountain were out of order, the climatisation in our room to, even the printer of the othel was out of order...
The room was so new that the climatiosation on our second room was not even connected (warning: the electric plug was not fixed in the wall). Also, there were some drape missing and some "after construction" cleanup that was not done.
The breakfast consist of eaten croissant and bacon... not a lot of choice.
We chose that hotel because it stated at the moment of the reservation that it was a maximum of 10min to Salem. In fact, without trafic, its more 15-20min
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I did not use the pool so I would have no idea. You could call the hotel and ask.
No there is not.
"We came from Salem and it was tricky to find at night coming from the highway - there was a weird left-hand exit that we almost missed."Read full review
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PRICE RANGE
C$213 - C$350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites boston peabody hotel peabody, springhill suites peabody, peabody springhill suites
LOCATION
United StatesMassachusettsPeabody
NUMBER OF ROOMS
164
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about SpringHill Suites Boston Peabody
Which popular attractions are close to SpringHill Suites Boston Peabody?
Nearby attractions include Cabaret Lounge (0.9 km) and Newhall Memorial Park (1.2 km).
What are some of the property amenities at SpringHill Suites Boston Peabody?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites Boston Peabody?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites Boston Peabody?
Guests can enjoy free breakfast during their stay.
Is parking available at SpringHill Suites Boston Peabody?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites Boston Peabody?
Conveniently located restaurants include Marco's Restaurant, Santarpio's Pizza, and Spinelli's Pasta and Pastry Shop.
Are there opportunities to exercise at SpringHill Suites Boston Peabody?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at SpringHill Suites Boston Peabody?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does SpringHill Suites Boston Peabody offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to SpringHill Suites Boston Peabody?
Many travellers enjoy visiting Phillips House (7.5 km), Saugus Iron Works (6.3 km), and Ropes Mansion and Garden (7.7 km).
Is SpringHill Suites Boston Peabody accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.