Hyatt Vacation Club At Coconut Cove
Hyatt Vacation Club At Coconut Cove
11800 Coconut Plantation Dr, Bonita Springs, FL 34134
Full view
View all photos(933)933
Room & Suite (342)
Pool & Beach (204)
View prices for your travel dates
No prepayment needed
C$236
C$212
C$236
C$213
Go to your Happy Price
C$236
C$212
Did you already book this hotel?
About
4.5
#4 of 16 hotels in Bonita SpringsLocation
Cleanliness
Service
Value
Adjacent to the lush greens of a beautiful golf course, Coconut Cove is the perfect sanctuary for anyone looking for relaxation, exploration, and recreation. Here, Owners and guests can drift along the resort’s 1,000-foot lazy river, wade into four other swimming pools, and unwind in the steam room and sauna. Other exciting options include visiting the resort’s private island, enjoying Bonita Springs’ bounty of parks and other nature attractions, and fueling up for upcoming adventures at on-site eateries. At Coconut Cove, you choose your own vacation adventure: jam-packed or relaxing, social or secluded — or a combination of all four — and leave content.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Golf course
Babysitting
Parking
Wifi
Sauna
Hot bath
Lazy river
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Restaurant
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Spa
BBQ facilities
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Clothes dryer
Laundry service
Self-serve laundry
Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Family
Languages Spoken
English
Location
11800 Coconut Plantation Dr, Bonita Springs, FL 34134
Getting there
Southwest Florida Regional Airport
16.2 km•
See all flights
Page Field
19.9 km•
See all flights
Rental Cars
371 Restaurants
within 10 kilometers
764Reviews67Q+A100Room tips
Reviews
Traveller rating
- 539
- 136
- 44
- 22
- 23
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
The resort is a beautifully-maintained collection of pools and gardens - an oasis from the multitude of stores, restaurants, etc just a mile away on busy Tamiami Trail., The proximity of services makes this location especially wonderful for families. The boat trip to the private beach (included with the room) was memorable - many dolphins played in our wake.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann G, Front Office Manager at Hyatt Vacation Club At Coconut Cove
Responded Jan 14, 2020
Thank you for your kind words and review! We are so glad you enjoyed your stay with us and hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came here looking for a change of scenery after being cooped up due to the ongoing pandemic. We picked up groceries or ordered takeout for dinner. Our days were spent at the pool or the beach, away from other individuals. To get to the beach, you have to make a reservation in advance and then get yourself to the ferry launch. In the past, they had a trolley shuttle that would take you to the launch but due to Covid that isn’t happening at this time. Once at the beach, it’s definitely relaxing!
Back at the resort, the pool was nice. While there are many chairs, the social distancing there was “interesting”. Some random chairs were blocked off, but I was surprised at how minimal this was. 1 out of the 5 days we were there we saw someone walking around the pool cleaning. The rest of the days we didn’t see any cleaning up around the pool going on which was rather interesting seeing as how we had gone to the Hyatt Residence Club in Sedona and they had a very thorough disinfecting process after guests left the pool chairs and tables.
The rooms themselves are showing wear, however we do plan to return in the future due to the amenities, location and attentiveness we get while being there. Anything we needed during our stay, the front desk was on it. All in all, we look forward to returning in the future.
Back at the resort, the pool was nice. While there are many chairs, the social distancing there was “interesting”. Some random chairs were blocked off, but I was surprised at how minimal this was. 1 out of the 5 days we were there we saw someone walking around the pool cleaning. The rest of the days we didn’t see any cleaning up around the pool going on which was rather interesting seeing as how we had gone to the Hyatt Residence Club in Sedona and they had a very thorough disinfecting process after guests left the pool chairs and tables.
The rooms themselves are showing wear, however we do plan to return in the future due to the amenities, location and attentiveness we get while being there. Anything we needed during our stay, the front desk was on it. All in all, we look forward to returning in the future.
