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About
3.5
#1 of 5 resorts in Giza
Location
Cleanliness
Service
Value
Only a short distance from Giza at the foot of the Pyramids lies the Cairo Pyramids Hotel. The hotel is the perfect starting point for sightseeing, relaxation and business meetings alike. With elegantly appointed rooms and suites, two swimming pools and a variety of bars and restaurants to choose from. Both the Garden wing is offering guests a contemporary, convenient and comfortable experience. Just 35 kilometer from downtown and 51 kilometers from Cairo airport and with easy access to the new industrial areas around the city.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Arabic
Location
Alexandria Road, Giza 3515011 Egypt
Name/address in local language
Cairo Pyramids Hotel
1,537 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We stayed here for 2 nights as part of a recent tour and found this to be a great hotel in close proximity to the pyramids. All staff were extremely helpful and courteous and rooms were very clean. We had wood fired pizzas for dinner and these were very tasty and reasonably priced. Pool looked good however did not venture in !
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inas Sultan, General Manager at Cairo Pyramids Hotel
Responded Mar 8, 2020
Dear Leoniem We would like to thank you for your recent visit to our Hotel . It was truly a pleasure to serve you. We are delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Thank you for your comments, we highly appreciate your concern, I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager
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I stayed here 3 times as part of a tour group. The breakfast was very good. Food at the restaurant by the pool was reasonably priced and good. They had a lot of variety including middle eastern mezzes and Italian dishes. The rooms were disappointing however. The biggest positive was the room was spacious. Since I stayed here 3 times and mentioned my disappointment to my tour company, they tried to get me a better room each time, but each one had issues, noise, plumbing that didn't work, etc. The rooms we stayed in were in the Cairo Pyramids section and were not well insulated, so you could hear all the people passing by the rooms on the main walkway (early and late arrivals), and kitchen staff rolling carts in the early morning. I was given a room further back on my last visit and I heard street traffic, horns honking. The rooms look like they are from the 1960s and need updating with new bedding. Originally I had booked a 2 day extension, but canceled it. Despite the inconvenience of switching to a different hotel, it was worth moving to a hotel that had nice, comfortable bedding and quiet rooms.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip:A room away from the walkway between the 2 hotel lobbies to avoid the noisy carts, & people...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inas Sultan, Guest Services / Front Office at Cairo Pyramids Hotel
Responded Jun 26, 2022
Dear Roln First of all we would like to thank you for choosing Cairo Pyramids Hotel , It was truly a pleasure to serve you. Thank you for excusing us for the inconveniences that you have had encountered during your stay. Please rest assure that we took this issue seriously and we are tracing the whole issue to get aware of what exactly took place , Meanwhile , please be informed that we will take the necessary action to insure and avoid the re-occurrence of such things to gain the satisfaction of our valuable guest such as your good self. Therefore, we would like to thank you for giving us another chance to extend you our true excellence in hospitality hopping that the above can meet your satisfaction. We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Best Regards Inas Sultan Quality Control Manager
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I think the best way to describe this Hotel is its one hotel with 2 sides 1 side is called Cairo Pyramids the other is Steignberger Pyramids We were booked into the Cairo Pyramids side We we're staying here for 3 nights. We arrived at the hotel about 23:00 to be told they couldn't find our reservation. We got out all of our paperwork and looked for any phone numbers, for them to contact someone, regarding our booking. In the end they asked us to pay $80 for the 1st night. This would be refunded when they'd sorted out our booking in the morning. Next morning we we're told to make enquiries at the Steignberger side reception to see if they could find our reservation. They told us to leave it with them. We did & went out on our trip.
When we returned, later, we were told it had been sorted & our money refunded. They did not elaborate on why our reservation couldn't be found.
Room : We asked if we could change rooms we have never been anywhere before & asked to change rooms. The first room was 312 the bathroom was very tired looking, the room overall was clean, just the bathroom was in need of some TLC. Our next room 106 was slightly better the bathroom still could do with a bit of TLC the fridge didn't work and we did request a safe but one never materialised.
Pool area: On the afternoon we did get to spend time round by the pool we we're told at about 5 o'clock the pool would be closing.
Reception: The staff we're more than helpful when we asked for assistance with checking our tour ect & on our last day we we're able to keep our room on untill 14:00 at no extra charge.
