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About
4.5
#43 of 411 hotels in Amsterdam
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Guests at the NH Amsterdam Leisdeplein, formerly known as NH Amsterdam Centre, can enjoy some of Amsterdam's top sights right on their doorstep. It is easy to reach the Leidseplein Square, the Stadsschouwburg Theatre and the P.C. Hooftstraat shopping area within a short walk. Just across the canal from the hotel, guests have access to trendy shops, cafes and restaurants. Convenient transportation is also only a few steps away, including a tram to the Amsterdam Central Station and a bus to the Anne Frank House. Built in 1928 for the Olympic Games, the hotel building features a classic Amsterdamse School-style façade. The rooms at NH Amsterdam Centre are finished with a warm design and hardwood flooring. There are 25 rooms that feature wonderful city views , while all rooms are equipped with air-conditioning and free Wi-Fi. Some rooms are connecting and are perfect for families. Guests can indulge in the daily fresh breakfast that offers a variety of pastries, cold cuts and fresh juices. For a snack, light meal, or a variety of coffees and drinks visit the bar and unwind on our patio garden in the summer months. For those in Amsterdam on business, some rooms feature extra-large desks and the hotel has 5 meeting rooms.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The NH Amsterdam Leidseplein hotel comes highly recommended for its prime location close to trams and attractions, as many guests appreciate the convenience. Its rooms are often lauded for being quiet, spacious, and modern with comfortable beds, although there have been some remarks about amenity issues. The hotel's cleanliness and welcoming atmosphere receive consistent praise, contributing to the tranquil experience.
While opinions on value vary, the staff's professionalism and helpfulness stand out. Amenities like the extensive breakfast are popular, despite some missing in-room features.
Location
Central
Atmosphere
Welcoming
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Service
Helpful
Amenities
Satisfactory
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The hotel booking was part of a BA Holiday package, and I have to say it was just right for our 4-day trip to celebrate a big anniversary. The room was big enough and very well designed to make the most of the space. It was very comfortable. Breakfast was delicious, with a wide range of food on the buffet. There was an air of calm in the restaurant, with no television and only very quiet background music. The staff could not have been more pleasant or helpful. The location is excellent, on the edge of the canal ring and close to a tram stop to get to/from the railway station. A huge range of restaurants is within 15 minutes walk.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:When booking we didn't know about the restaurant in the hotel. It is actually a very nice little...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Gastenservice/Front Office at NH Amsterdam Leidseplein
Responded Dec 11, 2023
Dear David, Thank you very much for sharing your experiences with us about our newly renovated hotel. We are happy to see that you had a nice overall stay and celebrated your anniversary in our hotel. We look forward to welcoming you again in the future! Kind regards, Mersini Front Office Manager
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We had the best stay here for a short city break, the hotel was perfectly situated so that you are close enough to walk to everything but far enough away from rowdy crowds and too much noise. The hotel was absolutely spotless and the staff were probably the most friendly and helpful I’ve ever had the pleasure to meet!
We had an early flight and so arrived long before standard check in time at the hotel, they kept our bags in the luggage room and took our phone number to let us know when the room was ready.
Breakfast was incredible, so much choice and everything was wonderfully fresh and tasty. Really going to miss waking up to that everyday! It was honestly a highlight of the trip each morning- we actually arrived slightly later than planned to the airport for our return journey just so we could squeeze in breakfast that morning!
We had drinks and food at the hotel on one of the evenings and it was so lovely and relaxed.
I loved the little addition that if you chose not to have your room cleaned each day you got a drinks voucher for each of those days!
We would definitely stay here again on our next trip to Amsterdam as I could not fault a single thing!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Gastenservice/Front Office at NH Amsterdam Leidseplein
Responded Mar 11, 2024
Dear Emma, Thank you very much for sharing your experiences with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. We are happy to read that you liked the breakfast and the option to not clean the room in exchange for a complimentary drink in our bar. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. We look forward to welcoming you back to NH Amsterdam Leidseplein in the near future. Kind regards, Mersini - Front Office Manager
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The hotel is in a great location, the staff were very friendly the room was nice and had all the amenities, the bed was nice and big too. Overall the stay was good, they offered a free drink at their bar if you didn’t have housekeeping each day. It is a nice modern hotel and the front desk staff were very helpful and gave us loads of info on the city.