Read more
Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann Gabriel, Guest Services / Front Office at Hyatt Vacation Club At Coconut Cove
Responded Dec 9, 2020
Thank you for your review! We appreciate your feedback and have taken it back to our teams. We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We own at Key West Beach Club. But Bonita Springs is so much closer and our grandsons love the lazy river so we book there about once a year. This is the first time back since the pandemic began. We had booked two, TWO BEDROOM units. We have never had a problem booking these in the past. We got two lock off’s. Meaning a one bedroom unit and outside the door was another lockable unit Basically two separate hotel units with a little common entryway. We have young grandsons but apparently there were no other rooms available to switch. We used the door stops to keep the inner doors open so we could hear the kids if needed. Several times during our stay housekeeping would just walk in through the outer door. Yes we complained, but basically got “Sorry , we’ll talk to housekeeping”, only to have it happen again the next night. The most disturbing time it happened was at 10:30 PM. The children were asleep in bed., my daughter and son in law about to go to bed, and this man just walks in! No knocks, no nothing, just walked in!! He quickly turned around said he was from housekeeping and left. We think he was just looking for a place to sleep. When a family requests a two bedroom unit, they need a two bedroom unit! A lock off is not a two bedroom unit and does not provide adequate security, especially when there are young children. Will we be back, of course, but we will be purchasing and using a travel door look so if we get a lock off again, this won’t happen. The first photo that I posted is of the outer door there is no lock at all on it so if you’re inside the room you cannot secure it and housekeeping can just walk in
Read more
Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rey Martinez, General Manager at Hyatt Vacation Club At Coconut Cove
Responded Aug 14, 2021
Thank you for your feedback, I am sorry that your experience was not positive with the two bedroom lock-off. In the future, please feel free to contact me directly at the resort after booking, so that we can see if a Two bedroom Villa units is available ahead of your arrival. In addition, the outer lock-off door can have a deadbolt function added to it. I am sorry of this service was not offered, and I will definitely work with our Housekeeping team to make sure we are knocking when delivering items to the rooms. I do sincerely hope you will return to Coconut Plantation.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pools aren’t really that “heated”. There’s supposed to be daily housekeeping (picture attached) but because we “booked a studio”, we only had trash picked up and new towels provided (when the pamphlet in the room said all housekeeping services are provided daily), and they showed up at almost 5pm to do this (the place wasn’t full at all). They charge $400-$600 a night on average I might add, what a joke.
Save your money and stay at a Hyatt Place (or Motel 6), especially when the front desk says you get better value from those (they said the pamphlet was also wrong, that’s not my problem). This will be our one and only time staying at a Hyatt Residence Club. I still can’t believe they charge so much for so little, it’s insulting.
Save your money and stay at a Hyatt Place (or Motel 6), especially when the front desk says you get better value from those (they said the pamphlet was also wrong, that’s not my problem). This will be our one and only time staying at a Hyatt Residence Club. I still can’t believe they charge so much for so little, it’s insulting.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have spent two weeks here and the service has been wonderful. The 2 bedroom condo has everything you could need & they come with towels & trash every day with a mid week cleaning. Games & movies can be borrowed from the front desk. The pools are heated (one is not) along with the lazy river which is fun. The Veranda at the pool is great for lunch and cocktails. Make sure to take advantage of the private beach at Big Hickory & also use of some facilities at the Hyatt Regency! The Hyatt does it right!!!
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann G, Front Office Manager at Hyatt Vacation Club At Coconut Cove
Responded Feb 8, 2020
Thank you for your review! We are so glad you enjoyed your stay with us and hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On the plus side, having washer & dryer was great, and we saved a lot each day by having a full kitchen (and grills outside). They provided all the pans, plates and such, very nice. We enjoyed simple breakfasts and several evening meals at home. They also have a very nice and current DVD collection at the front desk.
Units face golf course, which is fine if that's what you want, but there is no water or nearby beach. Taking a tram to a boat to get to a beach without amenities isn't our idea of fun.
We were put off because the pool temp wasn't what we were told it would be, even on hottest January day in history. Good news, they have a drink of the day, 1/2 of the normal $15 per drink. Bad news, you can't bring your own juice boxes, snacks or other into pool area. It's not a safety thing, you can have those things but you have to buy theirs.
Units face golf course, which is fine if that's what you want, but there is no water or nearby beach. Taking a tram to a boat to get to a beach without amenities isn't our idea of fun.
