Grand Hotel Europa Palace
Via Correale 34/36, 80067, Sorrento Italy
Full view
View all photos(1,608)1,608
360
Panoramas (16) 
Room & Suite (419)
View prices for your travel dates
Breakfast included
Get rewarded with One Key
C$656
Breakfast included
No prepayment needed
Get rewarded with One Key
C$656
C$656
C$470
Did you already book this hotel?
About
4.0
#73 of 105 hotels in SorrentoLocation
Cleanliness
Service
Value
Europa Palace Grand Hotel is located in the heart of Sorrento, behind Lauro square and just 5 minutes walking from the main square of Sorrento: Tasso square. With a panoramic pool overlooking the Gulf of Naples and private beach access, the Europa Palace is an excellent location for banquets and wedding parties. Bar, a la carte restaurant and a snack bar by the swimming pool complete the hotel's offer.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Historic Hotel
Marina View
Languages Spoken
English, French, Spanish, German and 1 more
Location
Via Correale 34/36, 80067, Sorrento Italy
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
131 Restaurants
within 0.5 kilometers
Reviews
4.0
1,277 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Grand Hotel Europa Palace garners appreciation for its grandeur and vintage charm, especially its belle époque stylings, though guests have called out the need for updates in the bath areas. The cleanliness of the establishment receives commendations, but opinions on value are split, with the prime location and food quality weighed against additional costs and occasional overbooking.
While the service is generally lauded for staff friendliness, some delays have been noted. The rooms offer generous space and scenic views, but echo the call for modernization, a sentiment also reflected in views on the amenities.
Location
Central
Atmosphere
Vintage
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Relaxing
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
1,277Review117Q+A100Room tips
Traveller rating
- 552
- 360
- 167
- 109
- 90
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Me and my Grandparents come to italy every single year, and have done for the last 8 years, ever time we have come, we stayed in the grand hotel royal, which has been getting increasingly expensive every year, and then it finally managed to up its rating to a 5 star and doubled its prices so we chose to stay at its neighboring hotel; the grand hotel europa palace and boy were we happy, the service was impeccable from the start, as most of the guests off the flight arrived at the hotel at the same time instead of all of us grouping up in the check in area, they offered us fresh fruit juices and a seat on the terrace while we waited. the rooms were well cleaned with dressing gowns, slippers, a fridge and a safe all available as well as a table and chairs on the balcony. Honestly, nothing here was too much to ask, the staff were always very polite and the maitre d always had a smile on his face no matter the situation, being extremely helpful and kind. every guest here is treated as royalty. The pool and beach facilities were also excellent, with many sunbeds provided swimming caps and a snack bar, where you could have sandwhiches and paninis ordered to your sunbed. if you were feeling a bit more peckish you amble over to the restraunt area where they will make and cook stone baked pizzas infront of you, which taste absolutely fantistic, better than most pizzas in the town. At dinner the service is always impeccable and you never feel like you're waiting for a meal, they bring an appetiser which seem like random things just thrown together, but some how the chef always makes the flavours compliment each other and is an opportunity to try new things if thats what you like. There is a new menu every single night which gives you plenty of choice and i havent had a single meal that i havent thoroughly enjoyed however that isnt even the best part, the dessert chef is honestly out of this world and every dessert ive had has made me blown away, it seems like everytime i have one it gets better and better. in conclusion it has been one of the most fun stays out of my 8 years here and ive loved every second of it and would highly recommend it to everyone else questioning staying here.
Read more
Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is large but a bit soul less, and needs updating. The breakfast terrace area was lovely and the breakfast was good, wonderful cappuccino. The staff were very attentive at breakfast and the buffet was served as per covid safety rules. The bedroom was a good size with a little Juliette balcony , the shower room was practical and the bed linen/towels replaced every day and good quality. The main drawback is only 1 socket in the room. The pool area and bathing jetty area and access lift/tunnel also needs some refurbishment. The location is excellent for town centre and railway/bus station and the hotel and room were quiet. Good value for money.
Read more
Date of stay: August 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Beautiful old hotel with a great location but it does let itself down in some ways. I dont know whether 4 star means something else in Italy but I'm not sure this one lives up to that. The room decor was a little tired but it was very clean, with the bathroom being very small, no tea/coffee facilities in the room.
However, the location and views are exceptional with access to the jetty making up for a lot of things. The staff can be a little brusque but they were helpful enough. Location is everything with this hotel as the centre is only a walk away as is the train station and access to the ferries.