Cons… - The hot water was not working for an entire day…We stayed at the end of November and the water was FREEZING!!! They also didn’t compensate us for this, seeing as you’re paying top dollar for this establishment you expect the best and you expect a hot shower and heating morning and night. - The phone didn’t work so when we we found the cold water we couldn’t talk to anyone, this didn’t work the whole stay. Funny how I’ve never used the phone in a hotel room before but when I needed it multiple times it didn’t work! - The wifi was not fantastic, we tried to stream the F1 and it was a bit painful… but that’s the only time we really needed it.
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Review collected in partnership with NH Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joren van Ligten, Guest Services / Front Office at NH Amsterdam Leidseplein
Responded Nov 30, 2023
Dear Savannahs139, We would like to thank you for taking the time to write us a review. Our sincere apologies regarding the fact that there was an big maintenance issue regarding the water and phone line at the same time. For the Wifi we will increase the speed and hopefully next time this will be succesfull to stream the F1 as well. Once again our apologies and we do hope you will give us a second chance. Kindest regards,
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Sadly my husband was a little disappointed as this trip was a birthday gift to me from him. He let them know in advance and had a message back saying they would make it extra special but no acknowledgement of this at all when there! No little extra in the room, for example, like we have received before in many hotels before when on a celebratory trip and also asked for a room with a sofa as shown in the photos of the Executive Doubles but this wasn't to be either. When paying over £300 a night for a hotel, compared to many other hotels we have stayed in this was rather disappointing - only one wine glass and one beer glass in the room - do they expect you to share?! On arrival at breakfast on the first morning there was nobody there to greet you on arrival so we waited a bit but then just had to just walk in and sit down and for quite a while nobody even acknowledged we were there and just ignored us! My husband had to finally catch somebody's eye to ask how the breakfast system worked. Breakfast was pleasant but again with the cost per night it was a little below what you might expect - the hot food on display was cold. Location was great and room was clean and quiet but it may just be Amsterdam prices but for over £1000 for 3 nights we sadly didn't feel like this was value for money and didn't get the experience he was hoping for for my birthday gift.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Maybe Amsterdam is just a really expensive place to stay but don't expect too much even when...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Gastenservice/Front Office at NH Amsterdam Leidseplein
Responded Jun 3, 2024
Dear Caroline Louise, Thank you very much for sharing your experiences with us. Please accept my apologies that you left our hotel feeling disappointed. This is most definitely not exemplary of a stay at NH Amsterdam Leidseplein. If your time permits, I would like to ask you to contact us directly via nhamsterdamleidseplein@nh-hotels.com. We would be happy to receive more details regarding your booking, in order to check what went wrong with the birthday treatment. Regarding the rooms, our standard is to have 1 glass of each type in the room. In case you would like to receive an extra beer or wine glass, you could always let us know by contacting the reception. Our team will be more than happy to assist you and bring you an extra glass. The sizing of the rooms are different in our hotel and not all the rooms of the same category are the same size. This means that some superior rooms could be bigger than the other and some of them are having a sofa. In case we have the room available with your preferences, we are always happy to provide this to you or to change the room during your stay. Regarding the feedback of the breakfast, this has been shared with the Food & Beverage Manager in our hotel. We will use your feedback as a training tool and use the feedback points you have highlighted to ensure we continuously improve our guest experiences. With the correct support I am confident that the shortfalls you experienced on this occasion will not be repeated in future. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Kind regards, Mersini Front Office Manager
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We recently stayed at the NH Leidseplein and were quite disappointed. We had issues with our confirmation emails from the start - the prices were incorrect ($3000 for one room) and though we called multiple times and they acknowledged the problem, they were unable to fix it and kept telling us to call back. When we arrived, the key system was broken, and the issue lasted for the entirety of our 4-day stay, which meant that we had only one key per room, which was really problematic as the 5 of us had different plans each day and had to coordinate our timing, wait in the lobby for each other, etc.. We were told by the staff that they were sorry, but that it was really hard for them too. Really?!? Our bathroom had no outlet and there was no mirror in the bedroom to use instead. The soap and shampoo were the wall mounted variety, so couldn't be moved, but at our sink we only had lotion and shampoo, no soap. In our kids' room, they had hand soap in the shower, but no shampoo. I asked to speak with the concierge a few times, but he/she was always on break. Overall, just a disappointing experience, especially compared to similarly priced hotels where friends were staying.
