The Hoxton Southwark
40 Blackfriars Road South Bank, London SE1 8NY England
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4.5
#153 of 1,142 hotels in LondonLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Hoxton, Southwark hotel is a stone's throw from the South Bank, in amongst iconic theatres, galleries, pubs and bustling food markets. We're just a short stroll from Blackfriars Station, where you'll find direct trains to both London Luton and Gatwick Airports.
We have 192 comfy rooms in sizes to suit any stay, with designs inspired by the area's factory past. All rooms come with waterfall showers, parquet flooring, wall-to-wall windows, free calls, free wifi, and breakfast bags delivered to your door.
Head to our all-dayer Albie and lobby bar any time of the day for coffee, cocktails, and realllllyyy good food. Plus, it’s first-class seafood and sweeping city views up on the 14th-floor roof at Seabird.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Highchairs available
Taxi service
Conference facilities
Meeting rooms
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Rooftop bar
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, French, Russian, Spanish and 12 more
Location
40 Blackfriars Road South Bank, London SE1 8NY England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
10.7 km•
See all flights
Heathrow Airport
24.7 km•
See all flights
Southwark
3 min•Underground
Rental Cars
153 Restaurants
within 0.5 kilometers
Reviews
4.5
1,161 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hoxton Southwark receives acclaim for its stylish and comfortable atmosphere, with guests consistently admiring the hotel's design and cleanliness, including thoughtful touches like fresh milk and water. Although the rooms are celebrated for their aesthetics and amenities, some guests feel that their small size and insufficient storage detract from the overall comfort. Views from the rooftop are a highlight, yet opinions on bed comfort and shower functionality are divided.
While the service is generally friendly and attentive, occasional slow or unfriendly interactions have been noted. The hotel's central location is a plus, yet some travelers miss nearby conveniences. Despite the chic vibe, guests critique the hotel's value, suggesting that the cost may not always align with their expectations.
Location
Convenient
Atmosphere
Stylish
Rooms
Stylish
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Mixed
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Detailed Reviews
I had a snug room and that perfectly describes it. It is small but cosy and perfectly formed - very clean and tastefully and carefully decorated and lit.
Loved the thoughtful touches - the different teas, Proper coffee, toiletries, mineral water and overall style and comfort. The bed and fluffy pillows were amazing and slept really well - it was also surprisingly quiet given its central location.
Yes, echoing other comments, the breakfast in a bag was basic and a bit odd (pastry, juice and apple), but you can have breakfast in the restaurant if you want, which I didn’t try as I was rushing but wished I had as the menu was appetising. The pastry which I ate later was lovely though, but not for me a breakfast food.
The place definitely does have a young vibe with the entrance being a bar with music and I did walk past the place at first as reception isn’t immediately obvious. As a slightly older traveller staying for work I didn’t feel out of place though and would happily have sat in the bar had I not preferred to chill out in my snug room.
Overall I was very comfortable and cosy and felt as if I’d had a real treat. I’d love to return.
Loved the thoughtful touches - the different teas, Proper coffee, toiletries, mineral water and overall style and comfort. The bed and fluffy pillows were amazing and slept really well - it was also surprisingly quiet given its central location.
Yes, echoing other comments, the breakfast in a bag was basic and a bit odd (pastry, juice and apple), but you can have breakfast in the restaurant if you want, which I didn’t try as I was rushing but wished I had as the menu was appetising. The pastry which I ate later was lovely though, but not for me a breakfast food.
The place definitely does have a young vibe with the entrance being a bar with music and I did walk past the place at first as reception isn’t immediately obvious. As a slightly older traveller staying for work I didn’t feel out of place though and would happily have sat in the bar had I not preferred to chill out in my snug room.