I would go back, if only for the views and to enjoy that fantastic jetty again
However, the location and views are exceptional with access to the jetty making up for a lot of things. The staff can be a little brusque but they were helpful enough. Location is everything with this hotel as the centre is only a walk away as is the train station and access to the ferries.
I would go back, if only for the views and to enjoy that fantastic jetty again
Read more
Date of stay: September 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The views from the hotel terrace were beautiful and the room was kept really clean, we were thinking of booking again in the future until I was actually shouted at by a very rude man on reception! We had really enjoyed our time in Sorrento until the very last minute, we had a early morning transfer to the airport and upon going to reception to check out found that it was empty, dark and quiet, we decided to leave the room key at the reception desk as there wasn't a soul around and didn't want to miss the transfer. I realised a minute after leaving that I had left my bag, as I walked back in to get it a man shouted at me "Who are You? What are you doing?, I tried to explain that we had left the key as there was no one around but he would not let me speak, he shouted" You have to wait, you have to pay! I tried again to explain that we had booked a package holiday and had already paid, he was so rude I felt like a school child being scolded by a teacher, after checking our booking and by this time my husband had come back in we were told we had to pay tourist tax, which I did not mind even though I thought it was included in the price we paid. The whole experience has ruined my memory of what should have been a wonderful trip to Sorrento that we had been looking forward to for eighteen months, will definitely not stay there again!!
Read more
Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent a week in this lovely charming hotel, its location is superb been 5 minute walk to centre of Sorrento, 3 minute walk to train station and private access to the sea.
The staff are all extremely helpful and efficient, always smiling and ensuring your stay is excellent.
Breakfast offers a good selection of pastries, fruit, cereal, hot and cold buffet, we also ate lunch most days, we would go up from pool and eat on the terrace upstairs which offered a small menu of salads or sandwiches but was well priced and food was always excellent.
We had a sea view room downstairs, it was large room with very high ceiling and period furniture, it had a lovely balcony over looking the harbour which was lovely to sit out on and watch the busy activity below. The room was very comfortable with a good size bathroom, it was clean and attended to each day.
The pool was an excellent size with plenty of beds and chairs, staff ensured there was clean towels available and the area was always kept spotless. There is also a snack bar down by the pool, we didn't use this and we use to go back up to the main terrace for lunch.
The staff are all extremely helpful and efficient, always smiling and ensuring your stay is excellent.
Breakfast offers a good selection of pastries, fruit, cereal, hot and cold buffet, we also ate lunch most days, we would go up from pool and eat on the terrace upstairs which offered a small menu of salads or sandwiches but was well priced and food was always excellent.
We had a sea view room downstairs, it was large room with very high ceiling and period furniture, it had a lovely balcony over looking the harbour which was lovely to sit out on and watch the busy activity below. The room was very comfortable with a good size bathroom, it was clean and attended to each day.
The pool was an excellent size with plenty of beds and chairs, staff ensured there was clean towels available and the area was always kept spotless. There is also a snack bar down by the pool, we didn't use this and we use to go back up to the main terrace for lunch.
Read more
Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Loved the hotel. I stopped here for 10 days in July. The staff were so friendly and helpful, always available and such a decent team, even the hotel cat was friendly. I stayed in a single room. Before I booked I was a bit wary about how it would be having a single bed and a smaller room. However, I was pleasantly surprised. The room patio doors opened onto a terrace and was clearly part of the original hotel, not the annex I’d read about. It was handy to be able to leave swimming shorts out to dry as it got the sun in the afternoon.
The room was very quiet, the bed was comfy, the room had a key operated safe and I slept very well and had no complaints about comfort.
The breakfast was substantial, again very well managed by the staff. Fruit, breads, cakes all available. In the daytime I used the pool and the beach jetty section for sun bathing. They are accessed via a lift from the hotel annex, or steps, Being on my own I always got a bed as there seemed plenty available. Drinks and food could also be ordered from each location. My only gripe would be the pool with kids inflatables, beach balls dominating the space, parents seemed completely oblivious to it. The other issue was I also saw guests putting towels on sun beds and disappearing for hours. No one seemed to discourage this selfish behaviour. I saw a young couple put towels down and go off to play cards in the shade! The towels were left in place. The beach jetty section was quieter with no kids so I tended to use that or use the pool later in the day when families had all gone.
The hotel food was excellent. The evening meals were a bonus I wasn’t expecting to use. At €40 they compared very well with other restaurants locally and you have the addition of being able to sit on the terrace which is only for guests. I enjoyed sitting out on the terrace after a meal with a drink watching the lights around the bay.
