The Rembrandt
11 Thurloe Place Brompton Quarter. Empire House, London SW7 2RS England
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Room & Suite (586)
Dining (82)
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About
4.0
#378 of 1,142 hotels in LondonLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A favourite of independent business and leisure travellers from all over the world, this hotel gets the details right: complimentary WiFi, free English breakfast, a popular lounge bar and restaurant, and discounted use of the adjacent spa and swimming pool at Aquilla Health and Fitness Club. The Rembrandt's beautifully modernised Edwardian rooms were originally apartments for Harrods. The building itself dates from 1911, and was one of the first steel and concrete structures in the UK. All 194 rooms and suites are smartly designed to feel both spacious and cosy, with high technology including flat-screen TVs, free WiFi and free local calls. WiFi is also free in public areas. All guests enjoy a free full English breakfast buffet, included in the room rate. Palette Restaurant serves seasonal British and international cuisine at lunchtimes, including a traditional carvery most days and always on Sundays. In the evenings, you can dine in the stylish Conservatory Bar, or sip a cocktail in 1606 Lounge Bar. And what better way to celebrate your visit to London than with a traditional Afternoon Tea, complete with finger sandwiches and fresh scones with clotted cream? The Rembrandt Hotel places you directly across from London's Victoria and Albert Museum (V&A), within a 10-minute walk of the Natural History Museum, Science Museum, Hyde Park, Harrods and the Royal Albert Hall. The location is superb – surrounded by restaurants, bars, shops and cultural attractions. You can stroll to South Kensington underground station in five minutes. From here, District, Circle and Piccadilly Tube lines take you straight to the City of London, Heathrow Airport and mainline train stations including Paddington and Victoria.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Personal trainer
Sauna
Hot bath
Pool / beach towels
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Taxi service
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, Spanish, Arabic and 5 more
Location
11 Thurloe Place Brompton Quarter. Empire House, London SW7 2RS England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
London City Airport
15.3 km•
See all flights
Heathrow Airport
20 km•
See all flights
Knightsbridge
11 min•Underground
Rental Cars
171 Restaurants
within 0.5 kilometers
Reviews
4.0
3,758 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Rembrandt Hotel emerges as a charming establishment with an inviting atmosphere, praised for its prime location near museums and Hyde Park. Reviewers frequently commend the cleanliness and comfort of the rooms, although some find them to be on the smaller side and slightly outdated.
While the service generally receives high marks for attentiveness, a few guests have encountered slower service. Opinions on value and amenities like the pool are mixed, with some guests mentioning additional fees and accessibility issues, but the good breakfast and traditional English charm often leave a lasting impression.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
We have just had a weekend stay at the Rembrandt booked through Secret Escapes. We booked two rooms, one for myself and the other for my sister and niece. I arrived first and checked in without any issues. The problem started when my sister and niece arrived and were informed by a very brusque receptionist that her booking was only for one guest and she would have to sort this out herself. My sister had all the relevant paperwork however was not believed by the receptionist. My sister phoned Secret Escapes who contacted the hotel and the issue was quickly resolved.
The hotel is in a good location, close to museums and the underground. We booked executive rooms which were a good size, clean with lovely fresh bedding a super shower in the bathroom and all the usual items you expect to find in a good quality hotel. Breakfast was included in our room rate and was good with both hot and cold food. Our deal with Secret Escapes included a £70 food credit for each room so we ate in the restaurant on Friday evening. We found the food to be fairly average and not the best.
We had some drinks in the bar. Drinks are always expensive in hotels, you expect this, but on check out we were very unhappy to find that a large service charge had been added to the bill.
All in all a very comfortable stay but some things to be aware of and the reason I have only given an average review.
The hotel is in a good location, close to museums and the underground. We booked executive rooms which were a good size, clean with lovely fresh bedding a super shower in the bathroom and all the usual items you expect to find in a good quality hotel. Breakfast was included in our room rate and was good with both hot and cold food. Our deal with Secret Escapes included a £70 food credit for each room so we ate in the restaurant on Friday evening. We found the food to be fairly average and not the best.
We had some drinks in the bar. Drinks are always expensive in hotels, you expect this, but on check out we were very unhappy to find that a large service charge had been added to the bill.