Overall I was very comfortable and cosy and felt as if I’d had a real treat. I’d love to return.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew_Pollock, Front Office Manager at The Hoxton Southwark
Responded Mar 10, 2020
Thanks for staying with us in Southwark, we are chuffed to bits that your stay was such a hit. Great to hear you loved all our little touches and that the bed was super comfy, we couldn’t agree more that the combination of our comfy beds and quiet rooms makes for one of the best sleeps in London! Come back and stay with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We discovered Hoxton a couple of years ago and having stayed at Shoredish and Holborn we were waiting for experiencing also the Southwark and again it was a great choice. Well located and connected.Staff absolutely customer oriented, young, great service at all levels and something difficult to find nowadays: SMILES! Check-in and check out processes really fast and efficient, The rooms are exactly as you chose before coming and for us the medium size is a clear option for 3-4 days. Good size and great shower in the bath, But if you want to know what's best (service aside)...the rooms are extremely well cleaned. For allergic people it is not only a pleasure but a dream if you compare to anyother hotel in London including the big names, believe us. Great atmosphere and music downstairs but not affecting the silence in the rooms. Great night sleep. Nice restaurant options with a bit limited carta but it is impossible to be just perfect. Congrats to all of you at the reception, cleaning team and restaurant guys. Cecilia, Diede, Jorge...we will come back again as Hoxtoners! Thanks for a great stay
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: For two, a mid size rooms are perfect for a stay from 1-4.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew_Pollock, Front Office Manager at The Hoxton Southwark
Responded Mar 5, 2020
Hey Carmen and Pepe, thank you so much for such a fab review, we are grinning from ear to ear! Great to know that as existing Hox fans, Southwark delivered too! We couldn’t be happier to know that our team made you feel right at home, our rooms were spotless and you had a wonderful night’s sleep – so glad we ticked every box! Come back and stay again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
My Fiancé and I stayed here for two nights and neither of us could fault a thing.
The decor and finish of both the room we stayed in and all communal areas are of such a high standard, particularly for how reasonably priced the Hotel is.
We stayed in the 'cosy' room, which had plenty of space for a two night stay, the shower was lovely and the toiletries smell beautiful; spotlessly clean throughout too.
The Hotel is conveniently located close to the tube station and we walked to Shoreditch and back one evening which was manageable.
The decor and finish of both the room we stayed in and all communal areas are of such a high standard, particularly for how reasonably priced the Hotel is.
We stayed in the 'cosy' room, which had plenty of space for a two night stay, the shower was lovely and the toiletries smell beautiful; spotlessly clean throughout too.
The Hotel is conveniently located close to the tube station and we walked to Shoreditch and back one evening which was manageable.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marta Tacchini, Other at The Hoxton Southwark
Responded Sep 5, 2020
Thank you so much for you review! We are so glad to read that you liked the decor of the rooms and of the communal areas and that the location worked so well for you. Hope to see you back with us soon! x The Hox
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and I stayed here for 4 nights this week. Our stay in London was great. The Hoxton Southwark was my girlfriend’s idea as she had previously stayed at Hoxton Shoreditch.
We booked through the hotel website after getting a reasonable last minute deal of £77 per night for their smallest room.
Overall I would say that this is a stylish hotel in a decent location. The staff were always smiling and polite but in my opinion, the service could have been a lot better. I appreciate that there are issue everywhere with COVID and new procedures in place mean everything can’t be perfect.
We arrived around 11pm on a Monday night (pre arranged check in time). We hadn’t been able to eat on our long journey so asked at check in if they knew anywhere we could get hot food. The two staff on duty hesitated then said they couldn’t think of anywhere then started to look at google maps on the computer. We gave up and decided to go our room and call a pizza.
The room key didn’t work! I had to go back to reception to fix this, the guys on duty then said sorry and said they would upgrade us to a bigger room at no charge (we moved from room 203 to 204). The bigger room (according to the hotel’s website) is about 1 square metre bigger).
The first night the room air conditioner was freezing and despite my attempts to adjust it, we couldn’t get a temperature that was comfortable. We eventually called reception and asked for it to be turned off completely at their end. We struggled to get quality sleep our first night due to the air con issue and the pillows were a bit soft for our tastes.
On waking the next day, I went to make tea with the room kettle, no milk in the fridge! I had to call reception to request this be brought up. The clothes steamer was not working so again had to call down and request an iron.