The location was ideal for me, around the hotel there are a couple of restaurants and bars within 5 mins walk, and a supermarket. The main town is also not far, but a lot more crowded so I tended to use the hotel as it was a hassle sometimes with crowds in the centre of Sorrento, the hotel was like a little oasis. I would totally recommend the hotel, I found I spent more time using the facilities as it was so good. I would look to book evening meal as part of my stay if I had my time again.
I loved it!
The room was very quiet, the bed was comfy, the room had a key operated safe and I slept very well and had no complaints about comfort.
The breakfast was substantial, again very well managed by the staff. Fruit, breads, cakes all available. In the daytime I used the pool and the beach jetty section for sun bathing. They are accessed via a lift from the hotel annex, or steps, Being on my own I always got a bed as there seemed plenty available. Drinks and food could also be ordered from each location. My only gripe would be the pool with kids inflatables, beach balls dominating the space, parents seemed completely oblivious to it. The other issue was I also saw guests putting towels on sun beds and disappearing for hours. No one seemed to discourage this selfish behaviour. I saw a young couple put towels down and go off to play cards in the shade! The towels were left in place. The beach jetty section was quieter with no kids so I tended to use that or use the pool later in the day when families had all gone.
The hotel food was excellent. The evening meals were a bonus I wasn’t expecting to use. At €40 they compared very well with other restaurants locally and you have the addition of being able to sit on the terrace which is only for guests. I enjoyed sitting out on the terrace after a meal with a drink watching the lights around the bay.
The location was ideal for me, around the hotel there are a couple of restaurants and bars within 5 mins walk, and a supermarket. The main town is also not far, but a lot more crowded so I tended to use the hotel as it was a hassle sometimes with crowds in the centre of Sorrento, the hotel was like a little oasis. I would totally recommend the hotel, I found I spent more time using the facilities as it was so good. I would look to book evening meal as part of my stay if I had my time again.
I loved it!
Read more
Date of stay: July 2022Trip type: Travelled solo
Room Tip: Avoid the pool if you want more peace without kids noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is in an excellent location for the train and bus station, Sorrento centre and the port. The hotel has the added advantage of a pool and a jetty with a little beach, for which the majority of hotels do not have, they also provide pool towels. We had a room on the first floor with a small juliet balcony, overlooking the road, but this was fine, as with the doors closed, you couldn't hear any traffic. Our room was spacious with adequate storage, a safe and good air con, bring your own travel kettle, cups, tea and coffee if you like a brew, there is a fridge minibar in the room, but I just took out the their bottles of things, and put my own stuff in. The bathroom was small, but had a bath, shower, toilet and bidet, and plenty of toiletries which were replenished, the hairdryer was pretty powerful as well. We were on bed & breakfast, and there was a good choice of food, pastries, breads, fruit, cold meats, vegetables, scrambled eggs, bacon, sausages, mushrooms, baked beans, fruit juice,tea and coffee. There are so many restaurants in Sorrento serving pizzas, which are delicious and have so many wonderful toppings that you don't find in the UK, pastas and seafood. I would suggest bringing an extension lead, as there seems to be only one plug in the room. There is a supermarket 5 minutes walk from the hotel, where you can buy milk, water, snacks etc. If I was to return to Sorrento, I would stay at the Grand Europa Palace Hotel in a heartbeat.
Read more
Review collected in partnership with Jet2holidays
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here 30/08/20 and had a wonderful holiday. The hotel was excellent and the staff were amazing, very helpful and attentive nothing was too much trouble. the hotel itself is typically Italian which some people may find old fashioned but it was spotlessly clean with the most amazing views over the Bay of Naples and Vesuvius. Breakfast was a little sparse but evening meals were excellent with a choice of 3 starters 3 main courses including a chefs starter. The restaurant service was impeccable led by the very friendly Francesco and his team we were looked after very well. Sadly there wasnt a wine list, however the local house white and red were good. The only thing I would change would be tea/coffee facilities in the bedrooms as they're weren't any so unless this changed I would take a travel kettle next time. This was an extremely special holiday for me as my partner proposed to me on the balcony of our room so we hope to return next year to celebrate our marriage with a group of family and friends
Read more
Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip: Book a sea view room or go for a suite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the hotel for a week in August this year as 2 couples. The hotel set on the cliffs with a wonderful terrace overlooking the beautiful sea water pool which I would highly recommend. There is also access via a private lift down to the sea and a jetty overlooking the water right next to the port which is busy. We swam in the sea once during our visit but I must admit I preferred swimming in the pool as it’s less contaminated with fuel from the many boats going in and out of the port..