We were put off because the pool temp wasn't what we were told it would be, even on hottest January day in history. Good news, they have a drink of the day, 1/2 of the normal $15 per drink. Bad news, you can't bring your own juice boxes, snacks or other into pool area. It's not a safety thing, you can have those things but you have to buy theirs.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Big rooms, with washer dryer and full kitchen. Stop at grocery and liquor store on your way to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rey M, General Manager at Hyatt Vacation Club At Coconut Cove
Responded Jan 23, 2020
Thank you for your feedback, we appreciate it. While many or our guests enjoy visiting Estero Bay and our Island beach amenities, I can understand if you prefer a property with the beach on site. We do heat 4 of our 5 pools and river to between 82 and 85 degrees, I do apologize if you felt they were not warm enough during your stay. We do hope you will return to Coconut Plantation in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The facility is outstanding and the January weather was wonderful. We particularly enjoyed the spacious units, lazy river and warm pools, the pleasant boat ride to the private beach, found reasonable golf near by with some effort, pickleball, and pickup tennis game nearby. The staff was very friendly. Timeshares are affordable through resales.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann G, Front Office Manager at Hyatt Vacation Club At Coconut Cove
Responded Jan 20, 2020
Thank you for your review! We are so glad you enjoyed your stay with us and hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Resort was short staffed. Restaurant opened and closed at strange times so be sure to bring your own groceries. The mgmt here needs to revisit the "rules" in place that made no sense whatsoever and created a poor customer experience. If you have a sign in the fitness room that reads "8 people max" yet you're only letting in 1 person at a time which you have to reserve in advance?? awful. DO research on the safe ways to have a fitness room open. This location has a self service "holiday-inn express" feel. My 1 bdrm suite had outdated decor and was wedged in between other rooms on an angle so people could look into my balcony/room. Couldn't even open the door to patio due to noise. Wont be returning. Will not be using points here again, other properties are much nicer and have much better amenities.
Read more
Date of stay: April 2021
Rooms
Service
Sleep Quality
Room Tip: My balcony was not private at all. frustrating
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rey Martinez, General Manager at Hyatt Vacation Club At Coconut Cove
Responded Apr 27, 2021
Thank you for your feedback regarding your stay. Currently in April our Veranda Bar and Grill is open 7 days a week from 11am to 7pm, with a bonus hour until 8pm Fri-Sunday. Coconuts Bar is open from 11:30am-6pm (weather permitting). We also currently allow up to eight people in our fitness center from a maximum of two households, with reservations. We appreciate your feedback, and will continue to review our procedures with the Hyatt Residence Club, in order to provide the best possible experience, while maintaining the protocols designed for the safety of our guests. I would welcome the opportunity to discuss your stay as well over the phone, and can be reached by dialing the Resort directly at 239-947-7300.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is very nice and they've done a good job cleaning up after Hurricane Ian. Several things remain closed: the resort beach, Big Hickory Island, Camp Manatee kids club, and Coconut’s Bar. Unfortunately, we weren't notified of these closures until the week before our trip but we enjoyed the pool and lazy river.
We stayed 4 nights and had two units, a 2 bedroom and a 1 bedroom. The rooms are spacious, the beds are comfortable, the patio is large with ceiling fans and screens, and the kitchens had everything we needed to make meals.
A few issues...
1. The coffee pot wouldn't turn on; we had to make several calls and ended up taking it to the front desk to talk to someone in person before we got a replacement.
2. The microwave stopped working but maintenance showed up within 30 minutes to fix the tripped breaker which is located behind a framed piece of art near the front door.
3. One of the bathroom sinks was so clogged that it wouldn't drain at all. I removed the drain plug and it was full of black gunk and hair. We called maintenance again and they arrived within 30 minutes to clean it.
4. Another bathroom had a similar issue but we just let it go since it wasn't as bad. I did notify the front desk when I checked out and recommended that they talk to housekeeping about communicating with maintenance when they notice an issue so the guests aren't left with the responsibility. She just looked at me...no apology.
Overall, the front desk staff isn't friendly at all. They don't seem to like their jobs or people. Housekeeping does a good job cleaning but several times I walked by her and said "hello" or "good morning" and she didn't even smile back. The concierge was nice and one other young guy smiled a lot and showed enthusiasm being around guests. We encountered him a few times at the pool.
My recommendation to management is to train your staff in customer service, teach them how to carry on a basic conversation with guests, and tell them to smile often (or at all). We've never experienced such poor service at a Hyatt Residence Club/Hyatt Vacation Club and we've been owners for over 17 years. We checked into a Hyatt Place in Tampa the day we checked out and we were treated far better there than at Hyatt Vacation Club Coconut Cove.
We stayed 4 nights and had two units, a 2 bedroom and a 1 bedroom. The rooms are spacious, the beds are comfortable, the patio is large with ceiling fans and screens, and the kitchens had everything we needed to make meals.
A few issues...
1. The coffee pot wouldn't turn on; we had to make several calls and ended up taking it to the front desk to talk to someone in person before we got a replacement.
2. The microwave stopped working but maintenance showed up within 30 minutes to fix the tripped breaker which is located behind a framed piece of art near the front door.