One of the main reasons we booked Hoxton was the free hotel bikes. We asked about these at reception and were pointed towards the Santander Cycles stand outside. We explained that the hotel advertises it has its own bikes and asked if they were unavailable due to COVID. The receptionist didn’t know. We paid for our own bikes and went out.
Due to COVID, there was no housekeeping service (we were told this on check in). I called down one morning, saying I know there’s no housekeeping but could someone please just collect our rubbish, this caused a bit of confusion before someone came.
On our last night, we asked at reception about the availability of the hotel restaurant Seabird and were told to contact them directly.
Overall the hotel is stylish, rooms nice but small. The staff, while always polite, were quite unhelpful and almost obstructive at times. We travel a lot and would expect staff to be able to recommend local food places, help with basic amenities, explain why bikes were unavailable and make restaurant bookings on our behalf.
We booked through the hotel website after getting a reasonable last minute deal of £77 per night for their smallest room.
Overall I would say that this is a stylish hotel in a decent location. The staff were always smiling and polite but in my opinion, the service could have been a lot better. I appreciate that there are issue everywhere with COVID and new procedures in place mean everything can’t be perfect.
We arrived around 11pm on a Monday night (pre arranged check in time). We hadn’t been able to eat on our long journey so asked at check in if they knew anywhere we could get hot food. The two staff on duty hesitated then said they couldn’t think of anywhere then started to look at google maps on the computer. We gave up and decided to go our room and call a pizza.
The room key didn’t work! I had to go back to reception to fix this, the guys on duty then said sorry and said they would upgrade us to a bigger room at no charge (we moved from room 203 to 204). The bigger room (according to the hotel’s website) is about 1 square metre bigger).
The first night the room air conditioner was freezing and despite my attempts to adjust it, we couldn’t get a temperature that was comfortable. We eventually called reception and asked for it to be turned off completely at their end. We struggled to get quality sleep our first night due to the air con issue and the pillows were a bit soft for our tastes.
On waking the next day, I went to make tea with the room kettle, no milk in the fridge! I had to call reception to request this be brought up. The clothes steamer was not working so again had to call down and request an iron.
One of the main reasons we booked Hoxton was the free hotel bikes. We asked about these at reception and were pointed towards the Santander Cycles stand outside. We explained that the hotel advertises it has its own bikes and asked if they were unavailable due to COVID. The receptionist didn’t know. We paid for our own bikes and went out.
Due to COVID, there was no housekeeping service (we were told this on check in). I called down one morning, saying I know there’s no housekeeping but could someone please just collect our rubbish, this caused a bit of confusion before someone came.
On our last night, we asked at reception about the availability of the hotel restaurant Seabird and were told to contact them directly.
Overall the hotel is stylish, rooms nice but small. The staff, while always polite, were quite unhelpful and almost obstructive at times. We travel a lot and would expect staff to be able to recommend local food places, help with basic amenities, explain why bikes were unavailable and make restaurant bookings on our behalf.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marta Tacchini, Other at The Hoxton Southwark
Responded Aug 23, 2020
Thanks for your review. Pleased to hear the location suited you well and you like our design of the place, but we are of course disappointed that we have let you down at so many levels and that you did not overall enjoy this visit. We’d honestly love to make it up to you - please email marta@thehox.com so we can look into what happened!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for my boyfriend's birthday, and we found the whole experience unrelaxing and problematic.
We were in the Cozy room for one night. The whole hotel decor and style is really cool and beautifully executed, with well-thought details and great art on the walls.
The room was (like the name states) cozy but very comfortable, with a nice big window, a small table with two chairs, and a small but beautiful bathroom. The bed was too soft for us, but that's just a personal preference. There's complimentary tea, coffee, and milk but our milk was curdled, so we had to call reception to get a new one.
The service of the lobby restaurant/bar (The Albie) is dreadful! It takes ages to get even acknowledged by a staff member, it takes ages to get drinks served, and then you're left there with no one ever checking on the table again.
