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C$517
Breakfast included
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C$517
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About
4.5
#58 of 421 hotels in Florence
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Great View
Languages Spoken
English, French, Italian
Location
Piazza di Santa Maria Novella 1, 50123, Florence Italy
Name/address in local language
Santa Maria Novella Hotel
2,061 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We enjoyed our two nights stay at the Santa Maria Novella Hotel - the hotel is located very well with max 10 minutes walking distance to the cathedral and main piazza of Florence. A variety of places to shop, eat and drink are all close by. Our room was very spacious and really nice, the breakfast was great. Only small complaints were that the hotel didn’t offer a place to have coffee during the day or a bar for drinks at night (rooftop was closed) although the sister hotel next door was proposed by the service as alternatives. The situation with the car is handled quite well, although for secure parking an extra charge of 35€ per day is charged (not cheap).
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudio Delli, Direttore generale at Santa Maria Novella Hotel
Responded Oct 11, 2020
Dear Guest, thankl you for your kind review about your stay in our Hotel Santa Maria Novella. We are glad to know that you enjoyed your stay with us and found your room comfortable and our buffet breakfast tasty. We also read with pleasure that you found the hotel well located and that you liked its surroundings. We kindly inform you that our cocktail bar, open in the evening from tuesday to saturday, and recently reopened after renovation, offers cocktails, snacks and a selection from the kitchen. We are sorry if during your stay you didn't have the chanche to try it. Looking forward to welcoming you back for a next stay in Florence, we send our kindest regards. Hotel Santa Maria Novella Stefano Quercioli, Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautifully furnished, in a perfect location, near the station, and not far from the centre of Florence, set in an elegant square with plenty of bars and restaurants nearby. The staff were very friendly and helpful, and our room was extremely comfortable. The buffet breakfast had a wide range of choices and the service was very efficient. We had a room with a view which is well worth paying for and overall the hotel offers very good value for money, Highly recommended.
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is situated very near to all shopping area and only 5mins or less walking to the train station. It had complete amenities, robes, slippers, shower caps, and much more. It had a small fridge and hot water carafe with coffee and tea option. The staff are super friendly, we had to wait for our room a bit since we checked in early, we left our luggage and when we returned our room was ready and our luggage was already placed in the our room. The room we had was a double with twin size bed, we requested an additional bed for an extra 30euro per day, which is worth the convenience. The next day when we arrive from our Tuscany tour, we arrive with a nice bottle of champagne in our room. What a treat… thanks to all the staff for making our stay comfortable. The buffet breakfast was the same for all 3 days, lots of assorted pastries, fruits, cheese, jams, scrambled eggs, boiled egg, bacon. If you want a different breakfast, you can also try several restaurants in the area. There’s even a mcdonalds across the train station. Our first day , we walked to the Uffizi gallery and around the area. We had private Tuscany tour on our 2nd day and driver picked us up at the hotel, but the next day we had a tour at cinque terre and the meeting point was in front of the train station. We selected this hotel because we knew it was going to be a convenient location for shopping, tour meeting point, gallery area. We’ve stayed in many hotels around the country and definitely, this is going to be my go to hotel in Florence for it’s convenience, and services… also they are reasonably price comparable to other hotels in the area. Thanks again to all the staff.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We greatly enjoyed our 7 days at the Santa Maria Novella Hotel. The Hotel is an easy walk from the train station; there's no need to drag luggage down crowded cobble stone streets. The Plaza Santa Maria Novella is literally right across the boulevard from the train station, down a pedestrian walk way on the side of the church. The Santa Maria Novella Hotel is a five story building at the end of the plaza. Reception staff were professional and welcoming and check-in was easy, Staff were always kind and helpful. Our room was large and beautifully decorated with antique furnishings, several chairs, a couch and a large dresser. The bed was very comfortable and the bathroom was clean with modern amenities. We had a full view of the plaza below. The hotel had a full bar for evening beverages and snacks. The buffet breakfast was served on the first floor with ample offerings. The kitchen provided espresso and cooked separate egg dishes upon request. The Santa Maria Novella Hotel did not have a restaurant but there were many restaurants nearby and in the greater area. It is very important to make reservations as restaurants generally opened at 7:00 pm and were packed 15 minutes later. Getting a same day reservation was generally unlikely but a day or two in advance often worked. As an aside, La Sorbettiera, now my favorite gelato shop of all times is within a block or so of the hotel. The Duomo is within an easy walk from the hotel as was the Ponte Vecchio. The Hotel Santa Maria Novella amplified the great time we had in Florence and I would definitely return.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very disappointed with this Hotel compared to the many we have stayed in throughout Italy. The staff didn't seem to take an interest in the guests no chat, no restaurant advice, not promoting Florence at all. The breakfast was dreadful scrambled eggs and bacon no toast and very strange choice of croissant sticky and marmalade texture. The staff in the breakfast room where very friendly and nice. The food was overpriced as was a bottle of average wine €50 ! The rooms are very clean but small and in definite need of updating. Pink panelling over the bed drape that only collect dust and mites. Got several bites and had to go to the farmacy, no tea or coffee making facilities which are standard in the smallest of hotels.The only upside is the location. Roof top terrace closed, so should not be used as selling point or should state if available or not even for photos. We expected first class indulgence by staying here sadly that was not the case which was very disappointing as this was our first trip back to Italy since Covid shut the world down.
