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About
3.5
#740 of 1,142 hotels in LondonLocation
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Value
Corus Hyde Park is a 389 bedroom hotel for business and leisure guests and is in a spacious location overlooking Hyde Park. Corus Hyde Park is 50 metres from Lancaster Gate tube on the Central Line, only 8 minutes walk to Paddington Station and the Heathrow Express, and 15 minutes walk to Oxford Street, Kensington, Notting Hill, Albert Hall and close to all major attractions including the Westfield shopping centre and the Paddington Basin. The hotel features 4 meeting rooms for up to 90 guests, free powerful WiFi in all areas, and a large air conditioned lounge with an all-day menu. The hotel offers seasonal and quality British dishes.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Languages Spoken
English, French, Arabic, Italian
Location
1 Lancaster Gate, London W2 3LG England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 99 out of 100
99
London City Airport
15.8 km•
See all flights
Heathrow Airport
19.8 km•
See all flights
Lancaster Gate
2 min•Underground
Rental Cars
92 Restaurants
within 0.5 kilometers
Reviews
3.5
5,820 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled near Hyde Park, the Corus Hotel Hyde Park garners praise for its central location, with guests appreciating the easy access to local attractions and transport links. Clean rooms with comfortable beds offer a respite, though some visitors have mentioned that a refresh is needed to address dated decor and stained carpets.
While the breakfast spread is often highlighted positively, guests have called out inconsistencies in both the level of service and the quality of amenities. The noise level has also been a concern for many, and opinions on the hotel's value and atmosphere are mixed, with the lobby's appearance receiving some compliments amidst general disappointment with the hotel's dated ambiance and perceived lack of value for the cost.
Location
Central
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming
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5,820Reviews93Q+A100Room tips
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Detailed Reviews
We were allocated an upgrade room on what was originally booked and it was warm and quite large for London City centre 4 star hotels.
The location is brilliant for exploring the city and the breakfast was quite good.
We had a hire car with us but managed to find FREE parking a few streets away as the parking zone finished at 4pm on the Saturday we arrived until the Monday morning.
Would love to stay here again and will be checking its prici g when we're coming back.
Thank you Baiba for organising everything.
The location is brilliant for exploring the city and the breakfast was quite good.
We had a hire car with us but managed to find FREE parking a few streets away as the parking zone finished at 4pm on the Saturday we arrived until the Monday morning.
Would love to stay here again and will be checking its prici g when we're coming back.
Thank you Baiba for organising everything.
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RoyPradeep, General Manager at Corus Hotel Hyde Park
Responded Feb 23, 2020
Dear Tom, Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park. We strive to make every guest's stay satisfactory and feeling welcomed at Corus Hotel Hyde Park, therefore we truly appreciate your feedback allowing us to improve our service for the future! We are delighted to hear about the memorable experience your had with us during your visit and we are truly glad you would like to become one of our regular guests. Our team always strive to deliver the highest level of service making sure our guests can fully enjoy their time at our hotel and we will definitely pass on the kind comments to Baiba. Thank you again for the feedback and we would be more than happy to welcome you back to Corus Hotel Hyde Park in the future. Kind regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room on the invoice was definitely not the room we were given, not a lot of guests around,didn't use any dining facilities has it was cheaper to eat out. To be fair,though the room was small it was clean and had a bath and lots of hot water which was a bonus after a hard days sightseeing in London,ideally situated opposite Hyde park and a great little pub called The Swan on Bayswater road next door. A good base but with the good Covid protocol in practice it was hard to judge this hotels potential.
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roy Pradeep, General Manager at Corus Hotel Hyde Park
Responded Jul 7, 2021
Good Day Tongy802, Thank you for providing us with a feedback on your stay, I am happy to have this actioned & looked into. At the Corus hotels we strive to meet our guest expectation and I deeply apologies for the inconvenience this must have caused you, rest assured the team is working to have this matter looked into and on your return to the hotel in the distant future the level of service and standard will be looked upon I do apologies one again for the inconvenience this has caused you Kind Regards Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
When booking our afternoon tea reservation in advance of our London trip, we had requested a table with a view of Hyde Park. Upon arrival, there was 1 woman seated at the best table for overlooking Hyde Park! Instead we were given a side end table with somewhat of a view. Our server was friendly and attentive, despite having several tables to take care of. Our tea was refilled; however, we were disappointed that we couldn't get more scones as there are just 4 served (2 ea). (Avoid the cheddar cheese/bacon flavor scones as they were over-baked and quite hard. Go with the original, plain scones instead!). There was a variety of small finger size sandwiches and a couple mini tarts. Overall, it was a good experience, but we have had better afternoon teas at other places.