The restaurants' system is separate from the hotel one, so the hotel staff are completely oblivious to restaurant bookings, food information and room service. They tell you to call the restaurant (no answer, ever!) or approach the manager, which takes ages, as there never seems to be anyone around. You end up just walking around the place with loads of other people in the same situation, not knowing where to sit or who to talk to.
I tried for a week before staying to book the rooftop restaurant (Seabird), but they never answered the phone or my emails.
The Albie staff looks lost and tired and totally unsympathetic when confronted with these issues.
We ended up ordering room service because we got tired of waiting to be served... and guess what, "room service" is more of a takeaway. They bring you a paper bag with no plates, just cardboard boxes, and disposable cutlery! If I had known this, I would've gone somewhere else for dinner. (The one good thing is that there's no single-use plastic in the hotel and everything is environmentally friendly).
We had the breakfast included, but of course, got charged for it! Luis from reception was really nice and helpful and gave us a refund, but the fact that the hotel system doesn't recognise the breakfast deal says it all.
We went to The Hoxton to have a relaxing time but ended up having to
"work" for everything. You're kind of left to figure out things for yourself in a really chaotic place. And when paying high rates, these issues are kind of unacceptable.
We were in the Cozy room for one night. The whole hotel decor and style is really cool and beautifully executed, with well-thought details and great art on the walls.
The room was (like the name states) cozy but very comfortable, with a nice big window, a small table with two chairs, and a small but beautiful bathroom. The bed was too soft for us, but that's just a personal preference. There's complimentary tea, coffee, and milk but our milk was curdled, so we had to call reception to get a new one.
The service of the lobby restaurant/bar (The Albie) is dreadful! It takes ages to get even acknowledged by a staff member, it takes ages to get drinks served, and then you're left there with no one ever checking on the table again.
The restaurants' system is separate from the hotel one, so the hotel staff are completely oblivious to restaurant bookings, food information and room service. They tell you to call the restaurant (no answer, ever!) or approach the manager, which takes ages, as there never seems to be anyone around. You end up just walking around the place with loads of other people in the same situation, not knowing where to sit or who to talk to.
I tried for a week before staying to book the rooftop restaurant (Seabird), but they never answered the phone or my emails.
The Albie staff looks lost and tired and totally unsympathetic when confronted with these issues.
We ended up ordering room service because we got tired of waiting to be served... and guess what, "room service" is more of a takeaway. They bring you a paper bag with no plates, just cardboard boxes, and disposable cutlery! If I had known this, I would've gone somewhere else for dinner. (The one good thing is that there's no single-use plastic in the hotel and everything is environmentally friendly).
We had the breakfast included, but of course, got charged for it! Luis from reception was really nice and helpful and gave us a refund, but the fact that the hotel system doesn't recognise the breakfast deal says it all.
We went to The Hoxton to have a relaxing time but ended up having to
"work" for everything. You're kind of left to figure out things for yourself in a really chaotic place. And when paying high rates, these issues are kind of unacceptable.
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Date of stay: August 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marta Tacchini, Other at The Hoxton Southwark
Responded Aug 23, 2020
Thanks for sharing your feedback, so sorry to hear you had a bad experience. We’d love to make it up to you - I know my colleague Luis was in contact with you already, however, if you would like to discuss this further please don't hesitate to contact me directly via emai at marta@thehox.com or alternatively Luis again, so we can look into this. The Hox
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hoxton Southwark is in a great location with the tube a few steps away from the hotel. We were upgraded to a snug room with a connecting door. The hotel in general is not soundproof so definitely do not take a room with a connecting door. If you like a little bit of space I would recommend to book at least the Cosy category. One other thing the hotel could definitely look into in changing is that the doors of every room slam shut really loudly. We always knew exactly when our neighbors came or went. We also had dinner in the restaurant on the ground floor „albie“ which was good but the portions were so small due to stinginess of the sides. On top of that the bar somehow had delivery problems and could not provide us with the cocktails we wanted to order. The hotel definitely needs some more time to find a way to operate properly. Would I book again? YES
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Catherine_Angulo, Director of Operations at The Hoxton Southwark
Responded Jan 13, 2020
Hello Asienkenner_1, thank you for staying and also for sharing your feedback we truly appreciate it. I’m really sorry you experienced the mentioned issues, we are currently investigating the area of the building you stayed at to check the doors but in any case I really hope we can redeem you as a Hox fan. Please email me to catherine@thehox.com next time you plan on visiting us and I’ll make sure that everything is spot on. The Hox
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we arrived we were upgraded to the Cosy room and had a lovely welcome card and half bottle of wine. There was quite a relaxed atmosphere in the hotel. We ate at the albie in the evening and the food was very nice. The only criticism for the restaurant I have is that we were offered bottled water at £4 but could have bee given the option of tap water. We liked the ‘breakfast bag’ option as you didn’t feel pressure to be down for breakfast by a certain time.
