Sheraton Grand Hiroshima Hotel
12-1 Wakakusacho, Higashi-Ku, Hiroshima 732-0053 Hiroshima Prefecture
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About
4.5
#3 of 110 hotels in HiroshimaLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Rest easy at Sheraton Grand Hiroshima Hotel. Our hotel in Hiroshima City, Japan is located next to JR Hiroshima Station with direct access to the bullet train and bus terminals, we place guests in the middle of all of the top destinations in Hiroshima City. After a busy day, unwind enjoying the finest and freshest cuisine and cocktails at our restaurants and bar.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Paid wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Banquet room
Meeting rooms
Spa
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Dry cleaning
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, Japanese
Location
12-1 Wakakusacho, Higashi-Ku, Hiroshima 732-0053 Hiroshima Prefecture
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Hiroshima Intl Airport
41.2 km•
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Marine Corps Air Station Iwakuni
35.4 km•
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Rental Cars
488 Restaurants
within 0.5 kilometers
Reviews
4.5
2,526 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Sheraton Grand Hiroshima Hotel garners positive feedback for its strategic location adjacent to Hiroshima Train Station, with many guests appreciating the easy access it provides. Its modern and clean atmosphere, particularly noted in its spacious rooms and well-maintained bathrooms, earns praise from visitors, though a few have commented on dated elements and musty odors.
While the staff's friendliness is often highlighted, some guests have encountered inconsistent service. Opinions on value vary, with a mix of reviews noting reasonable pricing for the amenities offered, contrasted by mentions of additional charges and less impressive features.
Location
Convenient
Atmosphere
Modern
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
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2,526Reviews26Q+A100Room tips
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Detailed Reviews
When we initially planned a trip to Hiroshima, I did not expect much from the accommodations but we were pleasantly surprised by the Sheraton Hiroshima. The staff were warm and extremely helpful. The hotel is elegant and the location is great, It’s adjacent to the rail station but quiet and across the street from Hiroshima Ekie, a shopping complex with an excellent choice of restaurants including a group of okinomiyaki places a little more upscale than Okinomimura (although our favorite still was in Miyajima - Darumano Hassho). The breakfast is a Japanese-Western buffet and well worth $28. The “maple and lemon route” bus are easily accessed at the train station. The fares are $2 or can be covered by a JR pass allowing for easy downtown access, including the Peace Park. I would strongly encourage a stay here if in the area.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Sheraton is at a great location for Hiroshima rail station, you leave the station from the north entrance and keep at the same level, take a right as you leave the station and follow the walkway into the hotel which you will see directly in front of you. You enter the hotel on floor 2 and take the lift to the lobby
The hotel was a lot better than expectation with the room being extremely clean with no damage or stained furnishings. We had a king room that did have a large bed, which was very comfortable with fine linen and pillows. The room was large and of an “open” bathroom, which was my first. The sink and pedestal were in the bed room with the bath and shower being in a separate room in a “wet room” . It had a separate toilet room, with all the “extras” of shower, bidet and flush. There were plenty of towels, of good quality, and extra amenities such as sponge, razor, toothbrush, creams and the like.
We were only here for two nights and had room only, so did not use the F&B facilities of the hotel. The hotel is in a great location within easy walking distance to the “peace park and dome”, with the walk taking you through an interesting shopping area.
Within the station area there is a food court with many different styles of eating, so there are plenty of places to get breakfast, lunch or dinner at very reasonable prices. If you choose to eat dinner here, my tip would be eat early or you will be queing for along time to get a table.
Overall, our stay was extremely comfortable and the reception staff most courteous making this an excellent stay.
The hotel was a lot better than expectation with the room being extremely clean with no damage or stained furnishings. We had a king room that did have a large bed, which was very comfortable with fine linen and pillows. The room was large and of an “open” bathroom, which was my first. The sink and pedestal were in the bed room with the bath and shower being in a separate room in a “wet room” . It had a separate toilet room, with all the “extras” of shower, bidet and flush. There were plenty of towels, of good quality, and extra amenities such as sponge, razor, toothbrush, creams and the like.