3. One of the bathroom sinks was so clogged that it wouldn't drain at all. I removed the drain plug and it was full of black gunk and hair. We called maintenance again and they arrived within 30 minutes to clean it.
4. Another bathroom had a similar issue but we just let it go since it wasn't as bad. I did notify the front desk when I checked out and recommended that they talk to housekeeping about communicating with maintenance when they notice an issue so the guests aren't left with the responsibility. She just looked at me...no apology.
Overall, the front desk staff isn't friendly at all. They don't seem to like their jobs or people. Housekeeping does a good job cleaning but several times I walked by her and said "hello" or "good morning" and she didn't even smile back. The concierge was nice and one other young guy smiled a lot and showed enthusiasm being around guests. We encountered him a few times at the pool.
My recommendation to management is to train your staff in customer service, teach them how to carry on a basic conversation with guests, and tell them to smile often (or at all). We've never experienced such poor service at a Hyatt Residence Club/Hyatt Vacation Club and we've been owners for over 17 years. We checked into a Hyatt Place in Tampa the day we checked out and we were treated far better there than at Hyatt Vacation Club Coconut Cove.
Read more
Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyatt Vacation Club, Other at Hyatt Vacation Club At Coconut Cove
Responded Sep 5, 2023
Hi Ann. Thank you for your review! We have addressed your concerns with our management team and will ensure our staff are communicating and providing friendly service. We appreciate the feedback, and we hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent a week at Coconut Plantation with my family. The service is amazing and the outdoor space is beautiful. It is a perfect place for a family to spend time together as there is a beautiful kiddie pool, a fabulous river pool and a well designed main pool with lovely waterfalls. My only negative is that is was pricey as a one bedroom apartment was $750 a night and the room was very average.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann G, Front Office Manager at Hyatt Vacation Club At Coconut Cove
Responded Feb 29, 2020
Thank you for your review! We are glad you enjoyed your stay with us and we will take your feedback in regards to the rate back to our teams for review! We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, there is a Publix Grocery Store 5 to 10 minutes from the Hyatt Residence Club and there is also an outdoor mall called Coconut Point that has shops and restaurants available.
Hello, the Hyatt Regency is exactly a mile from the Hyatt Residence Club. There is no transportation available to and from.
Currently the Beach, Restaurant and Spa outlets are available for guest use across the properties year round. Our guests have limited access via a wristband system during some parts of the year, and some blackout dates apply. Please feel free to call the Resort for more information.
Hi!
There is no parking fee at the Residence Club.
The water slides are not at the Residence Club, they are at the hotel next door. Last time we went to the hotel while staying @ Residence Club there were no fees. I know that as of last October, they were allowing a smaller amount of guests to go over on guest passes. Also, it depends on when you’re going because sometimes they don’t allow guests passes at all (holidays, especially) so I would confirm availability with the concierge @ Residence Club before your stay.
No, parking is free to guests.
…
"Stay at Hyatt regency or go to a local chain for better quality. Unless only pool matters"Read full review
…
PRICE RANGE
C$275 - C$472 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt coconut plantation hotel bonita springs, hyatt bonita springs, hyatt hotel bonita springs
LOCATION
United StatesFloridaSouthwest Gulf CoastBonita Springs
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHyatt Vacation Club At Coconut Cove - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Hyatt Vacation Club At Coconut Cove
Which popular attractions are close to Hyatt Vacation Club At Coconut Cove?
Nearby attractions include Congo River Golf (3.6 km), Brainiaxe and Escapes (4.4 km), and Lovers Key State Park (3.6 km).
What are some of the property amenities at Hyatt Vacation Club At Coconut Cove?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Vacation Club At Coconut Cove?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Vacation Club At Coconut Cove?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Vacation Club At Coconut Cove?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Vacation Club At Coconut Cove?
Conveniently located restaurants include Flippers on the Bay, Lapa's Costa Rican Bistro, and Tommy Bahama Marlin Bar & Store.
Are there opportunities to exercise at Hyatt Vacation Club At Coconut Cove?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hyatt Vacation Club At Coconut Cove?
Yes, laundry service and self serve laundry are offered to guests.
Does Hyatt Vacation Club At Coconut Cove offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hyatt Vacation Club At Coconut Cove?
Many travellers enjoy visiting Estero Historical Society (4.2 km).
Does Hyatt Vacation Club At Coconut Cove have any great views?
Yes, guests often enjoy the lagoon view available here.