There was complimentary water and milk in the room but when we asked for more it took a second call before it eventually arrived.
Overall it was good stay and would recommend it to others.
There was complimentary water and milk in the room but when we asked for more it took a second call before it eventually arrived.
Overall it was good stay and would recommend it to others.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew_Pollock, Front Office Manager at The Hoxton Southwark
Responded Mar 11, 2020
Hey Roopinic, glad you liked the room and enjoyed the little treat on arrival. Really sorry about the water issue, we clearly dropped the ball in both service and delivery. I will make sure we look into it. Hope we did enough that we will see you back another time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been lucky enough to stay in a number of Hoxton hotels in London, we love the vibe, service, quality, location and price in all of them. The Hoxton Southwalk has to be our favourite though, the location is great, it has allowed us to discover a new part of the city. Really easy to get to via public transport and the area feels safe and is pleasant to walk around.
The level of service provided is as good as we have grown accustomed to at the Hoxton in Holborn.
Loads more options to stay and eat at the hotel restaurants and the bar is as nice as you get in the rest of London.
We look to stay in a Hoxton hotel whenever we travel and the Southwalk location is our favourite yet.
Special thanks to Andrew for your help during our stay!
The level of service provided is as good as we have grown accustomed to at the Hoxton in Holborn.
Loads more options to stay and eat at the hotel restaurants and the bar is as nice as you get in the rest of London.
We look to stay in a Hoxton hotel whenever we travel and the Southwalk location is our favourite yet.
Special thanks to Andrew for your help during our stay!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew_Pollock, Front Office Manager at The Hoxton Southwark
Responded Mar 11, 2020
Always a pleasure Will, delighted to hear we are your new favourite Hoxton home. No doubt we will see you again on your next trip to London!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here on the staycation offer they had in July (£199 for a night in a cosy room for 2 people but you get £100 back to spend in the hotel’s bars and restaurants) - and we had a great time!
Great, relaxed vibe about the place and friendly service at check in/ in the albie bar/ restaurant. They have a limited ‘house’ cocktail menu but make all the classics on request. Lunch in the albie restaurant was fine but not outstanding, too much american diner style food for my liking but it wasn’t bad. For dinner we went up to the Seabird restaurant on the roof which has great views over London and an outdoor terrace.
We were in a ‘cosy’ room which was very stylish and modern with a big bed and a rain shower. The room wasn’t massive as you’d expect but was more than big enough for a couple on a weekend stay, especially as we spent most of our time at the bar!
You can also choose when you check out for no extra charge so we stayed until 4pm, had lunch in Borough Market and then lay in bed for the rest of the afternoon which was very nice! Though I’m not sure if this is something they always offer, or whether jt was just a function of not having many guests due to it being not long after lockdown.
Overall a great stay and I’d recommend it!
Great, relaxed vibe about the place and friendly service at check in/ in the albie bar/ restaurant. They have a limited ‘house’ cocktail menu but make all the classics on request. Lunch in the albie restaurant was fine but not outstanding, too much american diner style food for my liking but it wasn’t bad. For dinner we went up to the Seabird restaurant on the roof which has great views over London and an outdoor terrace.
We were in a ‘cosy’ room which was very stylish and modern with a big bed and a rain shower. The room wasn’t massive as you’d expect but was more than big enough for a couple on a weekend stay, especially as we spent most of our time at the bar!