Breakfast: plenty of choice
Location: It seemed to be in a good location for the trips we did Pyramids & Cryptic Cairo.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shereen Anis, Marketing at Cairo Pyramids Hotel
Responded Oct 29, 2022
Dear Tracey, I would like to seize this opportunity to thank you for choosing Cairo Pyramids Hotel as your venue and sharing with us your constructive feedback. Looking forward to excuse us for the inconveniences that you have had encountered during your stay. Rest assured that we will take this issue seriously and take the necessary action to insure and avoid the re-occurrence of such things again. Looking forward to welcome you again in our hotel on the near future. Yours Sincerely, Hotel Management Team
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Stayed for 3 nights as part of a group tour. This hotel has some good points, but it’s bad points overshadow everything else. In essence this is a very tired hotel. The rooms leave a lot to be desired, about 2 star in reality. One of our bedside lights did not work, the toilet seat was only connected to the toilet with one of its 2 bolts, and the wooden wardrobe sliding door was stuck fast in the closed position which meant that we could not hang everything up. Others in our group reported similar type issues with their rooms.
Reception staff are friendly, and the bar serves snacks which were fine to eat in the evening. Most of the cooked buffet breakfast items were cold rather than warm or hot.
The hotel enjoys a good position close to the Pyramids and the new Egyptian museum, but even so I would not stay here again out of choice. The rooms need major money spent on them to bring them up to even a basically acceptable standard.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inas S, Quality Control Manager at Cairo Pyramids Hotel
Responded Mar 10, 2020
Dear Pioneer First of all I would like to thank you for choosing Cairo Pyramids Hotel Thank you for excusing us for the inconveniences that you have had encountered during your stay regarding the room and bathrooms issues Therefore, I would like to thank you for giving us another chance to extend you our true excellence in hospitality hopping that the above can meet your satisfaction. We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Best Regards Inas Sultan Quality Manager
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Disappointing. This is a 3 star hotel at best. Be careful with the websites and pictures. You will not be able to see the pyramids from your room or the pool, or anywhere in the hotel. You will need to stand outside the front door of the hotel and look left for a pyramid view. The glossy photos are taken from the sister hotel next door, which is accessible from this hotel. This hotel is model on a bungalow style, with some having another room above. Most rooms are ground level so no view I'm afraid. Pool is good, although limited sunbeds. Saying that, most visitors will be there to visit the pyramids or museums. The new Egyptian Museum (not open yet) is literally across the road, but there is no safe way to get to it at this time. That may change when building work concludes. Positives first - the entrance, lobby and food are great. Hotel staff are friendly and helpful. Good food at Il Gardino poolside restaurant - recommended. Negatives - Our room was old and tired, with cracked tiles around the bath/shower, which has leaked over the years causing rotting to the base of the bathroom door. There is a safe in the room, but it is not secured to anything! So, you can put your valuables in it, lock it up nicely, ready for someone to pick up the safe and carry it away, knowing that it contains everything of value! Early one evening, water poured through the ceiling from the room above, onto the floor of our room. Hotel staff responded quickly, and after the maintenance person inspected the problem, visited the room above, banged around for a short time, we were moved rooms. Fortunately, none of our belongings were soaked with other guests' waste shower/bath water.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shereen Anis, Marketing at Cairo Pyramids Hotel
Responded Nov 16, 2022
Dear Christ, First of all we would like to thank you for choosing Cairo Pyramids Hotel, It was truly a pleasure to serve you. Thank you for excusing us for the inconveniences that you have had encountered during your stay. Rest assured that we took yoyr constructive comments seriously and shared with the management team for improvement. Therefore, we would like to thank you for giving us another chance to extend you our true excellence in hospitality hopping that the above can meet your satisfaction. We look forward to welcoming you once again at our hotel. Yours Sincerely, Hotel Management Team
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This tired, old hotel is dirty and poorly maintained. Only people on group tours stay there, only a fool would choose this motel on their own. It’s smoky everywhere, including in the lobby and restaurant. Requested a working hairdryer repeatedly, was told their are on their way. 5 hours and 10 phone calls later they showed up. The pictures do say it all.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inas S, Quality Control Manager at Cairo Pyramids Hotel
Responded Jan 6, 2020
Dear Catherine We would like to thank you for your recent visit to Cairo Pyramids Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern. we regret to hear about the problems that you have encountered and failed to meet your expectation in some aspect specially the cleanliness, restaurant and Maintenance issues and Parking issues , so please accept my apology for the inconvenient caused during your stay. We have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sultan Quality Control Manager