The hotel itself is beautifully furnished and although our room was a little bit dated we slept very well on the beds provided. Our room was in the hotel itself and was perfectly fine. The other couple in our party had a room in the Annex part of the hotel and they did have significant problems with their bed in fact it actually collapsed.
The food is served at the hotel and we were on half board was very very good. Plenty of variety all fresh ingredients beautifully cooked, and they even catered very thoughtfully for my daughter-in-law who has gluten intolerance issues.. But the best part of our trip was undoubtedly the splendid staff. They were all extremely polite and thoughtful and courteous in the treatment of visitors. We would certainly return to this hotel is only just seen them again.
It is a bit of a hike from the hotel into the main square of Sorrento so anyone who has mobility issues I would not suggest this hotel was the easiest positioned That being said access to the bus station was immediately opposite the hotel and it was a very quick walk down to the port for boat excursions.
The hotel itself is beautifully furnished and although our room was a little bit dated we slept very well on the beds provided. Our room was in the hotel itself and was perfectly fine. The other couple in our party had a room in the Annex part of the hotel and they did have significant problems with their bed in fact it actually collapsed.
The food is served at the hotel and we were on half board was very very good. Plenty of variety all fresh ingredients beautifully cooked, and they even catered very thoughtfully for my daughter-in-law who has gluten intolerance issues.. But the best part of our trip was undoubtedly the splendid staff. They were all extremely polite and thoughtful and courteous in the treatment of visitors. We would certainly return to this hotel is only just seen them again.
It is a bit of a hike from the hotel into the main square of Sorrento so anyone who has mobility issues I would not suggest this hotel was the easiest positioned That being said access to the bus station was immediately opposite the hotel and it was a very quick walk down to the port for boat excursions.
Read more
Review collected in partnership with Jet2holidays
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is everything you expect from a 4 star on the coast of Sorrento. The executive suite with sea view is absolutely stunning, with the small balconies opening directly on the bay. Decorated with classic taste and very spacious, it offers all the comforts you might expect at the price (it is pricey indeed). The service is on par with the settings, friendly, courteous and effective. There is a good size swimming pool and a private access to a platform on the beach (actual beach front in Sorrento is a rarity) accessible directly via a lift, private to the hotel customers. Breakfast is meets the expectations with variety of baked goods, fruit and continental offers, and it is served on a gorgeous terrace with a stunning sea view . Overall an exceptional choice for a stay in Sorrento
Read more
Date of stay: July 2021
Rooms
Location
Service
Room Tip: The executive suite is amazing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No unfortunately not, I’m fact due to it being a “historical building” there were no plugs in the room apart from the 2 behind the dressing table, both of which were already being used.
We had to request an extension lead from reception to use for charging phones and using any electrical items
Hi Denise, we stayed the last week in October for the school half term. The pool was shut by then. To be honest, it was in the shade all day so the sea was more preferable anyway. The jetty was lovely thought, so after the initial disappointment of no pool, the sea made up for it. I know the jetty was due to shut end of October.
If you’re in about the rooms in the building opposite the main building then no, as they are very very tired and basic
Yes. There is a safe and the ho
tel is wonderful
I honestly don't remember. However, the staff are so attentive that you will certainly get one immediately on request.
…
"Watch out for the seagulls and pigeons if you are sitting outside and there is any kind of food about; they will swoop down and steal it!"Read full review
"Only transport available if travelling to or from Naples airport overnight is taxi, hotel can arrange this paying cash upfront to reception"Read full review
…
PRICE RANGE
C$578 - C$702 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
europa palace grand sorrento, hotel europa palace grand
LOCATION
ItalyCampaniaProvince of NaplesSorrento
NUMBER OF ROOMS
82
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingGrand Hotel Europa Palace - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Grand Hotel Europa Palace
Which popular attractions are close to Grand Hotel Europa Palace?
Nearby attractions include Banana Split Pub (0.5 km), Antonella Ferrante (0.5 km), and Sapori e Colori Sorrento (0.5 km).
What are some of the property amenities at Grand Hotel Europa Palace?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hotel Europa Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Europa Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Europa Palace?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Grand Hotel Europa Palace?
Conveniently located restaurants include Nalù Trattoria Italiana, Spizzichiamo, and Le P'tit Bistr96.
Are there opportunities to exercise at Grand Hotel Europa Palace?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Hotel Europa Palace have airport transportation?
Yes, Grand Hotel Europa Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Europa Palace located near the city centre?
Yes, it is 0.8 km away from the centre of Sorrento.
Are any cleaning services offered at Grand Hotel Europa Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Europa Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.