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Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roy P, General Manager at Corus Hotel Hyde Park
Responded Jan 10, 2020
Dear Suzanne R, Thank you for taking your time to write a review of your recent Afternoon Tea here at Corus Hotel Hyde Park! We are happy to hear you had a nice time with us and our staff was able to take good care of you. We always strive to give the best experience to all our guests and your feedback will allow us to improve our afternoon tea service for the future. Thank you again for the comments and hope to welcome you back. Kind regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please note that standard rooms at this hotel vary not just in size, but also basic comforts. On a recent stay my husband and I were allocated a single sized room with a small double bed located against a wall preventing one of us being able to get out of bed during the night. Additionally the bed head was placed under a very draughty widow (which could easily be rectified with secondary glazing), which meant it was necessary to sleep at the other end of the bed.
To add insult to injury, the breakfast was appalling. Not only were the fried eggs like bullets, all of the so called hot food was being kept warm by a single tea light located underneath each large tray.
I asked the chef to warm up my plate of food and after placing my plate under a grill for a few minutes, he then decided to tip the contents onto a cold plate so I ended up with a heap of luke warm bacon, egg and beans.
Naturally a complaint was made, and after several emails back and forth the only compensation offered was £7 per person for the cost of the breakfast, even though the hotel charge around £15 per person. However the hotel are prepared to offer us an upgrade to a better room should we be inclined to book again with them in the future! Do they think I have completely lost my marbles? Please be very wary should you be thinking of staying at this establishment.
To add insult to injury, the breakfast was appalling. Not only were the fried eggs like bullets, all of the so called hot food was being kept warm by a single tea light located underneath each large tray.
I asked the chef to warm up my plate of food and after placing my plate under a grill for a few minutes, he then decided to tip the contents onto a cold plate so I ended up with a heap of luke warm bacon, egg and beans.
Naturally a complaint was made, and after several emails back and forth the only compensation offered was £7 per person for the cost of the breakfast, even though the hotel charge around £15 per person. However the hotel are prepared to offer us an upgrade to a better room should we be inclined to book again with them in the future! Do they think I have completely lost my marbles? Please be very wary should you be thinking of staying at this establishment.
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Location
Cleanliness
Service
Room Tip: Be sure to complain if your allocated room is unsuitable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roy P, General Manager at Corus Hotel Hyde Park
Responded Jan 2, 2020
Dear Shirlpowell, Thank you for writing a review of your recent stay at Corus Hotel Hyde Park. Firstly, I would like to apologise for the issues you had during your recent visit. It is unfortunate to hear that you found some aspects of your stay unsatisfactory, in particular with the room you were originally checked-in and the service you received at breakfast time. We always strive to provide great customer service to all our guests and it is a shame that you found our VIP experience offer for your next stay not to be a suitable solution for your last stay's experience. I am sorry to hear that you would not want to return to our hotel in the future, nonetheless, I remain at your disposal. Thank you again for the feedback. Kind Regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at the Corus Hotel to an booking that wasn't made correctly. This was a concern that was dealt with by the reception and bookings team and cleared up by the time we could check-in. Baiba, Verah and Martina were excellent as well as all the catering staff. The chef's were attentive and didn't mind helping us with specific special breakfast orders. Food was always fresh and well prepared. Maybe the selection could be more varied day to day but that is more of a suggestion than a complaint.
The housekeeping staff were always really accommodating and the rooms were clean and comfortable. Everything just worked and if something wasn't as expected, it was handled quickly.
We didn't make use of the restaurant on-site due to the short duration (7 nights) of our stay but visited many of the other area restaurants in the Hyde Park area.
The hotel is well situated with a very small walk to the tube station and access to Hyde Park.
All in all, we will surely stay there again for our next visit.
The housekeeping staff were always really accommodating and the rooms were clean and comfortable. Everything just worked and if something wasn't as expected, it was handled quickly.
We didn't make use of the restaurant on-site due to the short duration (7 nights) of our stay but visited many of the other area restaurants in the Hyde Park area.
The hotel is well situated with a very small walk to the tube station and access to Hyde Park.
All in all, we will surely stay there again for our next visit.
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Location
Sleep Quality
Room Tip: The rooms we had were more than adequate but upgrade if possible as the smaller rooms are SMALL.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RoyPradeep, General Manager at Corus Hotel Hyde Park
Responded Feb 15, 2020
Dear JacquesV67, Thank you very much for your lovely review of your recent stay at Corus Hotel Hyde Park! We are very glad to hear you have had such a memorable stay with us and that our team was one of the highlights of your experience at our hotel! It is always nice to know our team in each department has done a great job and that we have guests who truly appreciate the hard work we do every day! We will definitely pass on the kind comments to our team as it will serve as a great motivational booster! We are very grateful for the recommendation and we kindly suggest to contact our Guest Relations Team on guestrelations.londonhydepark@corushotels.com as we would like to look after you on your next visit to keep up the great job we did previously. Thank you again for the comments and hope to welcome you back to the hotel soon. Kind regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a present from our son and we arrived with high hopes. Hotel is in a good location opposite Hyde Park and very near to a Lancaster Gate tube station.