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Date of stay: January 2024
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Gastenservice/Front Office at NH Amsterdam Leidseplein
Responded Jan 7, 2024
Dear guest, Thank you for taking the time to share your experiences with us. Please accept my apologies that you left our hotel feeling disappointed. Unfortunately, we were facing a technical problem with our keys system. Therefore, we needed to use our backup keys. As this is a backup key, we could only provide 1 key per room. We are extremely sorry for the inconvenience. We are also sorry to read that your reservation was not matching with your confirmation. If your time permits, you could share the information with us, so we could figure out what happened. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Kind regards, Mersini Front Office Manager
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Having previously been to Amsterdam this was the first time staying at this venue, the location for exploring Amsterdam is perfect. A short walk away from the Heineken museum, Van Gough museum, Moca museum and for those looking to shop it’s all on your doorstep.
Positives
The hotel foyer is very welcoming, modern and the staff are equally as welcoming.
We stayed in a double room with a view (I think these have recently been renovated), the room had all the amenities that you need for a city break. Bath, shower, safe, good selection of toiletries, tea, coffee and a comfortable bed.
The bar area in the main lobby is also very welcoming, charming, modern and boasts a good selection of drinks both soft and alcoholic.
All of the staff at the hotel went above and beyond to make you feel welcome.
One of the perks of the hotel is if you choose not to get your hotel room cleaned (ideal for a short stay) you can redeem a voucher towards free drinks at the bar.
The bus stop to and from the airport is right outside.
Negatives
Very few negatives to be found at this hotel, however during our stay the main toilets downstairs that service the bar, reception and restaurant areas were out of order for our entire stay, this is really annoying when you’re on the 3rd floor.
Maintenance work was being carried out on our floor meaning we were awoken at 07:00am to loud drilling and banging.
Overall
I would highly recommend this hotel for anyone visiting Amsterdam, everything is in a close proximity and the hotel is very welcoming to cater for all your needs.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Gastenservice/Front Office at NH Amsterdam Leidseplein
Responded Feb 15, 2024
Dear guest, Thank you for taking the time to share your recent experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We are happy to read that you liked the rooms and the option to not clean your room in return for the free drink. Our rooms are indeed renovated, we were closed last summer due to renovations and we re-opened last August. Thank you for your kind praise of our team members, I will ensure to share this feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Unfortunately, we were facing a problem with the toilets. Therefore, we needed the support from an external company to solve this problem. We are sorry to read regarding the drilling noise. This is not allowed before 10AM. Your feedback has been shared with the departments involved. Thank you once again for your valuable feedback. We look forward to welcome you again in the near future. Kind regards, Mersini Front Office Manager
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We loved the hotel, in an excellent location, near by the most important attractions to visit, very confortable, with excellent beds and pillows. The staff was very kind, excellent breakfast, with a large variety of bread, cakes, homemade pancakes, fresh fruit, yogurts, very good coffee, et... In the last day our flight was only at night and they allowed us to keep our bagages on a room during the day. A good surprise im Amsterdam! I strongly recomend!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Guest Services / Front Office at NH Amsterdam Leidseplein
Responded Jan 29, 2024
Dear Carlos, thank you so much for taking the time to review your stay with us! We're happy to read that you enjoyed our location, colleagues and breakfast. We hope to welcome you again if you're visiting Amsterdam! Kind regards, Kimberley - Assistant Front Office Manager
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I picked this location by looking at Google map and seeing that it was easy walking distance to tram stops, museums and the central part of the city. Upon arrival we discovered that it was even more convenient than it appeared on the map. We thoroughly enjoyed our stay here and felt very welcome with a friendly and engaging staff. I always really appreciate a comfortable bed and access to a hot shower and both of these were 10/10.