We were only here for two nights and had room only, so did not use the F&B facilities of the hotel. The hotel is in a great location within easy walking distance to the “peace park and dome”, with the walk taking you through an interesting shopping area.
Within the station area there is a food court with many different styles of eating, so there are plenty of places to get breakfast, lunch or dinner at very reasonable prices. If you choose to eat dinner here, my tip would be eat early or you will be queing for along time to get a table.
Overall, our stay was extremely comfortable and the reception staff most courteous making this an excellent stay.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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It's about 5 minutes by foot from the railway station, at which you'll find supermarkets and restaurants. It's great just to be able to wheel your suitcase right into the lobby of the hotel, there's no escalators from the time you get off the train. Rooms are good size. The breakfast is okay, not extraordinary. Downside is that you have to pay to use the spa/pool. Unfortunate policy decision, just puts people's backs up.
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Date of stay: March 2019
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is right next to the JR Hiroshima station so getting there is very easy if you are arriving on the train. The Hiroshima JR loop buses that takes tourists around the city also starts and ends at the station so if you are visiting Hiroshima as a tourist the hotel location is hard to beat.
The property itself is modern and clean. The rooms are large and since we were upgraded to a high floor room we had an excellent view of the city from our room. The staff were all friendly and efficient.
We didn’t go for the breakfast buffet but orders room service and the food was excellent and service quick. The breakfast always arrived exactly at the time we had requested for.
The train station has some really good restaurants (especially the sushi place) so that saved us the bother of finding places to eat.
I would highly recommend this hotel in Hiroshima.
The property itself is modern and clean. The rooms are large and since we were upgraded to a high floor room we had an excellent view of the city from our room. The staff were all friendly and efficient.
We didn’t go for the breakfast buffet but orders room service and the food was excellent and service quick. The breakfast always arrived exactly at the time we had requested for.
The train station has some really good restaurants (especially the sushi place) so that saved us the bother of finding places to eat.
I would highly recommend this hotel in Hiroshima.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Get a high floor room if you can
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was a nice discovery. It’s actually linked by a walkway from the station where the Shinkansen arrives. You my roll your bags to its side entrance and take elevators up to the lobby and then walk to the reception. The staff there is attentive and seeks you out whenever you walk in and deals with you politely and purposefully. The room was nice with a city view and it had good amenities and coffee and various teas. A toilet with a bath and tub. The access to the executive lounge was a boon and gave us happy hours as well as a continental breakfast. Very nice stay, very efficient staff.
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Date of stay: December 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Usually I stay at another hotel near the Hiroshima Station, but it was booked up. What a terrific surprise to find the Sheraton with its spacious rooms and modern bathrooms! I now plan to always reserve this Hiroshima hotel if I return to the city.
Unlike most rooms in Japan, the Sheraton accommodation was huge! I also liked the shower and tub area, which uses a cool design of the shower water flowing under the tub. The sink and toilet were separate from the tub room, so two people can get ready in the morning easily.
The room includes bottled water, an electric kettle, tea bags, slippers and pajamas. It all seemed very clean.
For breakfast, I just went to the convenience store in the station. You simply walk on a ramp to get to/from the train station.
One negative: you cannot hail a taxi from in front of the hotel, but the station is a mere minutes away.
Unlike most rooms in Japan, the Sheraton accommodation was huge! I also liked the shower and tub area, which uses a cool design of the shower water flowing under the tub. The sink and toilet were separate from the tub room, so two people can get ready in the morning easily.
The room includes bottled water, an electric kettle, tea bags, slippers and pajamas. It all seemed very clean.
For breakfast, I just went to the convenience store in the station. You simply walk on a ramp to get to/from the train station.
One negative: you cannot hail a taxi from in front of the hotel, but the station is a mere minutes away.
