Horseshoe Bay Motel
6588 Royal Ave, West Vancouver, British Columbia V7W 2B6 Canada
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C$316
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About
4.0
#1 of 1 motel in West VancouverLocation
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Horseshoe Bay's convenient location makes a perfect base-camp: for travelers planning day trips or longer excursions ~ to the West Coast and Gulf Islands, or to more northerly destinations through the interior of BC. Located in scenic Horseshoe Bay Village, the Horseshoe Bay Motel is affordable and conveniently located. It is close to all attractions; world famous Whistler is only 90 minutes away and the Ferry Terminal to Vancouver Island is at your doorstep. Horseshoe Bay is a gateway to both Vancouver and the wonders of Vancouver Island including Victoria and Tofino.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Room features
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Languages Spoken
English
Location
6588 Royal Ave, West Vancouver, British Columbia V7W 2B6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
17 Restaurants
within 0.5 kilometers
3 Attractions
within 0.5 kilometers
218Reviews3Q+A42Room tips
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Detailed Reviews
This hotel is CUTE! It’s quaint and felt clean. The location is amazing, and you can’t beat it if you’re catching the ferry. The ONLY negative was that is there is NO air conditioning. It was 30+ degrees when we stayed, and there were 4 adults staying in one room. There was one fan but all it really did was blow the hot air around, so it was just hot and windy inside the room. We didn’t sleep a wink that night. So just something to be aware of! There is also a little resident raccoon who was adorable, we enjoyed watching her from the balcony. Proximity to good food and drinks is great though.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent service. The day before my visit there was heavy snowfall in the area causing severe power cuts.
The motel administrator contacted me well before my check in time advising of the power problem and suggesting to book me at another hotel.
I decided to stay there anyway. By the time I reached the motel the power was back up. I was impressed with the staff's friendliness and how accommodating the place was.
Quiet, clean rooms with traditional classic furniture and good views.
Definitely recommend it to everyone.
The motel administrator contacted me well before my check in time advising of the power problem and suggesting to book me at another hotel.
I decided to stay there anyway. By the time I reached the motel the power was back up. I was impressed with the staff's friendliness and how accommodating the place was.
Quiet, clean rooms with traditional classic furniture and good views.
Definitely recommend it to everyone.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great Motel!!! Very clean, getting updated and owner is super helpful. Bed was comfortable and everything was easy!!! We will be back to stay more. Beautiful views!!! Also very accommodating for Scuba diving. Has a great shower and hose outside for rinsing equipment.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ill start by saying that this was the only place I could find in horseshoe bay - I had a ferry booked for 7am so needed to be there at around 6am, so I needed to stay nearby.
This was the most overpriced place I have ever stayed, airport hotels are always expensive, but this was ridiculous.
I arrived at 6pm to find that the reception was closed up, there was a note saying to phone up. I was not able to phone as I do not have a phone that works in Canada, I was going to try and find a call box when a kind Canadian couple staying at the motel came over to see if I was ok, they called for me and I spoke to a lady who told me I was in room x and its unlocked so just go in. I would like to suggest another time that you maybe give the option of getting in touch via watsapp, as people from another country will probably have access to the internet if they don't have a normal phone line. Another helpful option which I have had at other places is for the property to email the guest and tell them what room they will be in, therefore cutting out this kind of unnecessary difficulty.
The room was furnished in the 1950s, dark wood, nothing matched, it was clean and tidy though.
I understand I was paying for convenience, but thats all I got, its an absolute rip-off.
This was the most overpriced place I have ever stayed, airport hotels are always expensive, but this was ridiculous.
I arrived at 6pm to find that the reception was closed up, there was a note saying to phone up. I was not able to phone as I do not have a phone that works in Canada, I was going to try and find a call box when a kind Canadian couple staying at the motel came over to see if I was ok, they called for me and I spoke to a lady who told me I was in room x and its unlocked so just go in. I would like to suggest another time that you maybe give the option of getting in touch via watsapp, as people from another country will probably have access to the internet if they don't have a normal phone line. Another helpful option which I have had at other places is for the property to email the guest and tell them what room they will be in, therefore cutting out this kind of unnecessary difficulty.