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Cairo Pyramids Hotel are the bungalows belonging to the Steigenberger Pyramids Hotel. It's important to mention that to your taxi driver or if you book tours online, since the hotel doesn't have any name written on the street side, and a lot of Taxi or tour drivers don't know it. That said, the rooms are large and clean, the furniture looks a bit old, but it's OK. Room has central AC, refrigerator, safe and TV. Bath is also roomy and clean. You get your own patio area with a table and some chairs. The hotel has a pool and a restaurant with Pizza, European and Arabic options, they serve alcohol too. All the employees were nice and helpful. The location is just across the yet to be opened Grand Egyptian Museum, about 3 km from the Pyramids, but you only see them if you go on the street in front of the hotel. Overall, a good value for money, since it only cost about 70 USD per night including breakfast.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inas Sultan, Guest Services / Front Office at Cairo Pyramids Hotel
Responded May 24, 2022
Dear Dinu First of all we would like to thank you for choosing Cairo Pyramids Hotel, It was truly a pleasure to serve you. Thank you for excusing us for the inconveniences that you have had encountered during your stay. Please rest assure that we took this issue seriously and we are tracing the whole issue to get aware of what exactly took place , Meanwhile , please be informed that we will take the necessary action to insure and avoid the re-occurrence of such things to gain the satisfaction of our valuable guest such as your good self. Therefore, we would like to thank you for giving us another chance to extend you our true excellence in hospitality hopping that the above can meet your satisfaction. We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Best Regards Inas Sultan Quality Control Manager
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This is the second hotel in this group we have stayed in the first was falling apart with paths up dirty old rooms abandoned feel we were up graded to this one. Bin was half full when we moved in carpet was gravely dirty bathroom counter top paint falling off ceiling Finally moved to another room which was better. But what a pain and all the girl on the desk was chat to her mates on the phone.
So don’t stay here unless you have to and bring your own dettol wipes
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inas S, Quality Control Manager at Cairo Pyramids Hotel
Responded Jan 28, 2020
Dear Zapcatdan We would like to thank you for your recent visit to Cairo Pyramids Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern. we regret to hear about the problems that you have encountered and failed to meet your expectation in some aspect specially the Cleanliness and room condition , so please accept my apology for the inconvenient caused during your stay. We have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sultan Quality Control Manager
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I’m having a really miserable time here. It’s been one problem after another and the staff have been unhelpful and very slow in sorting things out. My room had no hot water so after traveling all day I couldn’t have a shower the next morning. The safe was locked shut so I couldn’t used it, there was a loud humming sound coming from the bathroom which kept me awake all night and the phone didn’t work. I reported the problems three times before they found me another room. I’m in a new room now but the safe was also locked and the thermostat is broken and it’s very cold. The travel company, Newmarket Holidays, advertised this as a five star hotel but the bungalows are very shabby and I saw a bug running around. I would give it two stars.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inas Sultan, Guest Services / Front Office at Cairo Pyramids Hotel
Responded Mar 27, 2022
Dear Maslex First of all we would like to thank you for choosing Steigenberger Pyramids Hotel , It was truly a pleasure to serve you. Thank you for excusing us for the inconveniences that you have had encountered during your stay. Please rest assure that we took this issue seriously and we are tracing the whole issue to get aware of what exactly took place , Meanwhile , please be informed that we will take the necessary action to insure and avoid the re-occurrence of such things to gain the satisfaction of our valuable guest such as your good self. Therefore, we would like to thank you for giving us another chance to extend you our true excellence in hospitality hopping that the above can meet your satisfaction. We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Best Regards Inas Sultan Quality Control Manager
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We stayed 3 nights in total spread over a 10 day period while on a Webjet tour. Each time the rooms we had all had different problems such as leaking showers, TV's not working, smelly rooms, noisy environment, A/C not working and dirty. Other people in our group all had similar issues from what we heard. It is just a very run down place that needs a heap of renovating to get it to an acceptable level.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inas S, Quality Control Manager at Cairo Pyramids Hotel
Responded Feb 17, 2020
Dear steven Thank you for your recent visit to our Hotel . It was really our pleasure to host you. Thank you for addressing your complaint regarding what you have encountered during your stay , we highly appreciate your concern. we regret to hear about the problems that you had happened and failed to meet your expectation in some aspect specially room issues , so please accept our sincere apology for the inconvenient caused during your stay. We have made our investigation and raised this issue and please be assured that there were been thoroughly discussed with the concerned departments in order to take the necessary action and to be able provided services to meet expectations to our valuable guest such as your good self. Hoping that there is no negative impact is left from your last experience and looking forward welcoming you back soon. Hoping then that we could have the Pleasure of making your stay even more enjoyable Sincerely Inas Sultan Quality Control Manager
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There are more places to choose from in the Giza area.
PRICE RANGE
C$56 - C$110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moevenpick resort cairo - pyramids hotel giza, moevenpick hotel cairo pyramids
FORMERLY KNOWN AS
Movenpick Hotel Cairo - Pyramids
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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