The tea rooms have a view of Hyde park but are scruffy, carpet needed vacuuming at 2.00pm in afternoon, cloth covers on chairs all stained, no table cloths, smeared glasses. The waitress announced loudly that our voucher did not allow for a glass of champagne, which was embarrassing! When I ordered a glass of champagne and said I would pay for it I was brought a very small glass of Prosecco!
Sandwiches were made with cheap sliced bread, stale in places with almost no filling. Scones were undercooked and stogy in the centre. Jam was the very cheapest money could buy! Individual cakes were the best thing about the tea.
I felt very sorry that the tourists here probably felt this was representative of a British tea, and it is NOT! Mean, cheap, badly served and 3rd rate. The worst tea I have ever had! Beware!
The tea rooms have a view of Hyde park but are scruffy, carpet needed vacuuming at 2.00pm in afternoon, cloth covers on chairs all stained, no table cloths, smeared glasses. The waitress announced loudly that our voucher did not allow for a glass of champagne, which was embarrassing! When I ordered a glass of champagne and said I would pay for it I was brought a very small glass of Prosecco!
Sandwiches were made with cheap sliced bread, stale in places with almost no filling. Scones were undercooked and stogy in the centre. Jam was the very cheapest money could buy! Individual cakes were the best thing about the tea.
I felt very sorry that the tourists here probably felt this was representative of a British tea, and it is NOT! Mean, cheap, badly served and 3rd rate. The worst tea I have ever had! Beware!
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RoyPradeep, General Manager at Corus Hotel Hyde Park
Responded Mar 9, 2020
Dear Jo B, Thank you for taking your time to write a review of your recent Afternoon Tea at Corus Hotel Hyde Park. It is truly a shame to hear that you found some aspects of our restaurant and food and tea selection to be unsatisfactory during your Afternoon Tea and I can assure you this is not the standard we aim to provide to our valuable customers. I would like to personally apologise for any inconvenience caused, therefore, I have sent you a private message to further discuss any area you would like to highlight further. Thank you again for the feedback and hoping to hear from you. Kind Regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel, great location for Hyde Park. Booked a standard room which was a bit on the small size which was our choice, next visit we will defiantly upgrade to a better choice of room. Parked our car at the Royal Lancaster Hotel for £15 per 24hrs, only about 3-4minutes walk away.
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Location
Service
Sleep Quality
Room Tip: Book a King Size
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RoyPradeep, General Manager at Corus Hotel Hyde Park
Responded Mar 10, 2020
Dear m-barrah, Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park! We are glad to hear that you had an enjoyable time with us and that the location of our hotel was convenient for your London visit. We would like to thank you for your feedback as it will allow us to improve our service and facilities for the future! We would be delighted if you would like to come again to Corus Hotel Hyde Park and we are looking forward to welcome you back in the future! Kindest regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So...we arrived in London after a fairly gruelling 25 hour flight. It was 6am, dark and raining. We made our way to the Corus to ask if we could just leave our bags there prior to checking in at 2.30pm. To my eternal gratitude, we were given the option of checking into the room straight away. I'm not suggesting this would happen for every guest, but to be able to have a shower and freshen up before hitting the sights of London made an incredible difference to our day. The Corus is in a magnificent building, and located right opposite Hyde Park. It's within walking distance of the shops of Oxford Street, though Paddington Station (which is where the Heathrow Express pulls into) is a two-minute walk away. Despite being in such a popular location the hotel was extremely quiet. We didn't dine at the hotel but the dining areas were beautifully presented and would certainly be worth checking out.
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Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roy P, General Manager at Corus Hotel Hyde Park
Responded Feb 2, 2020
Dear NicolaAnne2165, Thank you very much for taking your time to write such a lovely review regards to your recent stay at Corus Hotel Hyde Park. It is our pleasure to maintain the high quality of our customer service throughout the stay ensuring our loyal guests are able to enjoy the stay at Corus Hotel Hyde Park fully, especially after a long flight. We are glad to hear you have found our hotel very convenient for every traveller needs and it has allowed you to reach your necessary travel points in a timely manner. We truly hope to see you in the future, therefore, do not hesitate to contact our Guest Relations Team on guestrelations.londonhydepark@corushotels.com as we would like to look after you once again on your next visit. Thank you again and see you soon! Kind regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at Corus Hyde park several times, the hotel is clean and tidy, staff are absolutely brilliant. Breakfast is just great.