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Date of stay: November 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a nicely located hotel, near the train station and walkable to the bus as well. It’s walkable to the Duomo, the Galleria d’arte and the Uffizi. Breakfast was lovely but the same every day. The room was large and bathroom was great, nice robes and slippers. The hotel had an old world flair, felt like we were in Hogwarts at times because they had steps going up and down on the same floor…and we found a “room of requirement”: an unmarked unlocked room with clean towels, soap, shampoo and toilet paper! I recommend this hotel
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Need a bigger sign on the hotel to find it took us a few extra minutes. Hotel is centrally located in the square which was great. Staff was great helping us finding places to eat and tourist attractions locally. Hotel was very clean. Would recommend this hotel
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SMNovella, The Management at Santa Maria Novella Hotel
Responded Feb 25, 2020
Dear Guest, thank you for taking time to review our Hotel Santa Maria Novella. We are glad to know that you enjoyed your stay and that you found the hotel centrally located, comfortable and clean and that the service offered by our staff met your expectations. Looking forward to welcoming you back for a next stay in Florence, we send our kindest regards. Hotel Santa Maria Novella, The Management
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This is a lovely small hotel overlooking the beautiful church of the same name. It was definitely worth paying for a room with a view. The breakfast was served in a fabulous domed round room and was very good served by engaging staff. We will definitely stay there if we are lucky to go again to Florence again.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I read all of the reviews before making this booking. I was really surprised how fantastic this place is. The staff are so welcoming and helpful. We are in room 412. Air conditioning spot on. Cleanliness outstanding. Spacious marble bathroom with bath tub and shower over the bath. Outstanding bar on pavement/ inside. Live Jazz one night. Staff treated us like royalty. Very affordable prices. Food perfect. Cocktails wine beer all on offer. The breakfast was excellent. Coffee Italian finest. The location is perfect for accessing all Florence has to offer within short stroll or cab for 8 euro to Michelangelo Square. Our room looked into a court yard which suited us because we didn’t want to open the windows and invite the mosquito in. The style is florentine traditional. Highly recommended for affordability, location welcome and excellent bar. Thank you
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was very easy to find and only a few minutes walk to the train station so even with suitcases/roller bags it is not tough to get to the hotel if you have a few roller bags.
The staff were super and got us into our room ahead of schedule which was lovely.
It was a super location at the edge of the the central Florence...Keep for all ways of describing it. Given that there is City... around it; you are in effect in the stunning Medieval Renaissance portion of the City. Think about walking around a giant castle style city in construction.
The hotel is a bit like a maze. It is all sorts of random hallways with elevators in strange locations, and odd sets of steps. But it is actually a nice compliment to how the city is. The room was beautiful. Exactly what you would think of Italy. The bathroom was all travertine and clean. The bed was comfortable (all beds in Italy are harder than we are used to), and sheets were clean. Our room did not have a view, but that is okay since we were only there to cool off or sleep. Otherwise we were out wandering the city.
The breakfast was amazing! Super offerings. Italians do not eat much for breakfast. They gave traditional, as well as fruit salads, yogurts, breads for toasting, meats, cheeses, salad, and the traditional eggs sausage bacon.
The only thing I would say is, the bar. It was super getting to sit out on the patio and have a drink with snacks the one night. They call themselves a club but there is no place to dance. The music was obnoxiously loud. If they turned it down to half, it would have been super and we would have eaten there. But you have to yell to hear the person only a foot away.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip:See if you can get an upper floor room with a view of the piazza.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir,
we thank you for sending us your request , at the Hotel Santa Maria Novella our Double room havedouble bed that are 180 cm x 200 cm . We can prepair the bedding as double or twin ( two mattresses of 90cm x 200cm) .
Being at your full disposal for any more detailed information you need , we remain with our Best Regards
Manuela Bianchi
Yes, they are super helpful. They are not guides, however so I would use something like Trip Advisor., etc and have an idea before you go about what you are interested in. I think they would be better suited to tell you which is better than the other, etc - for instance - a lot of things you can do without a guide.
Unless you are specifically looking for two bedrooms - the family room might be just fine! We easily slept three, with plenty of room for luggage and relaxation. There is a room which has a roof top spot with view. Not sure if room number. Excellent lodging choice.
There are more places to choose from in the Florence area.
PRICE RANGE
C$384 - C$766 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa maria novella florence, hotel santa maria novella
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
71
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Santa Maria Novella Hotel?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.5 km), Florence American Cemetery (7.8 km), and Basilica of Santa Croce (1.1 km).