You can also choose when you check out for no extra charge so we stayed until 4pm, had lunch in Borough Market and then lay in bed for the rest of the afternoon which was very nice! Though I’m not sure if this is something they always offer, or whether jt was just a function of not having many guests due to it being not long after lockdown.
Overall a great stay and I’d recommend it!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gilbert Kaptijn, Overig at The Hoxton Southwark
Responded Aug 20, 2020
Hiya! Thanks for taking the time to write a review. Glad you enjoyed the staycation offer and had a great time with us! We've been redeveloping our menus since reopening and have added more options for you to choose from so we hope to have you back with us again soon - even if just at the bar :) x the Hox
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful and clean. Our room was lovely and the bed very comfortable. The food at the Albie was amazing, the service needs improvement though.
We stayed 2 nights, but when we came back to the room for the second night no one had been in to make the room up. When paying the price we had I expected the bins to be emptied, mugs/glasses replaced or cleaned, tea/coffee/milk/water replenished.
I spoke to reception who informed me rooms are only made up upon request, something we weren’t told at check in. I was told someone would come up.
We went out again and when we came back someone had emptied the bins but that was it.
I think for the price that was paid this level of service isn’t good enough.
We stayed 2 nights, but when we came back to the room for the second night no one had been in to make the room up. When paying the price we had I expected the bins to be emptied, mugs/glasses replaced or cleaned, tea/coffee/milk/water replenished.
I spoke to reception who informed me rooms are only made up upon request, something we weren’t told at check in. I was told someone would come up.
We went out again and when we came back someone had emptied the bins but that was it.
I think for the price that was paid this level of service isn’t good enough.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marta Tacchini, Guest Services / Front Office at The Hoxton Southwark
Responded Aug 10, 2022
Hey there, Thanks so much for your feedback. I'm happy to hear you loved the hotel, the beds are super comfy, we agree! I'm sorry to hear you didn't enjoy the full experience, I have passed this information on to the relevant teams so we can use this information to improve. We'd love to have you back to show you a real Hox stay. Email us on dutymanager.southwark@thehox.com so we can look after you on your next visit. Best, The Hox xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hey there,
The closest car park to us is Waterloo car park and is an 8 minute walk away from the hotel. The cost is £20 for 24 hours.
Thanks,
The Hox!
Hi! We don't have a gym on-site, but we have a partnership with Bankside FitHub, a very nice gym only a 7-minute walk away. We provide a £10 per day gym pass to hotel guests; simply stop by reception to pick up a card, and we'll take care of the rest.
Hi there! Unfortunately, we don't offer free airport pick-up to the hotel; the good companies we recommend are Blacklane and Addison Lee.
We will be happy to help you organise taxis from the hotel when you leave us. The Hox
Hi!
The maximum number of people in a room is two.
However, we can accommodate infants with travel cots sharing their parents’ room or an extra bed for children under 12 years old.
The Hox
"Breakfast is expensive & the menu needlessly complex. Plenty of better options outside"Read full review
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PRICE RANGE
C$356 - C$593 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
192
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingThe Hoxton Southwark - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about The Hoxton Southwark
Which popular attractions are close to The Hoxton Southwark?
Nearby attractions include Immersive Gamebox - London Southbank (0.2 km), Big Belly Bar & Comedy Club London (0.2 km), and The Grid (0.1 km).
What are some of the property amenities at The Hoxton Southwark?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Hoxton Southwark?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Hoxton Southwark?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Hoxton Southwark?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Hoxton Southwark?
Conveniently located restaurants include Franco Manca Waterloo, Flat Iron Waterloo, and Oxbo Bankside.
Are any cleaning services offered at The Hoxton Southwark?
Yes, dry cleaning and laundry service are offered to guests.
Does The Hoxton Southwark offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at The Hoxton Southwark?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to The Hoxton Southwark?
Many travellers enjoy visiting Houses of Parliament (1.5 km), Tower of London (2.0 km), and Churchill War Rooms (1.7 km).