The location of the hotel is very spot on, tube station is on the same road few hundred yards walking distance. Hyde park opposite the hotel. The building itself is stunning. The staff are very helpful. We came in summer and we were offered free ice cream which the kids loved. We stayed on new year eve and got complimentary chocolates, which was lovely. Will definitely be coming again.
The location of the hotel is very spot on, tube station is on the same road few hundred yards walking distance. Hyde park opposite the hotel. The building itself is stunning. The staff are very helpful. We came in summer and we were offered free ice cream which the kids loved. We stayed on new year eve and got complimentary chocolates, which was lovely. Will definitely be coming again.
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roy P, General Manager at Corus Hotel Hyde Park
Responded Jan 2, 2020
Dear Isaaq123, Thank you for taking your time to leave a review of your recent stay at Corus Hotel Hyde Park. We are delighted to hear that you had a wonderful stay with us! We always strive to give memorable experience to all our guests and it is always delightful to receive appreciation towards our facilities and to see that making our guests' stay excellent is paying off. We are very grateful for the review and kindly suggest to contact our Guest Relations Team on guestrelations.londonhydepark@corushotels.com as we would like to look after you on your next visit. Kind regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in December with our pre-schooler as it was located right next to Hyde Park for a visit to the Winter Wonderland and the Natural History museum (both under 30 minutes away). We did everything on foot, so a comfortable stay was essential. The hotel is very well presented. The staff went above and beyond to make us feel welcome, from reception to bar to concierge staff. There is a pub and shop literally next door, local cafes too.
Bayswater was very near to where we found a lovely Chinese restaurant and there is a main retaurant and an opera themed restaurant in the hotel and a local Italian just down the road. Prices were reasonable - steak and chips were c£15 from memory and there is a Malaysian inspired menu too. Breakfast catered for international customers so something for everyone. We particularly appreciated the home comforts in our room and the Nespresso machine, Ferrero Roche and free water - nice touch!
We'd highly recommend this hotel.
Bayswater was very near to where we found a lovely Chinese restaurant and there is a main retaurant and an opera themed restaurant in the hotel and a local Italian just down the road. Prices were reasonable - steak and chips were c£15 from memory and there is a Malaysian inspired menu too. Breakfast catered for international customers so something for everyone. We particularly appreciated the home comforts in our room and the Nespresso machine, Ferrero Roche and free water - nice touch!
We'd highly recommend this hotel.
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roy P, General Manager at Corus Hotel Hyde Park
Responded Jan 2, 2020
Dear Jeanine S, Thank you for taking your time to write a review of your recent stay at Corus Hotel Hyde Park! We are delightful to hear that you had a great time with us and that our staff managed to make your stay even more memorable. We always strive to give excellent customer service to all our guests and I am glad to know that the staff have gone above and beyond to make you feel special and truly welcomed! We will make sure your feedback is passed over to the team as it will serve as motivational booster! We are very grateful for the review and kindly suggest to contact our Guest Relations Team on guestrelations.londonhydepark@corushotels.com as we would like to look after you on your next visit. Looking forward to welcome you back to Corus Hotel Hyde Park soon. Kind regards, Pradeep Roy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes they can hold it for you at concierge.
very late reply but no i dont think so. but very nice place. ps i recomend an up grafe.
Take the train to paddington and tube to Lancaster gate. Or a cab from paddington
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"Rooms are small, bathrooms are incredibly small and they are poorly designed as the run off from the shower doesn’t go down the grates."Read full review
"No facilities in this hotel. Rooms are tired and furniture is old and consumed and terrible sleep quality. Have not tried the restau"Read full review
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PRICE RANGE
C$210 - C$347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
corus hotel london, corus hyde park hotel
FORMERLY KNOWN AS
Corus Hyde Park Hotel, Sure Hotel Collection by Best Western
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
389
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Corus Hotel Hyde Park
Which popular attractions are close to Corus Hotel Hyde Park?
Nearby attractions include Italian Gardens (0.2 km), Peter Pan Statue (0.4 km), and The Swan (0.1 km).
What are some of the property amenities at Corus Hotel Hyde Park?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Corus Hotel Hyde Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Corus Hotel Hyde Park?
Conveniently located restaurants include Hayat Paddington, Altonapoli Italian Restaurant Paddington, and The Bear Pub Paddington.
Are any cleaning services offered at Corus Hotel Hyde Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Corus Hotel Hyde Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Corus Hotel Hyde Park?
The staff speaks multiple languages, including English, French, Italian, and Arabic.
Are there any historical sites close to Corus Hotel Hyde Park?
Many travellers enjoy visiting Houses of Parliament (3.9 km), Tower of London (7.0 km), and Churchill War Rooms (3.5 km).
Does Corus Hotel Hyde Park have any great views?
Yes, guests often enjoy the park view available here.
Is Corus Hotel Hyde Park accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.