All in all a very comfortable stay but some things to be aware of and the reason I have only given an average review.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LesleyD968, Guest Relations Manager at The Rembrandt
Responded Jan 23, 2020
Dear Sunlady4 Thank you for reviewing the hotel following your recent stay. I am pleased that we provided good sized accommodation, that was well appointed, clean and fresh. I am delighted that you enjoyed our extensive buffet breakfast that was included in your package, although I am disappointed that your evening meal failed to meet your expectations. Belatedly, I can only apologise that your sister and niece experienced problems when they tried to check-in, this is not unusual, however, I am pleased that the issue was resolved, after a quick phone call. We make every effort to be transparent with all charges and we do add a discretionary 10% service charge to all Food & Beverage items, this is displayed on all menus. This charge is discretionary not compulsory and so guests can and do decline this charge, either at the point of service or upon check-out. Thank you for sharing your feedback, I hope that our service shortfalls did not detract from your overall enjoyment of the weekend. Kind regards Lesley Denyer Customer Service Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This weekend was the second time we have stayed here and it is one of our favourite hotels in London for the price.
Staff are very helpful and professional and the rooms (we received a free upgrade) are clean and nicely decorated and have everything you would expect.
They do a deal with lunch and a welcome drink which is good value.
It is an easy walk to Harrods and Knightsbridge with lots of great shops bars and restaurants close by.
The only reason it is not 5 stars is that the breakfast is pretty standard, and the eggs are pre-fried and not cooked to order - but I am being very picky.
The lounge area is really nice to sit in and have a drink with a fire and high backed comfortable chairs. The whole hotel looks and feels spotless, no sticky tables or menus.
We will definitely go back there again.
Staff are very helpful and professional and the rooms (we received a free upgrade) are clean and nicely decorated and have everything you would expect.
They do a deal with lunch and a welcome drink which is good value.
It is an easy walk to Harrods and Knightsbridge with lots of great shops bars and restaurants close by.
The only reason it is not 5 stars is that the breakfast is pretty standard, and the eggs are pre-fried and not cooked to order - but I am being very picky.
The lounge area is really nice to sit in and have a drink with a fire and high backed comfortable chairs. The whole hotel looks and feels spotless, no sticky tables or menus.
We will definitely go back there again.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LesleyD968, Guest Relations Manager at The Rembrandt
Responded Jan 23, 2020
Dear dishdrew Thank you for your informative review of The Rembrandt following your stay in January. I am delighted to see that you are returning guests and that once again, we did not disappoint. I am pleased that we provided clean, nicely decorated, well appointed accommodation with professional, helpful, service that you deemed to be excellent value for money. We believe that our neighbourhood provides something for everyone; three world famous museums, designer shopping at Harrods, Harvey Nichols and Sloane Street as well as an abundance of restaurants bars and cafes. I am sorry that elements of our breakfast failed to meet your expectations, there is a live cooking station, mainly for omelettes, however the team or breakfast Supervisor would have provided an item freshly cooked directly from the kitchen, upon request. I am thrilled that overall you have an enjoyable stay and would definitely return, We are already looking forward to welcoming you back on your next trip. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
4 of us booked this as a celebration for my friend’s 50th. They gave us adjoining rooms, as requested. We also had a lovely surprise- wine, birthday banner and birthday cards when we got to the room. We booked two nights through secret escapes- breakfast both mornings and £70 per room towards an evening meal. Food was very good. Excellent value. The hotel is in a lovely area, directly opposite the V and A and a 5 minute walk to the tube station.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LesleyD968, Guest Relations Manager at The Rembrandt
Responded Feb 19, 2020
Dear DawnM2257 Thank you for reviewing The Rembrandt following your recent stay to celebrate your friends 50th birthday. I am thrilled that we were able to provide the adjoining bedrooms that you had requested, and that we were able to decorate your rooms, for your special celebrations. I am delighted that you feel the special offer, provided good value for money and that you found our accommodation comfortable, the food very good, our location fabulous and our service attentive. Thank you for awarding us your top score, I hope that we will now be your London hotel of choice. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have planned for a stay with our two kids for 4 nights. The location is ideal and the hotel in general is not quite 4 star level but a ok 3 star place given it needs a general makeover.
Unfortunately one of the two rooms we have booked has just been air cleaned with a ozone machine and we have not been able to stand the air quality in the room for more then the first night. Solution that has been offered by the hotel was another ozone treatment of the room that we have refused for health reasons.
The hotel is undergoing refurbishment so the appeal of the place is well below advertised.
If you want to hit the gym, spa or pool that will cost extra given it is run by a different company. On any case it is 80s style nature so you would not want to go there anywhere.
No refund has been given to us even though we had to check out after one night.
Good thing was that they have been handling our lost items very well.
Given our experience, I can not recommend the place and I’m disappointed about handling a serious health threat so poorly.