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Review collected in partnership with NH Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Guest Services / Front Office at NH Amsterdam Leidseplein
Responded Jan 29, 2024
Thank you for your review, Mbkenyon78! We really appreciate the feedback and nice score! We're happy to read you enjoyed the location and room. Hopefully we'd be able to welcome you again in the future. Kind regards, Kimberley - Assistant Front Office Manager
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Brilliant night stay. Friendly staff who were always available. High level of cleanliness and nice modern decor. Shower pressure was great and all amenities in room that I needed- kettle, ironing board, desk, nice lighting- warm white bulbs. QR code to scan to order tops ups if required- towels etc. lovely wee treat and handwritten note in the room that was very much appreciated and a lovely surprise.
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Review collected in partnership with NH Hotels
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Gastenservice/Front Office at NH Amsterdam Leidseplein
Responded 3 weeks ago
Dear guest, Thank you very much for sharing your experiences with us. We appreciate your feedback and are delighted to learn that we met your expectations. We are happy to read that you liked the shower, the amenities in the room and the welcoe note. Thank you for your kind praise of our team members. I will ensure to share this feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Mersini Front Office Manager
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A pre-Xmas break for the wife. The good: she loved the pillows and the room, I loved the shower. Breakfast was varied and sufficient and the reception staff lovely. Free drink on arrival and with every day you turn down a room clean.
Not so good: credit card was charged three times, wiping out my ability to use it for spends. Two new charges are still pending, the other three vanished by Monday, and I’m home. The more I think about it the angrier I become.
The entire hotel was so hot. We had the room windows open 24/7 to regulate the temperature - the thermostat on the wall appeared not to work.
The hotel has had a renovation but there remain signs of an old, tired establishment. Our lift ‘down’ call didn’t work. Other lifts have faded buttons. Walls bare scars.
The bathroom is brilliant for the shower, ok for mirror lighting, but the toilet is very cramped with the toilet roll in place.
The staff were lovely and attentive. Just a shame the manager for reception doesn’t work weekends so we could not discuss our over charging issue as we had to be at the airport.
Finally, at check out, we couldn’t - the computer that had caused us such grief now said our room didn’t exist to check out of. And, in trying to be found on another machine, we missed our bus.
I really wanted to leave liking NH more, there is a lot for them to be positive about, but the charging and computer glitches kill it for me and were a massive inconvenience. Can’t see us going back.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Buy bus/tram pass from red van outside Schiphol Airport exit. The 397 runs almost to the door of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mersini Daiakas, Gastenservice/Front Office at NH Amsterdam Leidseplein
Responded Dec 19, 2023
Dear Dave, Thank you very much for sharing your experiences with us. First of all, we would like to thank you that you choose our hotel as a pre-Xmas break for your wife. Please accept my apologies that your overall experience was not what you've expected. We are happy to read that your wife liked the pillows and that you enjoyed the breakfast and the service of our staff. On the other side we are sorry to read about the inconvenience you’ve experienced during your stay. Regarding the overcharge, If it has not been solved yet, please send an e-mail to desk.nhamsterdamleidseplein@nh-hotels.com in order to sort it out. Rest assured we have shared your feedback with the departments involved and are taking necessary action to ensure our typically high standards are retained. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Mersini Front Office Manager
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Dear Dean,
Thank you for your message.
We have meeting rooms in the hotel. Please contact our sales department via 0031206851351 to discuss the options and prices.
Kindest regards,
Mersini
Dear Lesley,
Thank you for your message.
Please contact our front desk, so they could help you further.
Kind regards,
Mersini | Assistant Front Office Manager
There are more places to choose from in the Amsterdam area.
PRICE RANGE
C$266 - C$487 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh amsterdam centre hotel amsterdam, nh hotels amsterdam, nh hotel amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamAmsterdam West / Vondelbuurt / Oud West
NUMBER OF ROOMS
232
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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