The room was furnished in the 1950s, dark wood, nothing matched, it was clean and tidy though.
I understand I was paying for convenience, but thats all I got, its an absolute rip-off.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This morning I tried to get in touch by phone with the Front Desk of the Horseshoe Bay Motel. Very early on in the morning I did get through but at that point I wasn’t ready to book a reservation. Later on I was and called back but I couldn’t get through. A message came on saying that I could leave my number and someone would phone me back. Unfortunately, I could not leave my number as the message mailbox was full. I tried calling again plus another number provided but no luck.
An hour or so later I called back. The woman who answered seemed to be giving me the “bums rush out”. Saying she had my number. She’d call me back they were busy getting rooms cleaned. It was about a reservation on the 25th. I found this response shocking. I felt completely unheard and annoyed. My reservation wasn’t about the 25 at all. When I asked her to stop and listen to me she continued to block me and I continued to get more annoyed. At one point she stated that getting the rooms ready was the priority. I felt further annoyed and protested. She began saying how I shouldn’t be talking to her that way It wasn’t very nice. I determined that I should phone back when someone else is on the desk or just book somewhere else and hung up. For this woman potential customers don’t seem too high in her priorities. This woman’s demeanour put me on the defensive immediately. Things are worse than I thought if this is the kind of treatment customers are expected to tolerate these days.
An hour or so later I called back. The woman who answered seemed to be giving me the “bums rush out”. Saying she had my number. She’d call me back they were busy getting rooms cleaned. It was about a reservation on the 25th. I found this response shocking. I felt completely unheard and annoyed. My reservation wasn’t about the 25 at all. When I asked her to stop and listen to me she continued to block me and I continued to get more annoyed. At one point she stated that getting the rooms ready was the priority. I felt further annoyed and protested. She began saying how I shouldn’t be talking to her that way It wasn’t very nice. I determined that I should phone back when someone else is on the desk or just book somewhere else and hung up. For this woman potential customers don’t seem too high in her priorities. This woman’s demeanour put me on the defensive immediately. Things are worse than I thought if this is the kind of treatment customers are expected to tolerate these days.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I reluctantly turned my key in the door, stepped into the Room, turned on the light, and my jaw dropped onto the beautifully-carpeted floor. The classical furniture is gorgeous, the TV is huge, the bathroom is beautiful, there is a mountain of soft pillows, the trim and paint are exquisite, and the carpeting, as I mentioned, is beautiful. There's absolutely zero reason I would have expected the room to be this nice. Check in was pleasant, the desk clerk was helpful, parking is good, everything you need is nearby, and the price is reasonable.
This place is tied for first as the most pleasant surprise I've had walking into a hotel room.
This place is tied for first as the most pleasant surprise I've had walking into a hotel room.
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Date of stay: January 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from atthebay, Manager at Horseshoe Bay Motel
Responded Jan 12, 2014
Dear Senioreeter, Thank you for sharing your wonderful review with the TripAdvisor community. When I first read the title of your review, "What the hell," my initial reaction was Oh No! My trepidation was instantly replaced with joy when I read further. Glad to know that our Assistant Manager, Naomi, was helpful and that your entire experience with us was more than just good! We look forward to welcoming you back soon. Best wishes, Bree
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I almost hate to give this secret up! Once a year we make a trip up the Sunshine Coast and we like to be on the first ferry out of Horeshoe Bay so we need a place close so we don't have to get up too early. We always arrive late ( usually after midnight ) and the receptionist is always so friendly and helpful. It is such a nice start to our vacation! The rooms are reasonable, clean, and well stocked ( coffee,small refer,toiletries,micro wave). There are restaurants and shopping right there so convenient! The only words of caution I have is pay attention to the signs when heading to the ferry from the village...it can be confusing...not the motels problem...more of a BC traffic problem!
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Date of stay: May 2011Trip type: Travelled with family
Value
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here as it was so convenient for the Horseshoe Bay Ferry to Vancouver Island, which we were taking at 6.30am the following morning. As others have commented, the motel has little kerb appeal and the rooms are tired. For what it is, it is overpriced and, in hindsight, we would have been better to stay closer in to Vancouver with a slightly longer drive in the morning. All the rooms face onto the well lit street and there is no blackout, the room doors have glass at the top with no curtain - we tried to hang a towel over the glass. The main light in the room didn't work and we had to share a coffee cup as there was only one. Our room was hot and stuffy. Horseshoe Bay itself is very pretty and there are plenty of places to eat.