Unfortunately one of the two rooms we have booked has just been air cleaned with a ozone machine and we have not been able to stand the air quality in the room for more then the first night. Solution that has been offered by the hotel was another ozone treatment of the room that we have refused for health reasons.
The hotel is undergoing refurbishment so the appeal of the place is well below advertised.
If you want to hit the gym, spa or pool that will cost extra given it is run by a different company. On any case it is 80s style nature so you would not want to go there anywhere.
No refund has been given to us even though we had to check out after one night.
Good thing was that they have been handling our lost items very well.
Given our experience, I can not recommend the place and I’m disappointed about handling a serious health threat so poorly.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LesleyD968, Guest Relations Manager at The Rembrandt
Responded Jan 8, 2020
Dear julienk525 Thank you for reviewing the hotel following your recent stay, although I am of course disappointed that we failed to meet your expectations. The hotel is annually inspected and once again we have retained our official four star rating. Essential maintenance work to the front elevation of the hotel is taking place and scaffolding had to be urgently erected at the end of 2019, all guests are being contacted by email to inform them of this, prior to their arrival. Whenever a complaint is received, albeit rarely, our team will do their utmost to offer an alternative which meets the guests requirements, I am sorry that you found the air quality in our bedrooms to be so poor, this is extremely unusual. Thank you for taking the time to share your detailed feedback, I am sorry that so many aspects of your stay did not meet your satisfaction and that regrettably you had to check-out after one night. It is always disappointing for us not to meet our guests expectations, notwithstanding, on behalf of all the team we would like to wish you a happy New Year. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After staying in a cold and dreary Doubletree room the previous night, the room at the Rembrandt felt like a little piece of heaven. It was bright, warm, colourful and had plenty of amenities including a jacuzzi bath which was an amazing treat for the aching legs and feet after a busy day sightseeing in London. The only slight downside for us was that the bed was too soft for our liking so not quite as comfy a sleep as we hoped for. The check in and concierge staff were very good, extremely professional and I have to particularly mention Deborah on the front desk, who was so calm and composed when a particularly persistent guest kept interruptting and asking her questions over my shoulder while she was checking me in. I was quite taken aback at his rude behaviour but I was so impressed at the way she dealt with him firmly but politely, while keeping her focus on the check-in and smiling throughout, so I would highly recommend her as the hotel's next employee of the month. In contrast though was the most unfriendly bartender, who shrugged at us without even a smile, virtually threw our drinks into their glasses and smacked them onto the bar so hard its a wonder they didn't smash! We just had the one drink!! Breakfast service was very busy, but seemed well organised and you can sit in the quieter bar area if the restaurant is full. There were plenty of the usual hot and cold choices, plus an omelette chef. All in all a good choice for a London break.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: West facing rooms are quieter and sunny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LesleyD968, Guest Relations Manager at The Rembrandt
Responded Jan 23, 2020
Dear Y J A Thank you for your detailed review of The Rembrandt following your stay in January. I am delighted that we provided a "little piece of heaven" and that you loved our accommodation which was bright, warm, colourful and well appointed including a spa bath. I am pleased that this was a special treat after a busy day of sightseeing. I am thrilled that Deborah remained focused and professional during your check-in, she is a delightful member of the Front Office team, she is always bubbly and smiley and is a great asset to the hotel. I am pleased that you also received professional service from our Concierge team, although I am very disappointed that our Barman was so rude, belatedly, please accept my apologies. Despite a few shortfalls, I am pleased that you consider us a good choice for a London break and I hope that you will return to us on a future visit to the capital. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service was excellent staff were really friendly, nothing was too much trouble. The Receptionist very kindly let us put us bags in their baggage room before our room was ready so we could go to the Natural History Museum. My son had a German exam the next day which took until 2pm after which we went for a meal and again our bags was stored for us after check out. The Receptionist also called a taxi when we collected our bags. The breakfast was tasty with plenty of choice. Definitely stay here again.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley Denyer, Guest Services / Front Office at The Rembrandt
Responded Jun 24, 2021
Dear Safety50 Thank you for taking the time to review The Rembrandt and for awarding us your top score. I am thrilled that all aspects of your stay met or exceeded your expectations and that you describe the team as excellent and really friendly. I am pleased that we were able to assist with your luggage during these strange Covid time and that you also enjoyed our tasty breakfast. We want all of our guests to have a positive experience and to wish to return so please come back soon! Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed here around 50 times in the last 15 years. I guess that speaks for itself, it has a lot going for it, great breakfast, excellent location being located quite close to South Kensington tube station, great choice of restaurants - we almost always eat at the nearby good earth, not cheap but great fresh food. We paid for an upgraded room and it was perfect. We will be back
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LesleyD968, Guest Relations Manager at The Rembrandt
Responded Feb 6, 2020
Dear G_EvansWales Thank you for reviewing The Rembrandt following, your recent trip. I am over the moon to see that you are loyal, valued patrons of the hotel and have stayed with us around 50 times over the past 15 years - I hope we feel like your "home away from home". I am thrilled that we have provided comfortable, spacious accommodation, with a great buffet breakfast in an excellent location. Our neighbourhood has something for everyone a fantastic selection of restaurants, bars and cafes as well as three world famous museums, designer shopping and great transportation links to the rest of the capital. We are already looking forward to welcoming you back on your next trip, visit number 51, so please come back soon! Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I had a super overnight stay in the lovely hotel. Its close to the underground station and opposite the V and A. We love the V and A. The staff were superb- professional, helpful and kind. They were so friendly and personable and keen to help. Our room was ready early which we didn't expect and it was a large comfy bright clean room with a pod coffee machine and a sofa as well as slippers and a huge fluffy robe. The bed was a very very large bed!