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Date of stay: April 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Book early to get a good rate. When I reserved the room in January 2023 for April 2023, my rate...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Like the ad for another hotel chain used to declare: No surprises here. And, indeed, there are no unpleasant surprises at this hotel. Check in was pleasant and professional. The rooms are modern, large with excellent amenities, including bottled water and fluffy towels, and excellent beds. The room is open concept - meaning the sink is separated from the bedroom by a partial screen which forms a mirror at the back - but the toilet and bathroom are private. So no problem here for the shy.
The hotel is in a good area for restaurants and adjacent to a transportation hub.
All in all good value and a relaxing stay was had.
The hotel is in a good area for restaurants and adjacent to a transportation hub.
All in all good value and a relaxing stay was had.
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Loved this place at first sight; so conveniently located in the heart of Hiroshima City, walk-in train, Shinkansen and bus stations, shopping, food, sightseeing, and all of the above. Classy, and with stamps of Marriot Groups elegance on services and accommodations with staffs ready and willing to provide and please its guests. Excellent breakfast spread for everyone added with Oriental hint. Well maintained facilities, spa, gym and large indoor pool. That makes this hotel a secret jewel of Hiroshima, and our stay very pleasantly wonderful as we visited the city and surrounding areas. Thank you Sheraton.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a bright, modern, airy room at this hotel which practically connects to the train station. There was a shower bathtub room and island sink which acted as a room divider to the bath. There was a desk and other seating area. We are Bonvoy loyalists so we had access to their very nice club for happy hour. The breakfast buffet was plentiful and very good. ….Everything you could want plus fresh squeezed orange juice. I would highly recommend this hotel.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pleasantly pleased to see the hotel right next to the station and well-connected at the 2nd floor of Hiroshima JR station. A covered walkway brought me to the hotel and room was ready before 3 pm which was perfect. The room was spacious and clean, with great cityview. Although near to the station, room was soundproof so I could enjoy the silence and be sure I will not be disturbed by train/street noise. I opted for breakfast on one of the mornings and the spread was quite extensive. Wanted to book a massage but it was fully booked, hence a pity. Overall a wonderful and comfortable stay and highly recommended!
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I Don't Know.
Yes, it stops at the train station, and the hotel is right there.
No doubt. (^o^)/
"Just make sure you take the elevator up to the lobby, walk pass the Bridge Cafe for check in as it is not located on the ground floor. "Read full review
"Take the train to Hiroshima and this hotel is literally a walking distance from the station. They even have a walkway connecting the two."Read full review
"If you can stand the bad service at the restaurant n fishy smell all over the lobby go for it"Read full review
"The lobby is on the 4th floor of the building facing the Hiroshima station. Use the elevators to access the lobby for check in."Read full review
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PRICE RANGE
C$222 - C$376 (Based on Average Rates for a Standard Room)
LOCATION
JapanChugokuHiroshima PrefectureHiroshima
NUMBER OF ROOMS
233
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Sheraton Grand Hiroshima Hotel
Which popular attractions are close to Sheraton Grand Hiroshima Hotel?
Nearby attractions include Ekie (0.1 km), Hiroshimaokonmi Monogatari (0.4 km), and Enko Bridge (0.5 km).
What are some of the property amenities at Sheraton Grand Hiroshima Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Grand Hiroshima Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grand Hiroshima Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Hiroshima Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Sheraton Grand Hiroshima Hotel?
Conveniently located restaurants include Sushitei Hikarimachi, Roopali Honten, and Reichan.
Are there opportunities to exercise at Sheraton Grand Hiroshima Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sheraton Grand Hiroshima Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grand Hiroshima Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Sheraton Grand Hiroshima Hotel?
Many travellers enjoy visiting Hiroshima Peace Memorial Park (2.4 km), Atomic Bomb Dome (2.2 km), and Peace Flame (2.3 km).
Does Sheraton Grand Hiroshima Hotel have any great views?
Yes, guests often enjoy the mountain view available here.