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Date of stay: June 2019Trip type: Travelled as a couple
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff are amazing. Looks dodgy on outside, but really clean for an older motel. The walls are paper thin though - luckily for me the couple next door went to sleep early as i could hear their entire conversation, their TV - everything. IF you got night owls, or loud people next to you it would be diasastrous, also the floors creak and i know without a doubt anyone below me would hear a lot of creaking and foot steps - so get a top floor room. Great location - easy to catch ferry, so overnighting before ferry perfect. Starbucks 1 block away - and a nice area for a hilly hill side run at sun up to greet the day. I was amazed at how squeaky clean and nice the bathroom in my room (214) was, great water pressure
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Date of stay: April 2016Trip type: Travelled solo
Room Tip: Top floor. I got 214 which was at end on top - it was great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stay at this Motel 2 or 3 times a year on our way up to our cabin on the Sunshine Coast. We have always been pleased with the how clean the rooms are, but more importantly the staff has always been absolutely fantastic. I just booked with them again for our spring break run up the coast. Not only did the lovely young lady on the phone recognize my sir name, but additionally remembered that there was a minor issue with the hot water (minuscule really) the last time we stayed. She apologized again for the issue during our previous stay, which was completely unnecessary given that the issue was rectified within about 2 minutes of us notifying them at the time. Given that there are not many options in Horseshoe bay for over night stays, it would be easy for a business and staff to become complacent. Instead, the staff at the Horseshoe Bay Motel have gone the complete opposite direction. Their customer service is spectacular. I wish I could find staff like that for my own business.
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Date of stay: March 2015Trip type: Travelled with family
Rooms
Location
Service
Room Tip: They have Pet friendly rooms as well!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from atthebay, Manager at Horseshoe Bay Motel
Responded Apr 3, 2015
Dear Chris, Wow! Thank you so much, what a pleasure it was reading your review of the Motel. Thank you for saying our Customer Service is "Spectacular" this is why we work in the hospitality industry, it's why we love what we do. If our guests are happy so are we, it's as simple as that. From the moment you walk in, we want our guests to feel very welcomed and happy they chose to stay with with us. It's important to us to make every guest feel special and make their stay a great one! We love having new guests stay with us and we love seeing familiar faces that keep returning because honestly from what I have experienced, most do return to spend another night or two, it's just that kind of place. Our staff would like to thank you and your family for staying with us each time you head over to your cabin, thanks for including us in your holiday. Your kind & positive feedback means a great deal to us. We'll see you next time you are in Horseshoe Bay. Cheers, Naomi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Don’t choose 14 or the rooms around it if you’ll be there when it’s hot. Ask for a north facing room and avoid the west facing ones."Read full review
"Insist on not having a room that adjoins the other. Or, get ready to have other's secrets be revealed!"Read full review
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PRICE RANGE
C$338 - C$358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
horseshoe bay hotel west vancouver
LOCATION
CanadaBritish ColumbiaWest Vancouver
NUMBER OF ROOMS
23
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Horseshoe Bay Motel
Which popular attractions are close to Horseshoe Bay Motel?
Nearby attractions include Sewell's Marina (0.2 km), Horseshoe Bay Park (0.1 km), and Spirit Gallery (0.1 km).
What are some of the property amenities at Horseshoe Bay Motel?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
What are some restaurants close to Horseshoe Bay Motel?
Conveniently located restaurants include Olive & Anchor, Troll's Restaurant, and C-Lovers Fish & Chips.
Are pets allowed at Horseshoe Bay Motel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Horseshoe Bay Motel?
Many travellers enjoy visiting Yaletown (15.5 km), Engine 374 Pavilion (15.6 km), and Gaoler's Mews (15.8 km).
Does Horseshoe Bay Motel have any great views?
Yes, guests often enjoy the bay view available here.
Is Horseshoe Bay Motel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.