We felt very safe with everyone wearing masks, hand gel supplied and a spotless room. Breakfast was self service and a good selection of hot and cold food. The hot chocolate was delicious. The sausages and bacon were of a high quality. The desk staff are helpful, providing us with extra coffee pods, suitcase storage, and a last minute taxi.
Will definitely be returning for a longer stay. Im sorry I can't remember the names of all the helpful staff apart from Andrea because I'd love to thank them all individually. What a super team to be so amenable when they must have had a very difficult 18 months.
We felt very safe with everyone wearing masks, hand gel supplied and a spotless room. Breakfast was self service and a good selection of hot and cold food. The hot chocolate was delicious. The sausages and bacon were of a high quality. The desk staff are helpful, providing us with extra coffee pods, suitcase storage, and a last minute taxi.
Will definitely be returning for a longer stay. Im sorry I can't remember the names of all the helpful staff apart from Andrea because I'd love to thank them all individually. What a super team to be so amenable when they must have had a very difficult 18 months.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley Denyer, Guest Services / Front Office at The Rembrandt
Responded Sep 23, 2021
Dear lynnecPortsmouth Thank you for your positive, very detailed review of The Rembrandt. I am delighted that we provided extremely comfortable, well appointed accommodation, that was clean and bright. I am pleased that you appreciated all of the Covid safety precautions that we still have in place and felt safe throughout your stay. Thank you for your lovely feedback regarding the team, I am thrilled that they were professional, helpful and kind and were always keen to help. How kind of you to want to personally thank everyone, I will ensure your lovely comments are shared with all of the team, especially Andrea. Like you we love our location in the Museum Quarter, opposite the V&A, close to Harrods and Hyde Park, there is plenty to see and do . We want all of our guests to have a positive experience and to wish to return, so I hope that we will have the pleasure of welcoming you back in the near future. Thank you again, for you lovely feedback and for awarding us your top score. Please come back soon! Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only left this hotel today, we wanted to visit London for my daughters 18th birthday. The hotel is in a great location across from the V&A museum. The rooms were perfect and they had decorated my daughter’s room with a banner balloons and left a complimentary bottle of fizz and fruit basket. Such a lovely gesture. Very comfortable beds, lovely toiletries and very friendly helpful staff. We also loved the health spa in the hotel. Neil on reception helpfully got us tickets for the show we wanted. Also great breakfasts every day. Little gem of a hotel we will book this one again.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LesleyD968, Guest Relations Manager at The Rembrandt
Responded Feb 19, 2020
Dear J7878XUmichellea Thank you for reviewing The Rembrandt following your recent departure, after visiting London to celebrate your daughters 18th birthday. I am thrilled that all aspects of your stay, met or exceeded your expectations and that you have awarded us your top score. I am pleased that we provided comfortable accommodation with special birthday decorations and treats. I am delighted that Neil, Head Concierge, was able to help secure tickets for you and that you loved our extensive buffet breakfast and friendly service. We want all of our guests to have a positive experience and to wish to return, so I am over the moon that you describe us as a "little gem". We are already looking forward to welcoming you back on your next trip, please come back soon! Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, okay hotel. There’s a lot to like about this traditional British hotel—top of the list is location: it’s directly across the street from the Victoria and Albert Museum (which is right next door to the Natural History Museum) and just around the corner from the Underground. The Big Bus tour stops right in front and there’s a bunch of good local restaurants (we liked Thai Square and Comptor Libinais in particular.) There’s even a terrific little independent bookstore (South Kensington Books.) It’s just a few blocks from Harrod’s in one direction and Hyde Park in another. And the “free” (I prefer “included,” breakfast is decent.) Our room was a good size, especially for London. What didn’t work for me was the bed/bedding—not very comfortable and a bit skimpy. The pillows were terrible, too. But the real issue was the shower—while there was plenty of hot water and water pressure, it was pretty high off the ground (a BIG step in/out) and the floors were marble, so very slippery when wet—a combo that could easily lead to a hip fracture for someone who isn’t super mobile. Still, a good place to stay and probably less expensive than the other side of Hyde Park. Worth a try....
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LesleyD968, Guest Relations Manager at The Rembrandt
Responded Feb 28, 2020
Dear 817paulah Thank you, for your extremely detailed and informative review of The Rembrandt, following your recent stay. Like you, we love our location in the Museum Quarter, close to The Royal Albert Hall, Harrods and Hyde Park. As you know we are also directly opposite the Big Bus tour stop. Within walking distance we benefit from a number of small independent shops as well as a plethora of restaurants, which cater to all culinary tastes. I am pleased that we provided spacious accommodation. If you were unhappy with any of our bed linen, we would have immediately offered alternatives. Some guests prefer sheets and blankets, others require duvets, we also have a multitude of different pillows. I am sorry that you were not comfortable, this could easily have been rectified. For your future reference we now have a number of rooms with walk-in showers which are available upon request. It is always personal preference and some guests still insist on having a bath. Despite our shortfalls I am delighted that you still consider us a good place to stay. Thank you again, for taking the time to share your feedback. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry, didn't see this message till now. We had two rooms, both without fridges.
First of all Hertfordshire is quite a big county so depending on your destination, I think a train would be definitely cheaper. You can get to most main train stations for the underground (Metro) or tube as we say in London. A taxi or Uber would be more expensive depending on your budget.
You need to ask the hotel rather than a review site.
Dear Stacey V
Good afternoon, I am delighted so many people have answered your questions.
The Rembrandt is on the main Cromwell Road, which is a direct route into London. However, we are extremely lucky that the pavements or sidewalks are wide in Knightsbridge and so you can go out for a morning walk and within 10 minutes you could be in Hyde Park.
Our local area is known as the Museum Quarter, as we are directly opposite the Victoria & Albert Museum and we are a short stroll away form the Natural History and Science Museum.
There are an abundance of restaurants, bars and cafes in the area which cater to all culinary tastes and monetary budgets, you will be spoilt for choice and our Concierge team will be delighted to make recommendations and reservations.
I can also confirm that all rooms at the hotel are air conditioned.
If we can be of any further assistance please do not hesitate to contact us.
Kind regards
Lesley Denyer
Customer Service Manager
Dear artofrisk
Thank you for your interest in The Rembrandt.
For a discounted, daily fee hotel residents can use all of the facilities of Aquilla Health & Fitness. This includes the heated swimming pool. Towels are also provided in the Club and the entrance fee also covers use of the Jacuzzi, Steam Room and Sauna as well as the gym.
So you should be able to continue you fitness regime.
We look forward to welcoming you to the hotel in February.
Kind regards
Lesley Denyer
Customer Service Manager
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"Parking is not nearby. Bring a phone charger with a long extension if you need bedside charging."Read full review
"Three metro lines ( Circle, District, Piccadilly) operating at the South Kensington station. The Harrods department store is nearby."Read full review
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PRICE RANGE
C$343 - C$472 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the rembrandt hotel london, rembrandt hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
194
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Rembrandt
Which popular attractions are close to The Rembrandt?
Nearby attractions include V&A - Victoria and Albert Museum (0.1 km), Natural History Museum (0.4 km), and Albert Memorial (0.3 km).
What are some of the property amenities at The Rembrandt?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Rembrandt?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Rembrandt?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Rembrandt?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Rembrandt?
Conveniently located restaurants include Khan's of Kensington, Pappa Roma, and Ognisko Restaurant.
Are there opportunities to exercise at The Rembrandt?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Rembrandt?
Yes, dry cleaning and laundry service are offered to guests.
Does The Rembrandt offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Rembrandt?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, Polish, and Greek.
Are there any historical sites close to The Rembrandt?
Many travellers enjoy visiting Houses of Parliament (3.2 km), Tower of London (6.6 km), and Churchill War Rooms (2.9 km).